Beautiful old historic building. Would bring family back if it wasnt for the bad service. The shuttle never showed up to get me at 1pm, at 2pm I called a taxi to take me to the hotel. Tron the man that said the shuttle would pick me up at 1 argued with me that he did not forget. Gave me one excuse after another why the shuttle was not there. The simple fact is, the shuttle never showed. Next morning went to eat breakfast at the Grill, and the two service people that were there watched me take a seat, then kept on chatting away with each other. Not once did they come by to bring a menu or take a drink order. After sitting there 5 minutes or so I got up and left. Asked the lady at the front desk if there was another place to eat near by. She directed me back to the hotel grill. I informed her that I would like to go somewhere that actually waited on me. Was told at that time in a very tacky voice that it was a serve yourself buffet. Did not want the buffet, wanted to order off the menu. I know they have one because I was reading it on the way down in the elevator, it is taped to the wall.
- Official Description (provided by the hotel):
- As a historic hotel of America, The Plains Hotel has been a cultural landmark and society favorite of Presidents, movie stars and cattle barons for more than 90 years. Right in the heart of downtown and surrounded by Cheyenne's greatest attractions, The Plains Hotel celebrates the rich legacy of the American frontier through colors, texture, and the natural materials of the Wyoming plains. Guests can come and experience the spirit of the west. ... more less
- Reservation Options:
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- Also Known As:
- Historic Plains Hotel
- Historic Plains Cheyenne