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Rustic Inn Creekside Resort and Spa at Jackson Hole
3.5 of 5 Hotel   |   475 N. Cache, Jackson, WY 83001   |  
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Ranked #6 of 40 hotels in Jackson
Washington DC, District of Columbia
1 review
1 helpful vote 1 helpful vote
“Top-notch”
4 of 5 stars Reviewed March 9, 2013

The Rustic Inn was everything you'd want a hotel in Jackson to be -- comfortable, friendly and, well, rustic. The staff was friendly and happy to answer our many questions. The breakfast was superb -- far and away better than most meals that come with a reservation, as ours did. We will stay there again, without hesitation, if we return to Jackson.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtney H, Manager at Rustic Inn Creekside Resort and Spa at Jackson Hole, responded to this review, March 29, 2013
Thank you for your kind review! Our breakfast crew works hard every morning, so it is great to hear how much you enjoyed our breakfast buffet! We hope to welcome you back soon!
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483 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (197)
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English first
New York, NY
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed March 9, 2013

My husband and I stayed at the Rustic Inn for a 5-day ski vacation in February 2013. The Rustic Inn was recommended by Jackson Hole Central Reservations, and we were so pleased to find this lovely place! Staff are super friendly and helpful. The shuttle to and from Teton Village was dependable and convenient. We made use of the evening as-needed shuttle service to town a few times for dinner, although it's close enough to walk if it's not too super cold. Had a fantastic massage in the "spa" (really just a few rooms separated from the rest of the hotel, but very nice just the same). The hot tub was lovely after a long day on the slopes--only slight critique is that it was a few minute's-walk from our cabin to the hot tub, which can be a little rough when it's 10 degrees out and you're in a swimsuit. The breakfast was delicious, and the bar area very cozy with a nice little fireplace. We really enjoyed the Rustic Inn, and would definitely recommend it to others!

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Courtney H, Manager at Rustic Inn Creekside Resort and Spa at Jackson Hole, responded to this review, March 20, 2013
It sounds as though you had a very enjoyable ski vacation at the Rustic Inn! Our massage therapists are some of the best in all of Jackson Hole and we are pleased you were able to experience their services! The walk up to the hot tub can be chilly in the winter months, therefore we provide robes in your room and a guest changing area next to the pool area so you do not need to venture out in your bathing suit. Thank you for sharing your experience. We hope to have you stay with us again!
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Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 8, 2013

We have been coming to this hotel for the last few years. It is one of our favorite hotels. I decided to write this time because I noticed that the owners took great care in improving the facilities as well as customer service and thought it deserved to be mentioned.

It started off with great customer service during my reservation. After completing my online reservation, the hotel contacted me to apologize because the online system had billed me at a higher rate. They quickly made the correction and reimbursed me the difference. Not many places take the time to audit their reservations and reimburse you if there is an error. This hotel offers airport pickup which is a great savings because taxis can run at about $35 one way. Shuttles to Teton Village for those that like to ski/snowboard are also provided.

I had a King Creekside Cabin (best views) and multiple times saw deer, swans and ducks right behind our cabin. Improvements had been made to our cabin (new carpeting, new showerheads, etc.) and renovations to other existing cabins were ongoing. The full breakfast is wonderful and one of the best in town compared to other hotels.

Improvements were also made to the hotel grounds. Access to the other side of the creek, along with walkways were installed since our last visit. The only downfall to this is that I noticed less deer would congregate in the area. Some deer still venture onto the property but not as much as before.

They also offer transportation around the town for free! Very convenient on cold winter nights. One night we did not feel like going out and the hotel offered to pick up food from any restaurant in town and they brought it to the room for us. What a great service! The front desk staff and drivers seemed to try and go out of their way to please you at every opportunity.

Overall, this place captures what great hospitality is all about.

Room Tip: Creekside cabins have the best views.
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  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtney H, Manager at Rustic Inn Creekside Resort and Spa at Jackson Hole, responded to this review, March 20, 2013
Thank you for continuously returning to the Rustic Inn and reviewing your most recent stay! As you observed, we have made and continue to make many improvements to our rooms/cabins and our property. Our Superior Creekside King Cabins are the perfect place to relax on your porch with a glass of wine and view the local wildlife that congregate within our new nature preserve on the opposite side of the creek. Last summer we even had a family of moose pay us the occasional visit! Thank you again for sharing your experience and we look forward to your next visit!
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2 reviews
5 of 5 stars Reviewed March 4, 2013 via mobile

The staff was extremely kind and helpful. Whatever you want to do they can help. The breakfast rocked and was a great way to start the day. Get in the hot tub, it's wonderful. The location is great to walk into town- you will enjoy it!

