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“RIP OFF MESS” 1 of 5 stars
Review of Hitching Post Inn

Hitching Post Inn
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Hitching Post Inn
3.0 of 5 Hotel   |   1600 W Lincolnway, Cheyenne, WY 82001   |  
Hotel amenities
Ranked #22 of 30 Hotels in Cheyenne
Burlington, Vermont
Senior Contributor
27 reviews 27 reviews
26 hotel reviews
Reviews in 19 cities Reviews in 19 cities
23 helpful votes 23 helpful votes
“RIP OFF MESS”
1 of 5 stars Reviewed August 23, 2012

Let's start with arrival: You can't see the functional part of this property from the highway: You see an old sign and a fenced-off building that looks like "out of business." Only a drive around that building reveals another part that is not condemned. "Office" was locked and without a room key you push a buzzer. The lady who answered this went to get the Manager/Owner.

OK: Bedding and general cleanliness, of the room. Otherwise, shabby.
NOT OK: Phone did not work, calling "O" to the "24-hour front desk" recycled again and again and to get the phone turn on I walked down to the office and asked. The connection, which they claim is VOiP was so poor I could not make a call with my calling card. Dim inside he room, many of the outlets do not work.

BIG NOT OK: Booking.com advertises refund if you "find a better rate elsewhere." I did, and Booking.com C/S referred me back to the hotel, which said no, they will not honor since they had paid Booking.com a commission. Advertised refund policy worthless. Suggestion: If you DID use Booking.com, track prices elsewhere and request a refund or just re-book. I could have gotten for $10 less by using Priceline's retail side. The lesson to me: avoid Booking.com, which is a part of Priceline, which should be ashamed of itself.

  • Stayed August 2012, traveled solo
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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52 reviews from our community

Traveler rating
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    9
    6
    13
    18
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Rating summary
  • Location
    2.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Cheyenne, Wyoming
Top Contributor
201 reviews 201 reviews
12 hotel reviews
Reviews in 52 cities Reviews in 52 cities
217 helpful votes 217 helpful votes
1 of 5 stars Reviewed August 8, 2012

The vast majority of this motel burnt down. Just a small section remains. Used to be a highly rated Best Western, but alas ... not more. Not good at all. I was extremely disappointed to have booked one of my favorite hotels to arrive at an empty lot with but a few rooms.

  • Stayed July 2012, traveled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rancho Santa Margarita, California
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed July 29, 2012

Don't be fooled by the pictures. We stayed here during Cheyenne Frontier Days and booked through priceline. The reviews on priceline were mixed and we couldn't find another hotel in town with an available room so we took a chance. BAD MOVE! The main part of the hotel burned down several years ago ( we were told by locals at the rodeo) and the lobby and available rooms occupy what used to be the restaurant and lounge in the back building. So when we first drove by we couldn't believe our eyes. All we saw was a big, abandoned hotel with metal fencing around it. Then we saw the sign pointing to the back of the building and saw the "Lobby" sign lit up. YIKES!! The girl at the front desk was very polite, but we couldn't believe our room: furniture broken, the chairs were tattered, the toilet didn't flush well, the floors and bathroom area dirty, and we were paying close to $200 a night!! (Obviously they were taking advantage of the fact that the rodeo was in town and rooms were scarce). The hotel is located right next to the train tracks and the train passes by quite frequently so we were awakened several times during the night.
We booked two nights but begged priceline to get us out of the second night and refund us, which they did (thank you priceline!!!). All I can say is, don't "hitch yourself to this post".

  • Stayed July 2012, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Littleton, Colorado
Top Contributor
53 reviews 53 reviews
10 hotel reviews
Reviews in 28 cities Reviews in 28 cities
27 helpful votes 27 helpful votes
1 of 5 stars Reviewed July 22, 2012

Whatever you do do not book this place. It is dirty, half codemed, overpriced and run by the rudest people on e face of the earth. You would be better off sleeping in your car.

Room Tip: Stay in any other place in Cheyenne. There is nothing worse.
See more room tips
  • Stayed July 2012, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Monterey, California
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed July 20, 2012

Avoid this place, it's completely run down and dirty, surviving only on outdated (or paid?) reviews and nostalgia. Overpriced for a substandard motel. Lots of other options just up the road. Also, its restaurant burned down and so ignore any reviews that mention food. It is only a motel - a dingy, dirty, depressing and somewhat scary motel. So none of the food-related reviews are relevant. Additionally, it is not affiliated with any national chain - some reviews refer to it as Ramada, some as Best Western, it is neither.

  • Stayed July 2012, traveled with family
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed July 8, 2012

The room was not cleaned, there was a broken toilet in the first room, the second room had spit in the sink, filthy bathroom floor, smelled horrible, filth in the garbage bins, no garbage liners, scum in the tub! This was not hygienic! We quickly got a refund and are staying elsewhere!!!!

  • Stayed July 2012
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manhattan, Kansas
Senior Contributor
43 reviews 43 reviews
16 hotel reviews
Reviews in 27 cities Reviews in 27 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed July 6, 2012

Ok, it looked a bit dodgy when I pulled in but once I got into the lobby and met the hostess and got to my room I was very pleased. The room was large, spotless and homey. I have seen apartments smaller than my room. The beds were comfortable, there was a sitting area , and the bathroom was larger than one in my house. It looked like they have been doing updating in the bathrooms. I found it funny that there was a phone jack in the bathroom. Remember when that was cool?. If they can continue with their up dating, this place can be a great retreat. I would make one suggestion: put trash can in the bathroom so women don't have to walk into room with used female products. The hostess was very pleasant but the poor gal had working very long hours. Regardless of her being tired I still enjoyed her company to talk to. I stayed July 3rd 2012. This was a "don't judge a book by its cover" place. It was well worth the price for Cheyenne.

Stayed July 2012, traveled solo
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hitching Post Inn

Address: 1600 W Lincolnway, Cheyenne, WY 82001
Location: United States > Wyoming > Cheyenne
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
Ranked #22 of 30 Hotels in Cheyenne
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hitching Post Inn 3*
Number of rooms: 70
Official Description (provided by the hotel):
The hotel is conveniently located 2 miles off I-25 on exit 9 (Lincolnway) and is about 2.5 miles from Cheyenne Downtown which offers a wide variety of restaurants and tourist sites. ... more   less 
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