We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Modern, clean hotel and very friendly staff” 5 of 5 stars
Review of Fairfield Inn & Suites Cheyenne

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Save
You added Fairfield Inn & Suites Cheyenne to your Saves list
Fairfield Inn & Suites Cheyenne
2.5 of 5 Hotel   |   1415 Stillwater Avenue, Cheyenne, WY 82001   |  
Hotel website
  |  
Hotel deals
  |  
Hotel packages
  |  
Hotel amenities
Special Offer
Free Parking
Ranked #4 of 30 Hotels in Cheyenne
Bristol, United Kingdom
Senior Contributor
41 reviews 41 reviews
28 hotel reviews
Reviews in 29 cities Reviews in 29 cities
21 helpful votes 21 helpful votes
“Modern, clean hotel and very friendly staff”
5 of 5 stars Reviewed September 17, 2013

This hotel is situated near the local airport, however, the rooms are quiet and very new. I'm not sure if this hotel has been re-decorated recently. There are many shops and restaurants nearby, so no need to drive anywhere.
Car parking is free and many spaces available.
Very quick check-in. The room has a microwave oven, fridge, all the necessary amenities, and the most comfortable beds ever!
Breakfast is included in the room rate, and the area is wonderfully serviced by this lovely lady whom I didn't take the name, but was ever so friendly!
One thing that made this hotel special was that I observed the General Manager asking everyone at the breakfast room if everything was ok with their stay. That made me feel a valued guest. I think there are many Marriotts that should learn from this lady! She even helped me with directions to downtown when asked at the desk.
In a nutshell, a hotel I would definitely stay again, should I come back to Cheyenne. Thanks!

Room Tip: I stayed in room 322. I loved my room.
See more room tips
  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

108 reviews from our community

Traveler rating
    37
    51
    11
    6
    3
See reviews for
30
24
9
23
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Whitehouse, Texas
Top Contributor
142 reviews 142 reviews
30 hotel reviews
Reviews in 70 cities Reviews in 70 cities
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed September 10, 2013

If you are visiting Cheyenne, Wy, I recommend this hotel. Even though it is near the airport, it is a very quiet place. It is also conveniently located near restaurants and a shopping mall. The front desk people were nice and welcoming. We appreciate their professionalism.

  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Omaha, Nebraska
Contributor
15 reviews 15 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 3, 2013

The Hotel was clean, rooms were nice, beds comfortable. Hotel staff was very friendly and accomadating! Free breakfast was great, lots of variety and clean area to eat. Only negative thing was the air conditioner, it was loud and a little annoying in the middle of the night when it would kick on.

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheyenne, Wyoming
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed September 3, 2013

Joined rewards program nothing promised is true and certainly no special treatment for members. Stayed in Cheyenne one night and was told that there would be room available for second night if our plans changed. At 8 this morning we were informed hotel booked. Fairfield and Marriott is off our list of places to stay as we travel across the west. We were told the front desk does not know ahead of time of reservations. If that is "true" the policy should be changed

Stayed September 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TMIHospitality, Manager at Fairfield Inn & Suites Cheyenne, responded to this review, September 6, 2013
Dear Gkerkin,
Thank you so much for your review of our hotel and for being a loyal rewards member. I want to apologize for the misunderstanding that occurred between us. When we spoke to you your first evening, we were already booked for the next day but we wanted you to check back in the morning in case there was an opening. Unfortunately, when you checked back in the morning we still did not have any openings. I'm so sorry for the frustration that this miscommunication caused. We hope you give us a chance to make things right and try the Fairfield Inn Cheyenne again next time you find yourself in the area.

Sincerely,
Delinda J.
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
sanfrancisco,ca
Senior Contributor
35 reviews 35 reviews
26 hotel reviews
Reviews in 24 cities Reviews in 24 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed August 12, 2013

nice clean rooms and big rooms.

brand new hotel because of renovation.

Gym size is small but I barely saw anyone using it.!!

very good breakfast. Breakfast ladies (both of them) works very hard to provide everyone customized coffee or request.

I only regret that manager did not help me in late checkout and decrease my stay by one day even though I am platinum member. But she offered me half priced checkout early. I understand her situation. She is really nice employee for fairfield inn. I told them I am not going to stay again.. But I will stay.!!

  • Stayed July 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ogallala, NE
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 8, 2013

Spent the weekend here with several friends. Very nice and clean, staff was very friendly. Excellent breakfast. Forgot a leather jacket in our room, front desk called before we were out of Cheyenne and were able to return and pick jacket up.

  • Stayed October 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sag Harbor, New York
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 5, 2013

Service was great, staff very friendly and outgoing. Pricey for Frontier Days, but that is to be expected. The have a great breakfast which is included with room and an afternoon buffet. Warm cookies by the front desk were a plus. Free computer and printer to use. To use washer and dryer only a dollar each per load and they give you detergent. It was also nice to have shuttle service to and from Frontier Park for only 3 dollars each way pp.

Rooms were clean and neat and free WiFi was a plus.

  • Stayed July 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Fairfield Inn & Suites Cheyenne? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Fairfield Inn & Suites Cheyenne

Address: 1415 Stillwater Avenue, Cheyenne, WY 82001
Location: United States > Wyoming > Cheyenne
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Cheyenne
#5 Business Hotel in Cheyenne
#5 Family Hotel in Cheyenne
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Cheyenne 2.5*
Number of rooms: 62
Reservation Options:
TripAdvisor is proud to partner with Marriott, Expedia, Booking.com, Cheap Tickets, Priceline, Orbitz, TripOnline SA, Travelocity, Hotels.com, Odigeo and Tingo so you can book your Fairfield Inn & Suites Cheyenne reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Fairfield Inn Cheyenne Hotel Cheyenne
Fairfield Cheyenne
Cheyenne Fairfield Inn

Owners: What's your side of the story?

If you own or manage Fairfield Inn & Suites Cheyenne, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.