  • Stayed February 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Courtney H, Manager at Rustic Inn Creekside Resort and Spa at Jackson Hole, responded to this review, March 11, 2013
Thank you for sharing your enjoyable experience at the Rustic Inn! We would love to have you stay with us again!
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Richardson, Texas
Contributor
14 reviews 14 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed March 4, 2013

The Rustic Inn in Jackson Hole was superb in every respect! My wife and I stayed at this location on February 3rd - 8th, 2013 as an Anniversary and Valentine's trip. The accommodations were awesome - each accommodation was an individual upscale cabin complete with porches that would be used in the summertime. We ate several times at the excellent bar which featured Elk Burgers and Bison Stew which is what you look for as a visitor. The location could not have been any better as this property is located right across the street from the Jackson Hole Visitor Center and the National Elk Refuge. Additionally, if you want to see the Jackson Town Square, it is only a short three block walk or if you prefer, hotel staff will transport you there or any other place in Jackson such as the Legendary Cowboy Bar or several other upscale restaurants in the area. The Breakfast Buffet each morning was held upstairs in an extremely pleasant setting and provided much fresh fruit and breakfast fare. We both wanted to ski at Teton Village and they have a shuttle that picks up ski passengers at the front office twice in the morning and then will bring you back twice in the afternoon which was really convenient. Now, the VERY BEST AMENITY of all: As many people like to fly in and then rent ski equipment wherever they go, it can sometimes be a real hassle to have to locate a rental shop and then tote the ski equipment around. We contacted the front desk for some suggestions and they offered this terrific help: they have a contract with a ski place that will come to your cabin, fit you for skis and boots, and then the front desk will lock up the equipment for you!!!! Wow! What a real pleasure and help this was! We now had our boots and skis and transportation to the Teton Village. As we all know, lift tickets can be very expensive - however, if you want to stay on just the slight Blue and Greens which are wide and you are over 65 years old, the lift ticket is only $23! If you are not over 65, they are only $40+ for the day. I even took a three hour group ski lesson which really turned out to be a private lesson as it was only the ski instructor, myself, and one other person. Super great instruction and you got your money's worth! We took several tours: the one hour sled ride into the National Elk Refuge, the half day Grizzly Wildlife Tour and both were informative and superb. All of these tours may be arranged at the front desk and we would especially like to say that Jeremy and Drew were outstanding hosts with tremendous hospitality. Everyone else we met went out of their way to help make sure we had a great time whether it was the bar tender, the lady at the front desk, or the lady that fit us for our skis. Well Done by all! We can't say enough about the tremendous stay we had at the Rustic Inn and all the provided services - it sets the bar for an all around great place to stay anywhere we have traveled in the world!

Room Tip: Stay around the back away from the highway but near the stream.
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtney H, Manager at Rustic Inn Creekside Resort and Spa at Jackson Hole, responded to this review, March 20, 2013
We are so happy you chose the Rustic Inn for your romantic anniversary & Valentine's Day getaway! We appreciate you writing us a review and sharing details of some of the amenities we have to offer to all of our guests, such as our concierge and shuttle services. Jackson Hole is a great place to come for a ski vacation and we strive to make the stay of all of our ski & snowboard guests as easy and convenient as possible by offering shuttle services to and from Jackson Hole Mountain Resort and setting them up with the wonderful JH Skis rental delivery service in town. Thank you again and come back during the summer months to enjoy the warm weather and wildlife by the creekside firepits!
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Corowa, Australia
1 review
5 of 5 stars Reviewed March 4, 2013

Friendly, helpful staff, excellent creek side cabin. Saw deer every day grazing near creek which runs next to resort. Shuttles to and from town and ski shuttles to Teton Village were very useful.
Meals at the bistro and breakfasts were high quality. We thoroughly enjoyed our stay, thanks to Harrison, Zac, Jessina, Sean and Mike especially!

Room Tip: King creek side cabins are worth the little extra tariff.
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtney H, Manager at Rustic Inn Creekside Resort and Spa at Jackson Hole, responded to this review, March 11, 2013
We are pleased to hear you were able to enjoy some of our many amenities, such as, our shuttles and on-site bar & bistro. Thank you for the kind words about our staff! They work very hard to accommodate each guests' needs and greatly appreciate the feedback. Come back and see us soon!
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Windham, New Hampshire
Senior Contributor
35 reviews 35 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 27, 2013

Rustic Inn has wonderful cabins in various sizes. Cost includes free breakfast buffet and wireless internet. The service is impeccable and they have a free shuttle to Jackson Hole Ski Area and also to town. Ate at the bar one night and the food was wonderful and the atmosphere cozy. Highly recommend staying here.

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Rustic Inn Creekside Resort and Spa at Jackson Hole

Address: 475 N. Cache, Jackson, WY 83001
Phone Number:
Location: United States > Wyoming > Jackson Hole > Jackson
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Jackson
#3 Spa Hotel in Jackson
#4 Romantic Hotel in Jackson
#6 Family Hotel in Jackson
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Rustic Inn Creekside Resort and Spa at Jackson Hole 3.5*
Official Description (provided by the hotel):
Free airport shuttle (7am – 11pm - requires 24 hour advance booking), complimentary hot gourmet breakfast buffet, heated outdoor pool, outdoor Jacuzzi, sauna, spa treatment rooms, gym, seasonal fishing, lounge & seasonal patio featuring modern American cuisine, wine cellar, room service, double pillowtop mattresses, fine linens, complimentary Wi-Fi Internet access, surround sound and spa. 24 hour concierge, bellman service, complimentary winter ski shuttles To Teton Village: 8:15am & 9:30am, From Teton Village: 3:30pm & 5:00 pm, downtown courtesy car (based on availability from 7am until 11pm). ... more   less 
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Also Known As:
Rustic Inn Creekside Resort And Spa At Jackson Hole Hotel Jackson
Rustic Inn Creekside Resort And Spa At Jackson Hole WY

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