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“Great Base In Jackson” 5 of 5 stars
Review of The Lexington at Jackson Hole Hotel & Suites

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The Lexington at Jackson Hole Hotel & Suites
3.0 of 5 Hotel   |   285 N. Cache St, PO Box 1712, Jackson, WY 83001-1712   |  
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Ranked #9 of 41 Hotels in Jackson
GreenLeadersSilver level
Wilmington, Delaware
1 review
“Great Base In Jackson”
5 of 5 stars Reviewed February 9, 2013

The rooms are clean and comfortable, conveniently close to the cultural and natural attractions of Jackson. We were there in February on a wildlife tour. A turn left on Cache Street from the hotel and a walk takes you toward the National Elk Refuge with elk and other wildlife in view. A right turn puts you in the middle of excellent museums and art galleries in town.

I left my blood pressure pills at home. Management was very helpful in recommending a helpfiul pharmacy and taking me there when the cab we called failed to show.

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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528 reviews from our community

Traveler rating
    297
    165
    47
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    5
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (121)
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English first
Houston, Texas, United States
1 review
5 of 5 stars Reviewed February 5, 2013

My son and I spent a week at this hotel and we highly recommend it. The staff from top to bottom were friendly, always eager to help and just a great group of people. The housekeeping ladies were like elves- we'd go out for the day and come back to a spotless room, everything fresh and new again. The front desk gladly made dinner reservations for us and gave great restaurant recommendations. For those that don't want to go out for breakfast there is a very good continental breakfast setup here on the second floor. I must repeat, everyone we dealt with at the hotel was very helpful and made us feel wanted. You will love the Lexington!

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lexjhsales, Director of Sales at The Lexington at Jackson Hole Hotel & Suites, responded to this review, February 14, 2013
RustyD,
Thanks for the great review of our property. So glad to hear that you and your son had a pleasant visit to Jackson Hole. I will share with the staff your praises for their hard work - we will always work towards and hope to make the same impression on all of our guests.
Hope to see you in Jackson Hole again.
All my best,
Frank Lane
Director of Sales & Marketing
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
wisconsin
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 5, 2013

Stayed 1/31-2/4. Rooms were ok, nothing special and suspect these are the ones NOT yet remodelled. However, they were adjoining which was nice for our kids, and perfectly adequate. Really loud heating unit which kicked on intermittently throughout the night and woke me up repeatedly. Caitlin is adorable, lots of local information provided during our shuttle rides. Armando was also lovely and offered tips during the stay. Breakfast adequate. Location is near town plaza, also a bus stop across the street. Easy to walk nearby, but to get to restaurants on other end of town would need to take bus as I never saw taxis and renting a car would be stupid as ski shuttles are provided by hotel or city bus. City bus was fine but need to keep cash on-hand and no change available. Kind city busdriver pointed out moose on way to resort.

I will also point out a negative about the ski resort. Food choices really lacking. While skiing, I like to drop into an easy casual setting for burgers/soups/chili/sandwiches. Usually there are several choices at the base, as well as scattered on the mountain. At the base of Jackson Hole is...The Four Seasons? I felt like a second-class citizen trying to beg food scraps to eat outside, as no way was I going to enter the fancy dining room filled with non-skiing dolled-up women. Other than a taco bus, no close options to drop skis and walk in at base. Top of gondola has an adequate small casual restaurant, didn't make it to the Casper lift restaurant, which may have been what I was looking for

  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
arkansastraveler74
Top Contributor
112 reviews 112 reviews
28 hotel reviews
Reviews in 59 cities Reviews in 59 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed February 4, 2013 via mobile

Great place to stay in Jackson with excellent location. You are within walking distance to downtown. Rooms are nice- love the heated floors. Beds are comfortable. Microwave and refridge in the room. No problem with an outside entrance in the Winter. Heater works great. It keeps room nice and warm.

We have stayed at several places in Jackson and this is one of our favorite! Oh, the cookies at night is a great touch.

  • Stayed February 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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New York
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 30, 2013

Without question this has been the most amazing customer service experience I've ever had at a hotel. We had some issues with our flights and had to change up our trip and the staff couldn't have been more helpful.

Thank you to Armando and the rest of the staff.

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lexington, Massachusetts
Top Contributor
55 reviews 55 reviews
19 hotel reviews
Reviews in 32 cities Reviews in 32 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed January 26, 2013

Our room had a big soft king bed with many pillows, refrigerator, heated tile floor (very nice). Clean and comfy. Breakfast was a complete meal. The location is a block from the main square where everything. The staff is friendly and helpful. Really a great deal at $100 per night. I would not stay anywhere else.

Room Tip: Get a second floor room so you don't hear those heavy boots
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham, Alabama
Senior Contributor
45 reviews 45 reviews
11 hotel reviews
Reviews in 16 cities Reviews in 16 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed January 25, 2013

My wife and I were at the Lexington for the two days prior to our snowmobile trip. We were well pleased with our stay. The lady in charge of the breakfast bar was very friendly and helpful. Would have given excellent except the wifi didn't reach our room in 3107.

Room Tip: Do not stay in 3107 WiFi reach, so I couldn't use my Iphone.
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  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Lexington at Jackson Hole Hotel & Suites

Address: 285 N. Cache St, PO Box 1712, Jackson, WY 83001-1712
Phone Number:
Location: United States > Wyoming > Jackson Hole > Jackson
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Green Hotel in Jackson
#6 Family Hotel in Jackson
#6 Business Hotel in Jackson
#9 Romantic Hotel in Jackson
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Lexington at Jackson Hole Hotel & Suites 3*
Number of rooms: 89
Official Description (provided by the hotel):
The Lexington at Jackson Hole Hotel & Suites is a locally owned 91-room lodging property located in the heart of downtown Jackson, Wyoming. Consisting of courtyard and suite style rooms, amenities include; daily breakfast buffet, free parking, free Wi-Fi and complimentary airport transfers (JAC 7a-9p daily). Just steps from the historic Jackson town square and close to activities, restaurants, galleries, museums and shopping. Come experience our genuine Western hospitality. ... more   less 
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Also Known As:
The Lexington At Jackson Hole Hotel And Suites
The Lexington At Jackson Hole Hotel & Suites WY

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