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“Clean and modern!” 5 of 5 stars
Review of BEST WESTERN PLUS Frontier Inn

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BEST WESTERN PLUS Frontier Inn
2.5 of 5 Hotel   |   8101 Hutchins Drive, Cheyenne, WY 82007 (Formerly Sleep Inn & Suites Cheyenne)   |  
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Ranked #2 of 30 Hotels in Cheyenne
Certificate of Excellence 2014
Sacramento, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Clean and modern!”
5 of 5 stars Reviewed 3 weeks ago

This hotel is nice and modern. The room was very clean and the bed was comfortable. The bathroom vanity was long and offered plenty of space. The complementary breakfast is pretty good! I would recommend this hotel!

  • Stayed February 2015, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
C_Stephens8101, General Manager at BEST WESTERN PLUS Frontier Inn, responded to this review, 3 weeks ago
Thank you for your review. I am happy to hear that you enjoyed our bathroom vanities, our breakfast, and your stay with us! We hope you that you will stay with us again if your travels bring you back to Cheyenne.

Happy Travels,

Christine Stephens
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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190 reviews from our community

Traveler rating
    96
    63
    25
    6
    0
See reviews for
65
70
14
26
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Rochester, New York
Top Contributor
80 reviews 80 reviews
36 hotel reviews
Reviews in 59 cities Reviews in 59 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stopped here after a stressful day of driving. The room was comfortable, the desk clerk VERY helpful. All in all, we had a restful, peaceful night. My only complaint was that the lock on the first floor window didn't hold well. It was easy to force the window open (FYI...we had the room right next to the pool if management wants to check it).

  • Stayed February 2015, traveled with family
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
C_Stephens8101, General Manager at BEST WESTERN PLUS Frontier Inn, responded to this review, 3 weeks ago
Thank you for your review of the Best Western Plus Fronteir Inn. I am happy to hear that you had a great stay with us after a stressful day on the road. Thank you for letting us know about the window lock in the room you stayed in. We had our maintenance man take care of it today. We hope that you will stay with us again on your next trip through Cheyenne.

Happy Travels.

Christine Stephens
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pueblo, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

The Best Western Plus Frontier Inn is a newer property with all the modern amenities. The staff are friendly and are always smiling. I stayed in room 201, and the bed and pillows possessed an extraordinary level of comfort. We were there for a conference, and the hotel made it a pleasant experience that sets the bar for our standards in the future. I recommend the Frontier Inn to all travelers driving on Interstate 80, and Interstate 25. If ever staying in this area again, we will stay at this hotel.

  • Stayed February 2015, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
C_Stephens8101, General Manager at BEST WESTERN PLUS Frontier Inn, responded to this review, 3 weeks ago
Thank you so much for your review of the Best Western Plus Frontier Inn. I am so glad to hear that you enjoyed your stay with us during your conference. Thank you for your compliments of the staff and of our bedding. We do hope that you will stay with us your next trip to Cheyenne!

Happy Travels,

Christine Stephens
General Manager
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Sonoma, California
Senior Contributor
36 reviews 36 reviews
10 hotel reviews
Reviews in 19 cities Reviews in 19 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 5 weeks ago

If you find yourself in Cheyenne needing a good clean hotel on the interstate this is the spot. Comfortable bed, good sized room, clean bathroom and very nice staff. Breakfast leaves a little to be desired. American prepackaged food, weak coffee but eatable. Hey it's a best western. Better than super 8

Stayed February 2015, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
C_Stephens8101, General Manager at BEST WESTERN PLUS Frontier Inn, responded to this review, 4 weeks ago
Thank you for your recent stay at the Best Western Plus Frontier Inn. I am happy to hear that you enjoyed a clean and comfortable stay with us. I am sorry to hear that you did not enjoy our breakfast. We are always looking for suggestions for what our guests would like to see available. We do hope you will stay with us again on your next visit to CHeyenne!

