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“Very comfortable” 5 of 5 stars
Review of Candlewood Suites Gillette

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Candlewood Suites Gillette
2.0 of 5 Hotel   |   904 Country Club Road, Gillette, WY 82718   |  
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Ranked #3 of 21 Hotels in Gillette
Sioux Falls, South Dakota
Top Contributor
64 reviews 64 reviews
26 hotel reviews
Reviews in 35 cities Reviews in 35 cities
27 helpful votes 27 helpful votes
“Very comfortable”
5 of 5 stars Reviewed July 19, 2012 via mobile

This is a great hotel. Staff is friendly, even when I had to deliver bad news that someone had puked in the elevator. Free laundry and close to dining and shopping. On a side note: don't come to Gillette thinking there is a plethora of things to do here. There is nothing to do here. Even the locals had a hard time recommending anything. Some towns are just like that.

Stayed July 2012, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hope H, General Manager at Candlewood Suites Gillette, responded to this review, July 20, 2012
Thank you for taking the time to tell the world how great your time here at the Candlewood Suites Gillette, WY was. I can’t wait to share this review with our entire team. I hope that the next time you are in Gillette you will once again make us your home away from home. Thank you once again for the fantastic comments.
Best Regards
Hope Hayford
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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49 reviews from our community

Traveler rating
    33
    12
    3
    1
    0
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11
2
Solo
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29
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • Dutch first
  • English first
  • Any
English first
Portland, Oregon
Top Contributor
95 reviews 95 reviews
32 hotel reviews
Reviews in 50 cities Reviews in 50 cities
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed June 25, 2012

This was a very pleasant place to rest while on our way to the 136th anniversary of the Battle of the Little Big Horn. Perfectly situated just a short drive away, the amenities were all that we needed. Clean, quiet, friendly and helpful staff, comfy beds, best price we could find in a mid-range hotel in the area. Just a tad tough to find as it is quite new and my GPS had it a block away, plus the sign it is set back a little off the main road and the sign was just a bit hard to see.

Room Tip: Keep in mind that this hotel, like all Candlewoods I've stayed in, does not have a pool or break...
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  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Candlewood Suites Gillette, responded to this review, June 26, 2012
Thank you so much for your wonderful comments on June 25, 2012. I have shared your comments with our team. We're pleased that we made you feel comfortable and welcom here at the Gillette Candlewood Suites.
We hope you will include us in your travel plans whenever your travels take you to the NE corner of Wyoming.
Best regards,
Debby Zolnoski
General Manager
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Road Warrior
Top Contributor
141 reviews 141 reviews
141 hotel reviews
Reviews in 105 cities Reviews in 105 cities
129 helpful votes 129 helpful votes
4 of 5 stars Reviewed June 2, 2012

I was very happy to run into this hotel, been on the road for months and was not expecting to find a Candlewood, which is my preferred hotel, especially located in a podunk town like Gillette, WY.........no offense to the residents of Gillette.....lol.

All in all this is a great newer Candlewood and has everything you would expect one to have, I won't go into all the details and amenities that Candlewoods have but this one has them all as expected.

Cleanliness was good, bed was soft, water pressure was great, everything worked as it should, it was pretty much what I expected. Yes, it was one of the more expensive Candlewoods I have stayed in but everything in Wyoming is expensive, I'd certainly rather stay here then the dumpy looking Clarion across the street for a similar price.

The only disappointment was the wireless Internet, I will never understand why hotels use the garbage ISP LodgeNet, they have to be one of the worst providers you can encounter in a hotel. I experienced latency and connection problems out the wazoo, must have lost the Internet connection 100 times or more in 2 days. That is unacceptable in a business type hotel where people rely on a solid Internet connection to get work done....like myself.....it was very inconvenient to say the least.

Other then that the hotel was fine, perhaps overpriced but otherwise great. I'll call this one 3.75 stars would have been higher if the internet and price were better.

