As a Holiday Inn Platinum Rewards member, the first thing I noticed is that when I requested to be upgraded at the desk upon check-in, the desk clerk gave me a weird look and advised that this hotel does not have suites. This may be true, however, on the floor that my room was on, I noticed a suite called the rawhide suite? Hmmm interesting... Anyway, when we entered our room the first thing wenoticed is the water damage on the ceiling (See attached pictures). After that, we started wondering what we got outselves into. So I decided to go look at the pool and "spa". The pool is small, but somewhat warm. The "Spa" does not exist, but they do have a room with a couple treadmills. Then we ate dinner...I think mine was made earlier in the day and re-heated. My wife's was good however. Needless to say, we will not be back to this hotel, I would recommend other stay at the HI Express. They spoil you over there.

tv has very limited programming 6 channels if you dont want to watch sports or news; no ventlation windows dont open no exhaust fan in bathroom good bed &room people were nice restuarant has small menu' high prices" they had london broil on special was very good 12 dollars was reasonable monday night;

The staff here were great and the rooms were well presented. The location is a little out of downtown but just a short drive. The lobby is very impressive. Only thing was the lack of buffet breakfast in the morning because we had to hit the road early and didnt have time to wait for a cooked breakfast but overall i was impressed.

The prices are over the top for what the hotel offers. A single room (ranging from $80-130 a night, depending on discounts) includes a bathroom, bed, couch, TV, dresser, work table, iron, and other small amenities. Yet, for this ridiculous price, you do not get a fridge, microwave, anything! If you do want these items, you have to ask the front desk and then you are charged an additional $10 a day for each appliance. On top of this, the front desk only has a limited number to give out so you might be out of luck. Second, they do not offer a free continental breakfast - if you want breakfast, you have to pay ($6 for a basic meal of eggs, juice, toast; more if you want to eat in the restaurant).

Why on earth a hotel would not offer these basic items?? It would seem standard in all hotels, ESPECIALLY for the price you are paying.

On the plus side, the front desk staff are very polite, cheerful, and will happily meet all your requests. I had no problem with them, they are fantastic.