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“clean and Helpful” 4 of 5 stars
Review of BEST WESTERN PLUS Frontier Inn

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BEST WESTERN PLUS Frontier Inn
2.5 of 5 Hotel   |   8101 Hutchins Drive, Cheyenne, WY 82007 (Formerly Sleep Inn & Suites Cheyenne)   |  
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Special Offer
Stay 2X get $50 gift card
Ranked #2 of 30 Hotels in Cheyenne
Certificate of Excellence 2014
1 review
“clean and Helpful”
4 of 5 stars Reviewed 3 days ago NEW

good information on area needs rooms were clean and it accepts pets. breakfast was good and hot. would recommend for someone traveling through who needs a good nights rest, convinience store across the street. dry county so Liquor store is necessary for alcohol

  • Stayed April 2015, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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199 reviews from our community

Traveler rating
    103
    65
    25
    6
    0
See reviews for
67
72
15
29
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Saint Cloud, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

I thought this was a new hotel when we entered...found out it was 7 years old. There is no restaurant with in walking distance, but a Subway and a gas station that sells pizza, etc. Our room was located on the freeway side and surprisingly it was pretty quite. The beds, which were soft, wonderful for one person, but two it was too bouncy for me. All in all the people that work here were wonderful, and we enjoyed our brief stay.

  • Stayed April 2015, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pavillion, Wyoming
Senior Reviewer
8 reviews 8 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 6 days ago NEW

I stayed here for two nights in March and found the room to be clean and comfy. Upon checkout Chris, the front desk manager, was incredibly helpful in resolving a billing problem due to Best Western Corporate's inability to apply points to only one night during a two-night stay. What could have been a hassle was taken care of quickly and easily.

  • Stayed March 2015, traveled on business
    • 3 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
C_Stephens8101, General Manager at BEST WESTERN PLUS Frontier Inn, responded to this review, 5 days ago
Thank you for your recent stay and your review of the Best Western Plus Frontier Inn. I am glad to see that you had a good stay with that Chris was able to resolve your billing issue at check out time! I hope that you will stay with us again on your next trip to Cheyenne.

Happy Travels,

Christine Stephens
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Amazing place. Extremely clean and very friendly employees. I got a chance to check in early so I didn't have to sit at the dealer until 3pm for check in. Thanks Chris for helping me out. Definitely recommend this place.

Stayed April 2015, traveled on business
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C_Stephens8101, General Manager at BEST WESTERN PLUS Frontier Inn, responded to this review, 1 week ago
Thank you for recent stay with us and your great review. I am glad that Chris was able to get you checked in early. Sitting around and waiting is never fun. We hope that you will stay with us again on your next trip through Cheyenne.

Happy Travels,

Christine Stephens
General Manager
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Bismarck, North Dakota
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 2 weeks ago

Very nice, clean rooms, good breakfast. Front desk was very helpful in finding a great place to eat our evening meal. I would recommend this motel to everyone. It's easy on and off of Interstate 80. Will come back again.

  • Stayed April 2015, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
C_Stephens8101, General Manager at BEST WESTERN PLUS Frontier Inn, responded to this review, 1 week ago
Thank you for your review of the Best Western Plus Frontier Inn. I am happy to hear that we found you a great restaurant to try in Cheyenne during your visit with us. I am glad you enjoyed your visit with us and look forward to your next stay with us!

Happy Travels,

Christine Stephens
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The room was very clean and staff was nice. The breakfast was actually fresh and tasty. The only issue I had was they need new mattresses. The mattresses in my room were sagging and we all woke with a terrible back ache

Stayed April 2015, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
C_Stephens8101, General Manager at BEST WESTERN PLUS Frontier Inn, responded to this review, 1 week ago
Thank you for your recent stay at the Best Western Plus Frontier Inn. I am glad to hear that you enjoyed our complimentary breakfast during your visit with us. I am sorry that you did not get a good nights rest on the mattress in your room, and appreciate the feedback. We know how important a good night sleep is when you are on the road. We do hope you will stay with us again on your next visit to Cheyenne.

Happy Travels,

Christine Stephens
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed 3 weeks ago

Our room was great, breakfast was good. The gentleman who took care of the breakfast bar during the week was great! Very customer conscious. Extremely helpful, I think his name was Chris. The fellow on the week end needed som work on his skills. The young woman at the front desk at night needed to keep her thoughts about her private life to herself. She also talked a lot about political items which was not appreciated

  • Stayed April 2015, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Frontier Inn

Address: 8101 Hutchins Drive, Cheyenne, WY 82007 (Formerly Sleep Inn & Suites Cheyenne)
Phone Number:
Location: United States > Wyoming > Cheyenne
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Cheyenne
#1 Business Hotel in Cheyenne
#2 Family Hotel in Cheyenne
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN PLUS Frontier Inn 2.5*
Number of rooms: 74
Official Description (provided by the hotel):
The BEST WESTERN PLUS Frontier Inn is conveniently located off East I-80 at Exit 367. We are the "quietest" hotel in town and we will make sure you are comfortable with our "Frontier Inn hospitality"! We offer fresh baked cookies during the 7:00 p.m. hour! We have a delicious hot breakfast with: fresh hot waffles, sausage and eggs, yogurt, fruit, sweet breads, hot and cold cereals, etc. We have fresh hot coffee 24 hours a day, an indoor heated pool and hot tub, fitness center, guest laundry, free Wi-Fi, business center and meeting room. All rooms have 32-inch flat screen televisions, a microwave, refrigerator, coffee maker, hair dryer, iron and ironing board and safe. ... more   less 
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Also Known As:
Sleep Inn Cheyenne
Cheyenne Sleep Inn

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