First, let me say this is a beautiful, well-kept facility but we had two rooms and both did not cool overnight. No adjustments between "auto" and low/high cool kept the fan running and the cool air adequate. Next morning I asked what the problem was at the front desk and was told that I should have tried the "heat trick"... Apparently, the maids turn the air conditioning to maximum when they are cleaning and then the cooling unit won't work for patrons unless you turn the heat up and then off first! I commented it would have been nice to know the heat trick before I turned in for the night and the hotel should provide written instructions if there is a known problem. Neither of us slept well in rooms where we couldn't control the temperature. The hotel desk clerk volunteered to add some points to my account for my inconvenience but I want to make sure others that might read Tripadvisor are not left sleepy and unsuspecting! On a different note, the night clerk, Brian, was so wonderful and helpful with local information about restaurants, etc!
- Official Description (provided by the hotel):
- The BEST WESTERN PLUS Frontier Inn is conveniently located off East I-80 at Exit 367. We are the "quietest" hotel in town and we will make sure you are comfortable with our "Frontier Inn hospitality"! We offer fresh baked cookies during the 7:00 p.m. hour! We have a delicious hot breakfast with: fresh hot waffles, sausage and eggs, yogurt, fruit, sweet breads, hot and cold cereals, etc. We have fresh hot coffee 24 hours a day, an indoor heated pool and hot tub, fitness center, guest laundry, free Wi-Fi, business center and meeting room. All rooms have 32-inch flat screen televisions, a microwave, refrigerator, coffee maker, hair dryer, iron and ironing board and safe. ... more less
- Reservation Options:
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- Also Known As:
- Sleep Inn Cheyenne
- Cheyenne Sleep Inn