I really liked this place in general. The dining, gift shop, and room were pleasant. In the dining room there was a waitress from Alaska with impeccable customer service.
Our stay was August 13, 14, and 15. On the 14th, we had spent the day out and when we returned the door to our room was left ajar by the housekeeping staff. On top of that, there was a mouse in the room. Everything in the room was left dirty and not replaced. The only thing housekeeping did was make the bed.
We spoke to three separate employees regarding the mouse issue and each time we were told that they were going to take care of it. No one ever came, nothing was ever done. The last night we were there, there were two mice in the room. I woke up in the middle of the night and one of the mice decided to mess with my hair and play in the bed. We had removed all of our food from the room in case that was what the mice were attracted too.
Bottom line: Neat place, horrible service when something goes wrong, and an obvious rodent issue.
This place needs a manager that is there year round and is more concerned with guest service than collecting a paycheck.
- Also Known As:
- Pahaska Teepee Hotel
- Pahaska Teepee Hotel Cody
- Pahaska Teepee