We arrived at the Snow King early June 2013, unaware they had been under construction for renovated lobby since October 2012, the lobby still not open. Although roadway signage directed customers up hill to Grand View Lodge for registration, I witnessed many, many lost people who did not see those signs and walked into the side entrance of hotel with no direction from there. Signs should have been posted at every entrance to tell customers to sign in up at Grand View Lodge. Initial stages of opening of lobby started around June 6th, but satellite concierge office closed before lobby was even open. Coffee in hallway not refreshed unless asked, no water, pop, snacks, change, anything available to customers. Most had no idea what was going on. They also charged $15 per person for guests to eat buffet breakfast at Grand View! Shouldn't Snow King have provided that for free for all of the hassle they put their guests through? One saving grace were the employees who were so nice and really tried to accommodate and answer questions, but only had so much control. Poor management and planning, should have closed hotel during construction phase, probably would have finished much sooner! Rooms beautiful, except for view of construction trucks, mud, machines, etc, outside room. Snow King should reconsider staying open during construction next time!
- Official Description (provided by the hotel):
- Whether it's time to visit Yellowstone and Grand Teton National Parks, float the Snake River or catch that perfect cowboy powder Jackson is known for, Snow King Resort provides the ideal location for your adventures. Located at the base of Snow King Mountain Resort and just blocks from the historic Jackson Hole Town Square, the resort offers beautifully appointed guest rooms and Jackson's hottest restaurant, Haydens Post. ... more less
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- Also Known As:
- Snow King Resort (Grand Vista Lodging) Hotel Jackson
- Snow King Hotel
- Snow King Resort Jackson Hole, WY