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“Customer Service” 4 of 5 stars
Review of Super 8 Cody

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Super 8 Cody
2.0 of 5 Motel   |   730 Yellowstone Avenue, Cody, WY 82414-9324   |  
Hotel amenities
Ranked #9 of 25 Hotels in Cody
Cody, Wyoming
1 review
“Customer Service”
4 of 5 stars Reviewed July 22, 2013

Customer Service was excellent, Paige's personality was very upbeat and she seemed to really enjoy her career. It is so nice to come into a hotel, and the staff welcomes you with a smile. The team at the front desk offered a couple of options with sincerity. They were very proud to emphasize that the rooms were very clean. Which gave me comfort.
Thanks Paige

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David E, General Manager at Super 8 Cody, responded to this review, July 23, 2013
Thank you so much for your review of our hotel!!! Paige is definitely an asset to our hotel. We will make sure that she is recognized for her effort in making your stay wonderful. We are so happy that you have enjoyed your accommodations with us! We hope that you come back to see us again!!
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342 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • Danish first
  • Dutch first
  • English first
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English first
Bacliff, Texas, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed July 17, 2013

My sister and I were on a road trip that I had wanted to take for several years - stayed at the Cody Super 8 - Paige was wonderful to help us book another room for the next night in Deadwood, SD. The Price for the room was a little higher than I expected but the room was good - breakfast the next morning was great.

  • Stayed July 2013, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David E, General Manager at Super 8 Cody, responded to this review, July 18, 2013
We are so happy that you and your sister enjoyed your stay with us, and thank you for taking time to review our hotel. Our staff strives to provide the best service possible as we are honored when guests choose to stay with us. Paige is a great asset to our team and we are glad you noticed. We hope to see you again in your travels.
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HEBRON
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed July 15, 2013

We arrived at the Super 8 Cody a day earlier than we expected. The staff did everything possible to get us a room even though they were booked. We had been told that we would have to check out, put our luggage back in the car and check in again the next day after 3:00. But, the next morning they got a room for us right across the hall. All we had to do was move our luggage, not pack it back into the car. The staff was wonderful. The rooms were comfortable and clean except for around the edges of the carpet. We had an AARP discount so felt we were charged a decent rate considering the motel is close to Yellowstone National Park and we were in a tourist town.

  • Stayed July 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David E, General Manager at Super 8 Cody, responded to this review, July 16, 2013
Thank you very much for taking the time to review our property. We greatly appreciate your feedback so that we can constantly improve our Guests' experience. Your comments have been shared with our staff and we hope to host you as our guest again to truly exceed your expectations.
We pride ourselves in providing a great experience for all our guests and we are glad you enjoyed your stay with us.
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MN
Contributor
16 reviews 16 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed July 14, 2013

Your pretty typical Super 8, but with an expensive price tag. I'm guessing because they are on the edge of Yellowstone. Room was average, nothing special. Breakfast was ok, nothing special there either. Lobby is teeny tiny & not a lot of room for breakfast. Might want to bring your food back to your room. No pool. We did request a first floor room and did get one. There was no hot water at 6:30am...I'm talking ice cold. Contacted the front desk and they said that the water heaters were just checked the day before and they were fine but that maintenance was looking into it. By 8:00am there was hot water, but by that time we were ready to leave - maintenance forgot to turn on all the hot water heaters the day before. We did get a $25 discount on the room at checkout, but instead of subtracting $25, they added $25 and then said that I was wrong when I questioned it. They did correct it, so all is good. It just took a bit for them to correct it once they realized I was right. Very friendly staff though and check in and check out. Beds were okay. Would probably stay here again.

Room Tip: No elevator. Tiny lobby, might want to bring breakfast back to your room.
See more room tips
  • Stayed July 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David E, General Manager at Super 8 Cody, responded to this review, July 15, 2013
Thank you for your feedback. We are glad you chose our hotel during your recent stay and we apologize for the hot water problems you encountered. This is definitely not typical at our hotel and we appreciate you bringing this to our attention. Also we would like for you to know that we’ve addressed our maintenance staff in regards to the water heater issue and that problem was resolved. We hope you will give us another chance if you visit this area in the future
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Additional Information about Super 8 Cody

Address: 730 Yellowstone Avenue, Cody, WY 82414-9324
Location: United States > Wyoming > Cody
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
#6 Business Hotel in Cody
#9 Romantic Hotel in Cody
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Cody 2*
Number of rooms: 64
Official Description (provided by the hotel):
Welcome to the Cody, WYSuper 8 Motel. Located just 50 miles east of beautiful Yellowstone National Park. Our guests appreciate our super clean rooms, friendly and efficient service and quiet comfortable atmosphere.The Super 8 Of Cody is 5 Blocks from the famous Buffalo Bill Historical Center. We are less than 2 miles from the Cody Night Rodeo, which has a rodeo every night through the summer. Old Trail Town also is a must visit while in town. There are many restaurants close by so there is a large choice on what to dine on while in Cody.We appreciate your business. We know you will be pleased while staying with us at the Cody Super 8. We look forward to hearing from you soon. ... more   less 
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Also Known As:
Super 8 Motel Cody Hotel Cody
Super Eight Cody
Cody Super 8
Cody Super Eight
Super 8 Hotel Cody

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