  • Stayed June 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Candlewood Suites Gillette, responded to this review, June 26, 2012
Thank you so much for taking the time to write a review on your recent stay at the Candlewood Suites, Gillette. We appreciate all guest feedback as it helps us to improve our property and service.
I apologize for the issues you encountered with the internet, while you were our guest. Thanks to your feedback, we made some upgrades on June 12, 2012. The bandwidth coming into our hotel was doubled and we did some repair work to our internet to ensure that our guests would have efficient internet services while they are staying at our property.
Thank you once again for your comments. We do hope you will give us another opportunity to serve your lodging needs know that we have fixed our internet issues.
Best regards,
Debby Zolnoski
General Manager
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Wild Western Wyoming
Top Contributor
176 reviews 176 reviews
41 hotel reviews
Reviews in 51 cities Reviews in 51 cities
113 helpful votes 113 helpful votes
4 of 5 stars Reviewed January 10, 2012

The rooms were large and very clean, and the front desk clerk Jennifer was wonderful. I liked the kitchen set up, and the full sized fridge could come in handy during extended stays. The beds were comfortable, and the room reasonably quiet. Location was great, near restaurants and shopping, and the price was good.
Pros: Large room, comfortable bed, great location.
Cons: No breakfast, no pool. (I was traveling with kids.) Also, the ice maker cycles noisily roughly every four hours all night long. Made for difficult sleeping.

  • Stayed January 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMGCCCW, Manager at Candlewood Suites Gillette, responded to this review, February 21, 2012
Dear DDLee10,
Thank you so much for your great review of the Candlewood Suites hotel in Gillette. We are constantly striving to be A Great Hotel that our Guest's Love and are grateful for your comments.
We do hope that you will continue to stay at Candlewood Suites during your travels and hope that you will come visit us again soon.
Best regards,
Debby Zolnoski
General Manager
Candlewood Suites Gillette
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Portland, Oregon
1 review
5 of 5 stars Reviewed December 8, 2011

I was visiting family in Gillette & stayed at the Candlewood Suites. It is a great hotel for family, business, or any other travel. Great accommodations for everyone. I highly recommend you stay here while in Gillette.

  • Stayed December 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver, Colorado
1 review
5 of 5 stars Reviewed December 8, 2011

traveling the way i do for may job,it is so refreshing to get fantastic customer service...this candle wood property, truly has it. and so much more..so if you are ever in Gillette, WY....this is the place for you,located walking distance of every restaurant and a Walmart.. this was truly a fantastic and refreshing experience...thanks to the staff....ARF, Nordco rail service's

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  • Stayed December 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ogden, Utah, United States
1 review
5 of 5 stars Reviewed November 17, 2011

The Candlewood feels like home. Fernando was so efficient and kind on check-out and the whole stay was an A+. Check-in clerks were equally as caring. GOOD JOB!!!

  • Stayed November 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Candlewood Suites Gillette

Address: 904 Country Club Road, Gillette, WY 82718
Phone Number:
Location: United States > Wyoming > Gillette
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 21 Hotels in Gillette
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Candlewood Suites Gillette 2*
Number of rooms: 83
Official Description (provided by the hotel):
Newly constructed all suites extended stay hotel, with all the luxuries of home. Each suite offers a fully equipped kitchen with ample work space. Conveniently located one block from I-90 , the Candlewood Suites Gillette will be your home away from home. At Candlewood Suites Gillette, we put the amenities where they really count: in your room. Designed with your comfort in mind, we offer the ultimate suite for the extended stay guest as well as the business traveler. Each suite has a full kitchen complete with microwave and full size refrigerator. Work efficiently at your oversized executive desk. high-speed Internet allows you to check email and talk on the phone at the same time. Relax in the overstuffed leather recliner while you enjoy the DVD/CD player. Borrow your favorites from our free video and DVD library. Work off some stress in our fitness center or visit our Candlewood Cupboard. You can purchase meals, snacks and sundry items at value prices. This setting is the perfect choice for business or leisure travelers. Located in Wyoming, the energy capital of the nation. Bring your whole family; pets are welcome at an additional fee. ... more   less 
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