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“Very Nice” 5 of 5 stars
Review of BEST WESTERN PLUS Frontier Inn

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BEST WESTERN PLUS Frontier Inn
2.5 of 5 Hotel   |   8101 Hutchins Drive, Cheyenne, WY 82007 (Formerly Sleep Inn & Suites Cheyenne)   |  
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Ranked #1 of 30 hotels in Cheyenne
Sidney, Nebraska
1 review
“Very Nice”
5 of 5 stars Reviewed March 25, 2013

When we arrived my friend and I were greated by the front desk clerk who was very friendly. The place was clean and I had no complaints. We needed a taxi to take us downtown and the front desk called for us. The taxi service was terrible. We were told it would be a 20 minute wait and the front desk clerk called for us again after a half hour. We were told another 20 but that didn't happen. After an hour and a half of waiting and many calls from the front desk clerk, who was more then helpful we finally got our taxi. Moral of the story is the staff bent over backwards to help and I was very impressed with the whole experience at this hotel.

  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer G, Owner at BEST WESTERN PLUS Frontier Inn, responded to this review, March 27, 2013
Thank you so much for your wonderful comments! Taking care of our guests is our #1 priority so I am so happy to hear we provided you with excellent customer service. Please come back and see us again!

Jennifer Gipfert
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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144 people have reviewed this hotel

Traveler rating
    68
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    18
    5
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Rochester, New York, Usa
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 13, 2013

Sharon was the best, friendly, so helpful. If everyone in the area is like her we will be relocating to the area.:)
We use the hot tub and pool...very nice. Breakfast was good and someone kept checking

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer G, Owner at BEST WESTERN PLUS Frontier Inn, responded to this review, March 27, 2013
Thank you for taking the time to review our property! We are so glad that our staff took such good care of you. Hope to see you again in the future!

Jennifer Gipfert
Owner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Frontier Inn

Address: 8101 Hutchins Drive, Cheyenne, WY 82007 (Formerly Sleep Inn & Suites Cheyenne)
Phone Number:
Location: United States > Wyoming > Cheyenne
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Cheyenne
#2 Romantic Hotel in Cheyenne
#2 Family Hotel in Cheyenne
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN PLUS Frontier Inn 2.5*
Official Description (provided by the hotel):
The BEST WESTERN PLUS Frontier Inn is conveniently located off East I-80 at Exit 367. We are the "quietest" hotel in town and we will make sure you are comfortable with our "Frontier Inn hospitality"! We offer fresh baked cookies during the 7:00 p.m. hour! We have a delicious hot breakfast with: fresh hot waffles, sausage and eggs, yogurt, fruit, sweet breads, hot and cold cereals, etc. We have fresh hot coffee 24 hours a day, an indoor heated pool and hot tub, fitness center, guest laundry, free Wi-Fi, business center and meeting room. All rooms have 32-inch flat screen televisions, a microwave, refrigerator, coffee maker, hair dryer, iron and ironing board and safe. ... more   less 
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Also Known As:
Sleep Inn Cheyenne
Cheyenne Sleep Inn

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