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“Clean rooms..staff very friendly” 5 of 5 stars
Review of Fairfield Inn & Suites Cheyenne

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Fairfield Inn & Suites Cheyenne
2.5 of 5 Hotel   |   1415 Stillwater Avenue, Cheyenne, WY 82001   |  
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Ranked #6 of 30 hotels in Cheyenne
Gillette, Wyoming
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
18 helpful votes 18 helpful votes
“Clean rooms..staff very friendly”
5 of 5 stars Reviewed November 14, 2012

Staff was very friendly actually seemed happy to have us stay. Rooms were clean and beds comfortable.Nice pool and great selection in the free breakfast room! This hotel is right smack across from the mall,and many strip malls as well also many many restaurants were literally just a walk away! Will stay here again next time we are in Cheyenne.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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95 people have reviewed this hotel

Traveler rating
    29
    46
    11
    6
    3
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Senior Contributor
32 reviews 32 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed November 5, 2012

I stayed here for an overnight, and did not call ahead for a reservation. I paid more because of that, but I got a king size room and the bed was very comfortable. The pool was good, lots of chlorine, but that's better than none, I suppose. The continental breakfast was satisfactory. Overall, the best thing about this hotel is it's proximity to the mall in Cheyenne. Would stay here again but would definitely book in advance to save $$!

  • Stayed December 2011, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 28, 2012

This hotel was very nice, very clean. The staff was very friendly and accomodating. The continental breakfast was great! Plus, it is situated close to everything! 5 minutes off of 25, right off of Dell Range - close to all shopping and lots of restaurants!

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin, Ohio
Top Contributor
71 reviews 71 reviews
12 hotel reviews
Reviews in 34 cities Reviews in 34 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed July 23, 2012

Although our room was quite a bit smaller and less fancy than the one pictured, we had no complaints about this well-managed property, an excellent example of a moderately-priced hotel. This property is [mid-July 2012] in the early stages of a major renovation, but I wouldn't let that discourage you from staying here. It seems to me that it would be easy to relax standards under those circumstances, but that definitely was not the case while we were there. The entire facility was sparkling clean; nothing looked tired or worn.

The level of customer service is exemplary. Front desk and breakfast room staff members seemed genuinely friendly and eager to help. We got a call shortly after checking in to our room to ask if everything was ok and if they could do anything for us; we actually had one small request and they scrambled to fulfill it right away. [And smiled.] In the morning there was a new welcome letter from the manager inquiring about our experience and urging us to contact the front desk or manager with any requests. The general manager, Delinda Johnson, went table by table and greeted guests in the breakfast room. This was amazing. And as we were leaving after check-out, the front desk employee asked if there was anything else she could do for us, including offering bottled water for our trip. My husband and I have done a good bit of traveling, including stays in hotels that cost twice and three times what this one did, and we have never experienced that. Congratulations, Delinda, on hiring good people and setting high standards!

The location is very convenient, too, by the way - don't be uneasy about the "close to airport" location - there was absolutely no problem with noise. It's across the street from a mall, a few steps from a Walgreen's [for those items you inevitably forgot to pack], a few steps from an Applebee's restaurant and a short drive to others. (All chain restaurants, unfortunately, but convenient nonetheless.)

You're close to Frontier Park and the drive downtown is quick and pleasant, as is access to the interstates.

  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Denver, Colorado
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 20, 2012

I would like to extend a heartfelt thank you to the staff at the Fairfield Inn/Cheyenne for a delightful stay on Monday, July 16th, 2012. The entire experience couldn't have been better...from a friendly, yet courteous and professional front desk staff to a squeaky clean and very comfortable room on the 2nd floor-my stay could not have been a better one.

I'd like to thank the manager on duty that afternoon for the upgrade to a "suite" from a standard room...it was just another pleasant surprise and made my stay at the establishment just that much nicer....thank you for everyhing and I will definately be staying with you when working in Cheyenne in the future...GREAT JOB!!!!!

  • Stayed July 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eau Claire, Wisconsin
Top Contributor
87 reviews 87 reviews
46 hotel reviews
Reviews in 51 cities Reviews in 51 cities
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed July 1, 2012

This has been around for a while. Let me start by saying that I have over 1,300 Marriott nights to my credit so I know what I get when staying at a Fairfield. This location is desirable in term of proximity to the active part of Cheyenne. It is a good solid building - has been there a long time and is in need of a physical update.

That update is on it's way. This is THE ONLY thing I could ever say negative about this place and I have stayed here several times. Staff is friendly, motivated and well managed. Sleep quality is great and the breakfast is good. Do NOT let the proximity to the airport bother you, you won't hear it.

Even when the pool is crowded and noisy, the hotel is quiet and comfortable. Wait until they get the refresh for the lobby and the rooms. 5 stars all the way.

Room Tip: Higher floors are better but there really isn't a bad room.
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  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Whitehouse, Texas
Top Contributor
123 reviews 123 reviews
26 hotel reviews
Reviews in 62 cities Reviews in 62 cities
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed June 12, 2012

Even though we had a severe thunderstorm during the night, the hotel was quiet. The staff is effecient and very friendly and helpful.

  • Stayed June 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Fairfield Inn & Suites Cheyenne

Address: 1415 Stillwater Avenue, Cheyenne, WY 82001
Phone Number:
Location: United States > Wyoming > Cheyenne
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Cheyenne
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Cheyenne 2.5*
Reservation Options:
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Also Known As:
Fairfield Inn Cheyenne Hotel Cheyenne
Fairfield Cheyenne
Cheyenne Fairfield Inn

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