We visited the first weekend in sept. The front desk staff was nice, the shuttle driver friendly. Really the thing that made this hotel was the grounds. My husband and I grabbed a drink from the bar and went and sat in the adirondack chairs and watched some ducks on the stream. Later that night after getting shuttled to The Bird we bought a smores kit from the bar and went and made smores in a Tepee. Our standard room was very quant, is on the small side but has great features; yummy toiletries, heated tile floor in the bathroom along with a jetted tub. I was very suprised with how small the room is at the price though (haha I guess thats what you get when you stay in such a tourist area) The grounds are just so incredibly kept it felt like we were far outside of Jackson. You can borrow fishing poles or a canoe (that parts more for kids). This place really offers a lot. I really do think the price should come down a little though, I really feel like the room I stayed in wasnt worth the over $200 price tag, still it was a great experience.