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“Truly a "plus."” 4 of 5 stars
Review of BEST WESTERN PLUS Frontier Inn

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BEST WESTERN PLUS Frontier Inn
2.5 of 5 Hotel   |   8101 Hutchins Drive, Cheyenne, WY 82007 (Formerly Sleep Inn & Suites Cheyenne)   |  
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Ranked #1 of 30 Hotels in Cheyenne
Billings, Montana
Top Contributor
103 reviews 103 reviews
14 hotel reviews
Reviews in 32 cities Reviews in 32 cities
43 helpful votes 43 helpful votes
“Truly a "plus."”
4 of 5 stars Reviewed May 27, 2013

Essentially, if you're doing a chain motel, it's just another chain motel. That's true here also, but at a better level.

As in any Best Western property, the bed is good, the cleanliness is good, the service is good, the amenities are good. That's what we expect and they deliver. However, we felt this motel was a step above.

Everything was "good." However, the room was a tad nicer, the staff a tad friendlier. The breakfast--like nearly every BW breakfast--was of a higher qulity. The gravy had meat, the temperatures were good, the preperation excellent and there was additional food coming out regularly--even though we were near the end of the breakfast period.

Cost was about 30% less than a comperable chain we stayed at across town two months ago.

Best Western is our preferred chain--motels like this are the reason.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer G, Owner at BEST WESTERN PLUS Frontier Inn, responded to this review, June 24, 2013
We strive to stay one step above so it is so great to hear that we are able to that for your stay! Thanks so much for taking the time to share your experience. We hope to see you again soon!
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151 reviews from our community

Traveler rating
    72
    54
    20
    5
    0
See reviews for
52
57
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21
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
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English first
Pueblo Colorado
Top Contributor
104 reviews 104 reviews
70 hotel reviews
Reviews in 70 cities Reviews in 70 cities
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed May 23, 2013

At first upon arrival it seemed like this hotel was out in the sticks. Not much around it but in fact, it was not that far from downtown Cheyenne. The advantage was, it was Quiet. No road traffic. The staff were very friendly and the rooms were large. Everything was clean from the moment you stepped through the doors. This is 3 stories but they have an elevator. Cookies baked fresh and placed in the lobby every afternoon. The breakfast area was spacious and the breakfast bar was uncrowded. If you are into outlet stores there is a factory outlet "Serria" about a mile away.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer G, Owner at BEST WESTERN PLUS Frontier Inn, responded to this review, June 24, 2013
We appreciate you taking the time to send a review of our property! You are right in that we are a few miles east of Cheyenne but we agree that is an advantage of ours. It is so important that our guests get a good night's rest away from local train tracks. Cleanliness and service are of the upmost importance to us, so I am pleased to hear we were able to meet your expectations in those areas. Please come see us again!
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Santa Fe, New Mexico
Top Contributor
160 reviews 160 reviews
50 hotel reviews
Reviews in 81 cities Reviews in 81 cities
194 helpful votes 194 helpful votes
5 of 5 stars Reviewed May 11, 2013

This property is a little out of the way, but it is affordable, clean and very comfortable. The beds were awesome and we enjoyed a great night's sleep here. The breakfast in the morning was very good. No fuss, no muss.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer G, Owner at BEST WESTERN PLUS Frontier Inn, responded to this review, May 21, 2013
Wow, another great review! Thank you for sharing your experience with your fellow travelers and for helping our property become the #1 hotel in the Cheyenne area! We hope to see you again down the road!
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Fairview, Oregon
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 4, 2013

Room is very clean and has a nice decor. Pool and spa clean and plenty of towels. one day stay. Was a nice place to relax and take some time out from the drive. Nice quiet sleep and a great Breakfast.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer G, Owner at BEST WESTERN PLUS Frontier Inn, responded to this review, May 21, 2013
We really appreciate you taking the time to fill out a review about our property! Our team has worked so hard to provide a comfortable experience for you and it is so nice to see that hard work paying off. Come back and see us again!
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De Queen, Arkansas, Usa
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 1, 2013

Facilities were great. Room was very clean and the beds were some of the best we have experienced on our trips. Complementary breakfast was very good.
Check-in and Check-out went very smoothly. I would highly recommend this hotel. It is a bit off the beaten path, but well worth the drive.

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer G, Owner at BEST WESTERN PLUS Frontier Inn, responded to this review, May 21, 2013
Thanks so much for coming to stay with us! We are so glad that you had a pleasant night at our property and look forward to seeing you again in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 29, 2013 via mobile

We regularly stay in cheyenne a stop over on a long drive. We typically have stopped just off the highway and have never been happy tried most if them. The railroad tracks always make sleep difficult to say the least, rooms at the other places have been bad to decent but sleeping bad. Decided to try this one out even though it was a few exits past what we usually would want to do because we usually have a trailer after a twelve hour drive yesterday we NEEDED sleep. Called an made the reservation with Brian. So polite helpful with places to eat parking and anything else we asked him. Went to our room let me tell you this place was above what I ever would have expected, it cost exactly what I had paid at the other places, clean quiet staff is dedicated to doing their jobs. Won't even think if staying anywhere else.

  • Stayed April 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer G, Owner at BEST WESTERN PLUS Frontier Inn, responded to this review, May 1, 2013
Wow! We are so excited to get such great feedback from our guests! I will be sure to share your comments with our team and applaud them for a job well done. We have been told on other occasions that driving those couple of extra miles to our hotel is worth it for the quietness alone, but happy to hear that we came through on service and cleanliness, too. Thanks again for the comments and we look forward to seeing you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Arvada, Colorado
Contributor
16 reviews 16 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed April 25, 2013

I had to hunker down during a snowstorm and was quite pleased with my visit. Sharon who was working at the front desk was very helpful and pleasant as was the rest of the staff. Room was clean and comfortable. The breakfast was good with a nice selection of items. Check online they are offering some good grand opening rates.

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer G, Owner at BEST WESTERN PLUS Frontier Inn, responded to this review, May 1, 2013
Our team was pleased to hear that you felt so at home during your time with us! As stressful as it is to travel in bad weather, it is important to feel relaxed when you stay at our hotel. Thank you for sharing your experience with us and your fellow travelers. Please come back and see us again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Frontier Inn

Address: 8101 Hutchins Drive, Cheyenne, WY 82007 (Formerly Sleep Inn & Suites Cheyenne)
Phone Number:
Location: United States > Wyoming > Cheyenne
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Cheyenne
#3 Family Hotel in Cheyenne
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN PLUS Frontier Inn 2.5*
Official Description (provided by the hotel):
The BEST WESTERN PLUS Frontier Inn is conveniently located off East I-80 at Exit 367. We are the "quietest" hotel in town and we will make sure you are comfortable with our "Frontier Inn hospitality"! We offer fresh baked cookies during the 7:00 p.m. hour! We have a delicious hot breakfast with: fresh hot waffles, sausage and eggs, yogurt, fruit, sweet breads, hot and cold cereals, etc. We have fresh hot coffee 24 hours a day, an indoor heated pool and hot tub, fitness center, guest laundry, free Wi-Fi, business center and meeting room. All rooms have 32-inch flat screen televisions, a microwave, refrigerator, coffee maker, hair dryer, iron and ironing board and safe. ... more   less 
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Also Known As:
Sleep Inn Cheyenne
Cheyenne Sleep Inn

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