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“Great staff. Very attentive, hotel refresh is on it's way.” 4 of 5 stars
Review of Fairfield Inn & Suites Cheyenne

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Fairfield Inn & Suites Cheyenne
2.5 of 5 Hotel   |   1415 Stillwater Avenue, Cheyenne, WY 82001   |  
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Ranked #5 of 30 hotels in Cheyenne
Eau Claire, Wisconsin
Top Contributor
92 reviews 92 reviews
48 hotel reviews
Reviews in 54 cities Reviews in 54 cities
67 helpful votes 67 helpful votes
“Great staff. Very attentive, hotel refresh is on it's way.”
4 of 5 stars Reviewed July 1, 2012

This has been around for a while. Let me start by saying that I have over 1,300 Marriott nights to my credit so I know what I get when staying at a Fairfield. This location is desirable in term of proximity to the active part of Cheyenne. It is a good solid building - has been there a long time and is in need of a physical update.

That update is on it's way. This is THE ONLY thing I could ever say negative about this place and I have stayed here several times. Staff is friendly, motivated and well managed. Sleep quality is great and the breakfast is good. Do NOT let the proximity to the airport bother you, you won't hear it.

Even when the pool is crowded and noisy, the hotel is quiet and comfortable. Wait until they get the refresh for the lobby and the rooms. 5 stars all the way.

Room Tip: Higher floors are better but there really isn't a bad room.
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  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Whitehouse, Texas
Top Contributor
126 reviews 126 reviews
27 hotel reviews
Reviews in 63 cities Reviews in 63 cities
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed June 12, 2012

Even though we had a severe thunderstorm during the night, the hotel was quiet. The staff is effecient and very friendly and helpful.

  • Stayed June 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 23, 2012

Front desk was nice, pool seemed nice, didn't have time to enjoy. We did have a room right next to elevator, I heard off and on through out the night, the bell ring and the cables working. Room was very clean, windows were easy to open to enjoy the fresh air. Breakfast was great, and the workers made sure there was nothing extra needed. I was concerned being that the hotel was close to air base, but either they didn't do much at night, or I didn't hear the planes due to great sound proofing. Great location to resteraunt and shops!

  • Stayed April 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Cheyenne, Wyoming
1 review
5 of 5 stars Reviewed January 27, 2012

I stayed here just a a nights get-away. The staff was very friendly, breakfast was not your usual quick stop, plenty to choose from. The location is great, close to the mall. I would highly recommend this hotel to my friends and family. Keep up the good work.

  • Stayed December 2011, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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GeneralManagerCYSFI, General Manager at Fairfield Inn & Suites Cheyenne, responded to this review, March 7, 2012
Corrie E,
Thank you for your kind comments, they are greatly appreciated. I was pleased to see that you had the opportunity to enjoy my friendly staff. Thank you for highly recommending our hotel and I will share your comments with the entire staff

Sincerely,

Delinda Johnson
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
ABQ
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed December 27, 2011

Ok, so it's a Fairfield Inn in Cheyenne...not a Ritz or anything. The staff was friendly, the rooms were clean, if a little on the older side, and there's a pool. Breakfast is the usual continental fare, but it was stocked, fresh, and just fine. The property is close to some restaurants (Chipotle!) and the air base. If you have an aviation nut or two in the car, you'll have a great time watching the Wyoming Air Natl Gaurd doing touch and go's in their C-130s. But you can't really hear them in the room and they knock it off around 9 PM anyway.

Clean, friendly, no issues. A great place to use Marriott points.

  • Stayed June 2011, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Senior Contributor
43 reviews 43 reviews
33 hotel reviews
Reviews in 35 cities Reviews in 35 cities
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed October 5, 2011

I used the room rate as a barometer for the type of place this is, and let's just say that didn't work out so well. The first room we were sent to smelled of smoke, the second room we were sent to was in the 70s...not the room number...the year of the last update (minus the flat screen tv).

I was surprised this is part of the marriott family. And FYI to the maintenance crew, when you install the shower curtain rod that has the curved feature to keep it off you in the shower, don't install it 4 inches closer to the shower to cancel out the benefit...it is SUPPOSED to hang outside of the tub in the middle...it was a bed. period.

Room Tip: go to springhill suites.
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  • Stayed October 2011, traveled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerCYSFI, General Manager at Fairfield Inn & Suites Cheyenne, responded to this review, May 7, 2012
Thank you for your feedback. I apologize you had a negative experience at our hotel. We value and utilize all our guest feedback to make improvments and create a better stay for our guests. I want to assure you the hotel is aware of the issues and they are being addressed. We are in the early stages of our complete renovation. We hope with our efforts to improve, you will give the Cheyenne Fairfield Inn another try next time you stay in the area
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Bangor, United Kingdom
Top Contributor
68 reviews 68 reviews
40 hotel reviews
Reviews in 52 cities Reviews in 52 cities
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed September 20, 2011

Although we thought the hotel was a little overpriced at $126.49 per night including taxes, our stay here was a pleasant one. The manager on reception was very friendly and helpful and nothing was any trouble. The room was clean and comfortable and the breakfast was good. A great variety of shops and restaurants are nearby and can even be reached in a few minutes on foot.

  • Stayed September 2011, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Fairfield Inn & Suites Cheyenne

Address: 1415 Stillwater Avenue, Cheyenne, WY 82001
Phone Number:
Location: United States > Wyoming > Cheyenne
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Cheyenne
#4 Business Hotel in Cheyenne
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Cheyenne 2.5*
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Also Known As:
Fairfield Inn Cheyenne Hotel Cheyenne
Fairfield Cheyenne
Cheyenne Fairfield Inn

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