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“Great experience here!” 5 of 5 stars
Review of The Lexington at Jackson Hole Hotel & Suites

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The Lexington at Jackson Hole Hotel & Suites
3.0 of 5 Hotel   |   285 N. Cache St, PO Box 1712, Jackson, WY 83001-1712   |  
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Ranked #9 of 41 Hotels in Jackson
GreenLeadersSilver level
Edwards
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
Reviews in 16 cities Reviews in 16 cities
13 helpful votes 13 helpful votes
“Great experience here!”
5 of 5 stars Reviewed February 19, 2014

My husband and I stayed here a week ago, and were very pleased. In the price range of $125 per night, we never know what to expect, but were surprised at the attractiveness of the lobby and rooms. A bit above the usual Quality or Comfort inn, etc. Beds were comfortable, rooms were fairly spacious, and included was a free breakfast with scrambled eggs, bacon, etc.! Will definitely stay here again. Also, a location well situated in Jackson for walking to dinner, shopping, and so forth. Very friendly staff. Good wi-fi connection. Large flat screen tv.

  • Stayed February 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lexjh, Director of Sales at The Lexington at Jackson Hole Hotel & Suites, responded to this review, February 20, 2014
Thank you for the great review of our property. So glad to hear that you enjoyed your stay with us. We all look forward to seeing you in Jackson Hole and at the Lexington again soon!
All my best,
Frank Lane
Director of Sales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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528 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (121)
Date | Rating
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English first
Birmingham, United Kingdom
Senior Contributor
45 reviews 45 reviews
26 hotel reviews
Reviews in 25 cities Reviews in 25 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed February 13, 2014

Jackson looks a very interesting town in winter. This hotel is OK. Clean and helpful staff but no wow factor. No real dining room and breakfast is a bit "plain Jane". Not a destination hotel in its own right and a bit utilitarian.

  • Stayed February 2014, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lexjh, Director of Sales at The Lexington at Jackson Hole Hotel & Suites, responded to this review, February 14, 2014
Rex S,
Thank you for the review of your stay with us. No doubt, Jackson is a great place to visit in the winter. Providing our guests with award winning, authentic western hospitality plus the best lodging value in downtown Jackson is what we do. We let the destination (Grand Teton/Yellowstone Parks) and the #1 Ski Resort in N America (Jackson Hole) provide the "wow" factor! Hopeto see you in JH again soon.
Best,
Frank Lane
Director of Sales
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Omaha, Nebraska
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed January 29, 2014 via mobile

I had the pleasure of staying here on a recent trip snowmobiling. You cantbeat the price or the service. Super nice rooms and a unbelievably helpful staff. A special thanks to the front desk "girl" katln...she rocks!!! Dont hesitate to book here.

  • Stayed January 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lexjh, Director of Sales at The Lexington at Jackson Hole Hotel & Suites, responded to this review, February 1, 2014
Thanks for the sharing your review of the Lexington at JH. So glad to hear that you enjoyed the hotel and staff. We look forward to seeing you here again some day.
Best,
Frank Lane
Director of Sales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 28, 2014

This was our first visit to Jackson Hole, and we picked the Lexington based on its price and location. Needless to say, our expectations were greatly exceeded! The front desk staff (Caitlyn in particular) went out of their way to make us feel right at home. We received a free upgrade to a queen suite with kitchen. Comfy beds, lots of fluffy pillows and cute stuffed animals to greet you. They have Keurig coffee-makers in the rooms, and the kitchenette was well-appointed, if small. We took full advantage of the free cookies, coffee, tea and fruit-scented waters in the lobby each afternoon. The hotel is a one block walk to the town square, shopping and restaurants. Hotel shuttle will take you to the airport and mountain resorts, and the city bus/shuttle stops right across the street every 20 minutes for anywhere else you would like to go. Breakfast is served in the main building, and offered biscuits and gravy, oatmeal with assorted toppings, cereals, pastries and breads, belgian waffles, and alternating breakfast meats (sausage/ bacon / ham & cheese croissants). A fantastic value for the money, which I would recommend to anyone. We will back next year!

  • Stayed January 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lexjh, Director of Sales at The Lexington at Jackson Hole Hotel & Suites, responded to this review, January 29, 2014
Kristen N,
Thanks for the excellent review of our property. Who doesn't love 5 stars! See you next year!
Best,
Frank Lane
Director of Sales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Southern California
Contributor
13 reviews 13 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 28, 2014

We stayed mid-week during the winter. Normally, this would be peak season, but snow has been skinny so far this year. The winter special rate of $88 per night could not be beat. We had a two queen room with an exterior door (motel style).

Room was incredibly comfortable. Stone tiled entry had a wall of hooks with plenty of room for ski equipment and lots of coats. Bed was very comfortable with nice linens. There is an in-room microwave and mini-fridge as well as Keurig coffee maker. Fixtures were very nice, with plenty of counter space and roomy bathroom. Heated tile in the bathroom controlled by a thermostat on the wall - very nice touch that you won't appreciate until you feel it!

We used the hot tub after a day of skiing. Pool is well maintained with plenty of towels and changing room/shower/bathroom attached! Made it unnecessary to run through the cold to get back to the room!