Happy Travels,

Christine Stephens
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sierra Vista, Arizona
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 19, 2015

we went there for my fathers funeral, we stayed there for about ten days. chris and his whole staff
were very helpful, they cut out the clippings from the newspaper and laminated them for us.
they all need to be reccomanted for there service. that make great western a place to be proud of.the food was very good, the hotel was very clean. the hot tub was great to get in and relax. i will recomand that hotel to any one i give it a five star plus. thanks to chris and his staff.
gary krause

Room Tip: all rooms are quiet and clean
See more room tips
  • Stayed February 2015, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
C_Stephens8101, General Manager at BEST WESTERN PLUS Frontier Inn, responded to this review, 4 weeks ago
Thank you so much for your review of the Best Western Plus Frontier Inn. I know your family was here during a difficult time so I am glad you were able to have a comfortable stay with us. I am happy to hear that the entire team took good care of you while you were in Cheyenne. We hope you will come see us again.

Best Regards,

Christine Stephens
General Manager
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Contributor
17 reviews 17 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 10, 2015

We would have to say this was one of the best if not "the" best hotel we have ever stayed in. Clean and quiet with a friendly staff. There were about 4 or 5 people in line to check in when we arrived but the process was quick and they even signed us up for the rewards program. Could not hear neighbors through the walls at all. Our room was directly across from the pool but didn't hear noise from the kids in the pool. The beds were really comfortable. The breakfast was fantastic. Chris does an outstanding job of keeping the area clean and all the food stocked and fresh. We will be returning to this hotel when we are in the area.

  • Stayed February 2015, traveled on business
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
C_Stephens8101, General Manager at BEST WESTERN PLUS Frontier Inn, responded to this review, February 12, 2015
Thank you so much for your review of the Best Western Plus Frontier Inn. We appreciate being considered one of the best hotels you have stayed at. That is a compliment any hotel would love to hear. We know a good night of sleep and a great breakfast are important when traveling and I am happy you found that with us. We look forward to your next visit to Cheyenne!

Happy Travels,

Christine Stephens
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Annapolis Royal, Canada
Top Contributor
153 reviews 153 reviews
46 hotel reviews
Reviews in 73 cities Reviews in 73 cities
76 helpful votes 76 helpful votes
5 of 5 stars Reviewed February 10, 2015

Right off the highway about a 5 minute drive to downtown. Young man on the desk was excellent, with good recommendations of things to see and where to eat. Breakfast the next morning was quite good with a nice selection and attentive staff cleaning up along the way and restocking as needed.

  • Stayed February 2015, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
C_Stephens8101, General Manager at BEST WESTERN PLUS Frontier Inn, responded to this review, February 12, 2015
I am so glad to hear you had a great stay with us and that you enjoyed our complimentary breakfast. I am always happy to hear when out team did a job well done from our guests. Thank you for your review, and we hope you will stay with us on your next trip to Cheyenne.

Happy Travels,

Christine Stephens
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Frontier Inn

Address: 8101 Hutchins Drive, Cheyenne, WY 82007 (Formerly Sleep Inn & Suites Cheyenne)
Phone Number:
Location: United States > Wyoming > Cheyenne
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Cheyenne
#1 Romantic Hotel in Cheyenne
#2 Family Hotel in Cheyenne
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN PLUS Frontier Inn 2.5*
Number of rooms: 74
Official Description (provided by the hotel):
The BEST WESTERN PLUS Frontier Inn is conveniently located off East I-80 at Exit 367. We are the "quietest" hotel in town and we will make sure you are comfortable with our "Frontier Inn hospitality"! We offer fresh baked cookies during the 7:00 p.m. hour! We have a delicious hot breakfast with: fresh hot waffles, sausage and eggs, yogurt, fruit, sweet breads, hot and cold cereals, etc. We have fresh hot coffee 24 hours a day, an indoor heated pool and hot tub, fitness center, guest laundry, free Wi-Fi, business center and meeting room. All rooms have 32-inch flat screen televisions, a microwave, refrigerator, coffee maker, hair dryer, iron and ironing board and safe. ... more   less 
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Also Known As:
Sleep Inn Cheyenne
Cheyenne Sleep Inn

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