I don't know what room the previous people rating this hotel stayed in, but my experience was anything but pleasant. We made a reservation some time in advance and when we got there, we were told the computer was down and they didn't know which rooms were clean. There were three employees at the front desk standing around and one of them should have been checking rooms with the housekeepers to get people checked in. We waited 3 hours and were put in a smoking room that smelled thru the door. I went back to the desk and was given a key to another smoking room. The housekeepers at the second room told me it was a smoking room also and wanted to know why they were giving me smoking rooms. On the third try, the desk staff was snippy and said they had no other room and the ionizer should be working. I informed them we would not be staying in a smoking room. Everything in the room we were put in was extremely old. The bed did not even have a mattress cover and the sheets were paper thin. The bath towels were the size of hand towels. I will say the housekeepers were very pleasant and were doing the best job they could with the conditions. The only reason we stayed there was because of a convention we were attending, but it is the last time. We were told the rooms were remodeled and cleaned up. Also the picture shown on this website must be another hotel.
- Official Description (provided by the hotel):
- When traveling to Casper, Wyoming, the choice of where to stay is simple. The choice is the Parkway Plaza Hotel with its newly remodeled rooms, fine dining, and many business and leisure services right at your fingertips. We proudly exceed the competition with our personal service and Wyoming hospitality. Our premier full-service hotel offers exceptional personal service, spacious accommodations, extensive hotel, meetings and in-room amenities. ... more less
- Reservation Options:
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- Also Known As:
- Parkway Plaza Hotel And Convention Centre