Breakfast is well done. Cereal, coffee, whole fruit, pastries, bread, eggs (scrambled and hard boiled), breakfast meats and WAFFLES!!! This feature makes for both time and money savings!

All hotel staff was friendly and helpful!

Lastly, location can't be beat! We walked everywhere in town and it's an easy 8.5 miles to Jackson Hole resort.

This place is truly a find! With airport shuttle also available, we're devising a way to get back here very soon! Don't hesitate to stay here.

Room Tip: We chose a first floor room so that we wouldn't have to walk far with our equipment.
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  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lexjh, Director of Sales at The Lexington at Jackson Hole Hotel & Suites, responded to this review, January 29, 2014
Thank you for the kind words! I am glad to hear that you found our hotel and rates to your liking. We work hard to be the best lodging option in the downtown area and it is wonderful to see us meeting, and hopefully exceeding, our guests expectations. The Keurig coffee makers have been a very welcome addition to our rooms
Hope to see you in Jackson Hole again some day.
Regards,
Frank Lane
Director of Sales
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Titusville, New Jersey
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 27, 2014

We stayed at the Lexington for a much researched and anticipated ski trip. It definitely lived up to my expectations. Even before we arrived, during my phone preliminaries, the staff are polite and genuinely friendly - in person they are more so. Katlen left everyone smiling in her wake, and Armando and Patti were eager to help with dinner reservations.

The location of the Lexington is excellent for walking to everything you need in town, and if you want to stray farther out of town (like skiing at Jackson Hole), the bus stop is literally right across the street. We didn't need a car. The public bus runs about every 30 minutes and for a flat $3.00, will take you to the mountain or across town.

Breakfast is above average - eggs, sausage, waffles, fruit, oatmeal, etc. There is coffee and tea all day in the lobby and cookies in the afternoon.

Speaking of food, I should mention that Macphails burgers are, in the words of my teenage boys, the best burgers they've ever had. The service is excellent as well. The Blue Lion was very nice, but very expensive. We ate at the Merry Piglet twice and it was sufficient as an affordable mexican restaurant.

Be aware that the hotel shuttle to the ski mountain only has room for 10 passengers, one trip in am and one pickup in pm, and you will need to sign up in person when you arrive. We took the public bus for two days, which was easy and cheap, but I had hoped for a free shuttle each day. Airport shuttle was easy; just ask for the times. We needed to arrange for a 6:00am airport shuttle for one of our flights - $18.

Heated floors in bathroom were a nice treat, and the room was clean and big enough for three boys and ski gear to spread out.

We will come back!

Room Tip: Our room was facing the courtyard, second floor, with stairs. Very quiet.
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  • Stayed January 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lexjh, Director of Sales at The Lexington at Jackson Hole Hotel & Suites, responded to this review, January 29, 2014
Thank you for such a nice review of our property and your stay. I am glad to hear you liked our location, amenities and staff. Come back and visit us and ski the #1 Ski Resort in N. American again soon!
Best,
Frank Lane
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Williamsport, Pennsylvania
Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 15, 2014

We really enjoyed the Lexington Hotel in Jackson Hole, Wyoming. Great room with king sized bed. Headed floor in bathroom and dressing area. We were by the steps and utility room, and didn't hear any noise. The breakfast was across the courtyard in the main hotel, but it was a 30 second walk and well worth it for the free breakfast. Our flight got cancelled due to weather, but they still took my husband into the airport to reschedule flights. Great hotel. Close to everything in town.

Room Tip: NO noise even through we were under the steps and by the utility room.
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  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lexjh, Director of Sales at The Lexington at Jackson Hole Hotel & Suites, responded to this review, January 16, 2014
Thanks so much for sharing your review of a recent stay with us here at the Lexington at Jackson Hole. We believe our location - just steps off the historic Jackson Town Square, our amenities, including the complimentary airport shuttles between 7a and 9p PLUS our dedicated staff offers our guests the best value in downtown Jackson. Glad that we were able to assist you with a pleasant visit and we hope to have you back again someday!
Best,
Frank Lane
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Lexington at Jackson Hole Hotel & Suites

Address: 285 N. Cache St, PO Box 1712, Jackson, WY 83001-1712
Phone Number:
Location: United States > Wyoming > Jackson Hole > Jackson
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Green Hotel in Jackson
#6 Family Hotel in Jackson
#6 Business Hotel in Jackson
#9 Romantic Hotel in Jackson
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Lexington at Jackson Hole Hotel & Suites 3*
Number of rooms: 89
Official Description (provided by the hotel):
The Lexington at Jackson Hole Hotel & Suites is a locally owned 91-room lodging property located in the heart of downtown Jackson, Wyoming. Consisting of courtyard and suite style rooms, amenities include; daily breakfast buffet, free parking, free Wi-Fi and complimentary airport transfers (JAC 7a-9p daily). Just steps from the historic Jackson town square and close to activities, restaurants, galleries, museums and shopping. Come experience our genuine Western hospitality. ... more   less 
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Also Known As:
The Lexington At Jackson Hole Hotel And Suites
The Lexington At Jackson Hole Hotel & Suites WY

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