We arrived in Jackson last night at dark and stayed at another location in Jackson. The Rustic Inn was decorated with lights, that I think you could see from outer space lol! We decided to cancel our second night at the other motel and made a reservation at the Rustic Inn. I made the reservation online, there was a small computer glitch at check in, but it was handled professionally by Zach. They were kind enough to upgrade our room. We had a creek side king cabin that is beautifully appointed, with a great view of the creek. The lobby as well as the cabin has the Jackson Hole feel, very classy rustic mountain/cowboy decor. The grounds are spectacular, and meticulously maintained and the cabin was spotless. The staff is very friendly and work hard to make you feel welcome. Zach and Janessa went out if their way to make recommendations (which were very helpful). The breakfast buffet was NOT your standard continental breakfast. The bacon was exceptional and the cook to order omelet was great. We travel a lot for work and pleasure and can whole heartedly recommend the Rustic Inn.

We really enjoyed the place! Rooms are nice and clean. Bar had great service and food. Walking distance to downtown, and close to the National Parks. We really enjoyed being here and will come back in the summer to see more.

Spent three wonderful nights at the Rustic Inn. We reserved a King Cabin and was upgraded to a Deluxe King Creekside and given a 20% discount...so things started out right! Drew was an excellent check in person who helped us with our many bags. The cabin was incredible - luxurious but homey. We loved the bed and shower. The porch with a view of the creek and mountain was wonderful. We enjoyed the gym equipment and especially the hot tub and sauna! What a great time we had! And we will be coming back soon. The included breakfast was the best we have had at a hotel - the breads, omelets - WOW!

My husband and I had planned to stay at the Rustic Inn November 1-4. When we arrived we were greeted to Christmas ornaments that we had to walk over. As we were checking in we were reminded numerous times that it was the off season so everything was closed such as pool, hot tub restaurant etc. We were told there were only twenty guests so they were renovating rooms etc. What a welcome! We went to our assigned cabin and walked into a 54 degree room! It took 3 hours to warm up to 68 degrees. They did have floor heating under the tiles in the bathroom which only heated 3 tiles. There were cob webs hanging in the corners. We killed 2 spiders on the wall and the straw that broke the camels back was when we were watching a movie and a spider dropped from the light above the bed right on to the bed. Immediatley checked out as the clerks were just smiling. I would never recommend this place to anyone.