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“Christmas at the Rustic Inn!” 5 of 5 stars
Review of Rustic Inn Creekside Resort and Spa at Jackson Hole

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Rustic Inn Creekside Resort and Spa at Jackson Hole
3.5 of 5 Hotel   |   475 N. Cache, Jackson, WY 83001   |  
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Ranked #6 of 41 Hotels in Jackson
Contributor
17 reviews 17 reviews
Reviews in 5 cities Reviews in 5 cities
18 helpful votes 18 helpful votes
“Christmas at the Rustic Inn!”
5 of 5 stars Reviewed 2 days ago NEW via mobile

This was our second time staying at the Rustic Inn. Once in the summer and this time in the winter. We fell in love with this place. The customer service is second to none. The rooms are fantastic. They have a fire place in them. They provide Molten Brown soaps, shampoos, etc. which are our favorite! My only complaint with them is the walls are a little thin so you can hear your neighbors. The Inn has an incredible breakfast buffet that we enjoyed each morning. It's also only a few blocks from downtown, making it easy to walk anywhere. They have shuttles that will pick you up and take you to the airport. It's right across the street from the a visitor center and the elk refuge. Overall, I think it would be hard to find a better place to stay while in Jackson. If we come back again, we will be staying here!

Stayed December 2014, traveled with family
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558 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (231)
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Michigan
Top Contributor
55 reviews 55 reviews
12 hotel reviews
Reviews in 25 cities Reviews in 25 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 1 week ago

For years we have been wanting to visit YNP during Christmas. This was the year. Plans were made in September to stay at the Rustic Inn Resort for two days, depart for YNP for 4 days, then return to Rustic Inn. This would be our first visit to all.

Unfortunately two days before departure to WY, I became ill which necessitated a trip to urgent care and a doctor. Even though we were within the non-refundable deposit time period, by filing the required proof of doctor's visit, the Inn graciously agreed to a refund of our deposits and gave us wishes for a speedy recovery.

Their quick response and kind words assured a stay for us in 2015. Thank you, Courtney.

  • Stayed December 2014, traveled as a couple
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
Reviews in 16 cities Reviews in 16 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Had a late night check in after a 30 hours trip from Indonesia. Hotel arranged for a pickup at the airport (on time), and the driver was very friendly.

Didn't get to use any of the facilities, but I can imagine the place being very busy in summer.

Will definitely visit that hotel again in the future.

Stayed December 2014, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tucker Z, Front Office Manager at Rustic Inn Creekside Resort and Spa at Jackson Hole, responded to this review, 2 days ago
Thank you for taking the time to review your stay with the TripAdvisor community! We are very happy you found our driver friendly and rooms comfortable. Our top priority is to deliver an exemplary level of guest service, despite the length of stay.

We hope you will have more time to explore our resort on a future visit and look forward to welcoming you back to Jackson Hole!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
TEXAS
Top Contributor
82 reviews 82 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 1 week ago

the rustic Inn is the only place in Jackson Hole I ever want to stay. The staff is absolutely wonderful they cater to your every need and are extremely helpful. They remembered us from our last day and treated us like welcome family. I absolutely adore our cabin and try to book the same one every year. The food at the Bistro is fabulous there's always something wonderful on the menu. I could not be happier with my stay at the rustic Inn everything was just perfect. Once again we are very happy customers and will see you next year

  • Stayed December 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1 review
5 of 5 stars Reviewed 1 week ago

This place is awesome. Our room was outstanding. Granite counter top in the bathroom, vaulted ceiling in the bedroom, very clean and very rustic. We stayed in the standard king room and it was perfect. The hotel is very close to downtown, and the free shuttle into town was very convenient. The hotel bar is very nice too. If you're looking for a nice rustic hotel, this is the one for you. I can't say enough nice things about this hotel.

Room Tip: We stayed in a room right behind the hotel lobby. We did hear some noise from traffic in the morning...
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  • Stayed December 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Opelika, Alabama
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We planned a last minute trip for our children and grandchildren. I saw the pictures of the teepee and cabins and booked the Resort. I have never been so pleased with a choice. The area was beautiful in Jackson. Everyone loved the accommodations. The cabins were so nice and the grandchildren loved the teepees. The grounds were well maintained. There was a creek that ran along the back of the property. There was a free breakfast every morning that was delicious. The staff was friendly and helpful. One morning there was a moose and her baby outside our window. We couldn't have asked for better weather. It was an just an hour drive to Yellowstone and the Tetons. I would highly recommend this Resort. I will stay here again on my next visit.

  • Stayed October 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tucker Z, Front Office Manager at Rustic Inn Creekside Resort and Spa at Jackson Hole, responded to this review, 2 weeks ago
Thank you for choosing us for your family vacation! We are glad that you and your grandchildren got to enjoy our large property and tee-pees. Moose do frequent our property, but you were definitely lucky to see a mom and calf!

Thank you for taking the time to share your vacation!
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Saint Louis, Missouri
Top Contributor
73 reviews 73 reviews
16 hotel reviews
Reviews in 31 cities Reviews in 31 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 3 weeks ago

After more than a week in cabins in various places, we decided to 'splash out' and stay in a fancy place in Jackson. At check-in, I noticed that the room we were being assigned was right on the parking lot and had no view. I said that I had higher expectation for the cost of the room. We were giving an 'upgrade'--charged an additional $30--and found the room very nice and certainly upscale as we expected with a pretty view. The breakfast, which is included in the rate, was outstanding, but I don't remember being told about it at check-in, but maybe I was too focused on the location to pay attention. Nice linens, robes, beautiful bathroom and pretty decor. Was it worth the money? Not really for us. Maybe for a longer stay, but for an overnight, we would have been just as happy at half the price.

Room Tip: Ask specifically for a quiet room with a view of the river walk and make sure you're not facing...
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  • Stayed September 2014, traveled with friends
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Rustic Inn Creekside Resort and Spa at Jackson Hole

Address: 475 N. Cache, Jackson, WY 83001
Phone Number:
Location: United States > Wyoming > Jackson Hole > Jackson
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Jackson
#3 Spa Hotel in Jackson
#4 Romantic Hotel in Jackson
#6 Family Hotel in Jackson
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Rustic Inn Creekside Resort and Spa at Jackson Hole 3.5*
Number of rooms: 155
Official Description (provided by the hotel):
Free airport shuttle (7am – 11pm - requires 24 hour advance booking), complimentary hot gourmet breakfast buffet, heated outdoor pool, outdoor Jacuzzi, sauna, spa treatment rooms, gym, seasonal fishing, lounge & seasonal patio featuring modern American cuisine, wine cellar, room service, double pillowtop mattresses, fine linens, complimentary Wi-Fi Internet access, surround sound and spa. 24 hour concierge, bellman service, complimentary winter ski shuttles To Teton Village: 8:15am & 9:30am, From Teton Village: 3:30pm & 5:00 pm, downtown courtesy car (based on availability from 7am until 11pm). ... more   less 
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Also Known As:
Rustic Inn Creekside Resort And Spa At Jackson Hole Hotel Jackson
Rustic Inn Creekside Resort And Spa At Jackson Hole WY

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