My husband and I recently stayed at the Wyndham Glacier Canyon Lodge in Wisconsin Dells from June 1-5, 2009. Overall, we had an incredible experience! We stayed in a 2 bedroom deluxe with our 4 children (ages 8, 6, 5, and 2). The accommodations were amazing with 2 bedrooms/2 bathrooms. In fact, I don’t know how positive our experience would have been had we stayed in a standard hotel room (as we often do). Our 5-year-old son had the flu during the second day of our stay. It was very nice being able to keep him in a separate bedroom from the other kids with no noise/light. The other kids played/watched TV in the living area without disturbing their sick brother.
We arrived late on June 1st (approximately 10:30 p.m.), and I had notified the resort of our late arrival in advance (We had a 7-hour ride from home to the resort). I had also requested a room close to the skywalk as many of the pools are in the “Wilderness” section, which, as stated in several of the reviews, can be quite a hike from Glacier Canyon. I was told they would “make a notation” of our request, but “there are no guarantees.” Sure enough, upon check-in, we were told we would be in the “8000 wing,” which is farthest away from the skywalk. No big deal...I had also heard it is quieter on the 8000 wing as there are not as many little ones running up and down the hallways on their way to the skywalk. FYI-The 7000 and 8000 wings are considered the “newer” section of the resort, and the rooms were amazing! Very new, nicely decorated, fully stocked kitchen---Couldn’t be better! I’m sure the “older” section of the resort is also nice....Just not as new.
Our room was on the 8300 level, which meant the 3rd floor. (The first number in your room indicates the wing, and the second number indicates the level with 1 being ground level and 4 being the highest level). There was a nice balcony w/ 2 adirondack chairs and a table overlooking a small pool (called Glacier Cove, which is not labeled on any of the maps you’ll receive). My kids called it the "Half of a dog bone shaped pool” and the “Mickey Mouse ears” pool. It has zero-entry and a small dinosaur-shaped water slide. The water was very warm, even though the outside temp. was just under 70 degrees. Upon check-in, we were told our room “faced the courtyard.” We were thrilled as some rooms (some of the odd numbers, I’m assuming) face the parking lot. Our room ended in an even number, which faced the “courtyard.”
Until you arrive and experience Glacier Canyon, it is hard to envision its layout. Essentially, Glacier Canyon has several wings (straight stretches) which are connected in an irregular circle-type shape.
From our balcony, in the distance, we could see one of the newer outdoor water parks called Lost World (This is by far one of the BEST outdoor waterparks at the whole facility! It has a lazy river, kiddie area, several pools, hot tub, etc.--The water is super warm, except the Lazy River is a titch cool---This waterpark is perfect for families w/ kids of all ages). They are in the process of building an outdoor go-cart track and mini-golf area in the “courtyard” area as well.
I am SO thankful we visited Glacier Canyon Lodge during the “peak” months as the
outdoor waterparks are open from Mem. Day to Labor Day. Although, be aware that if the weather is not good, the outdoor waterparks may be closed (They were closed the day after we arrived due to a high temp. of 63 and predicted thunderstorms, even though the thunderstorms didn’t happen).
One thing I was a bit bummed about was the fact that the Wild West Indoor Waterpark and Lake Wilderness Waterpark (outdoor) were both closed for refurbishment the entire duration of our stay. No big deal as there are plenty of other waterparks, but I wish we’d have known in advance. I talked to another family in the Klondike Kavern (indoor waterpark), and they were staying at the Wilderness. She said their favorite park was the Wild West, so they were also very disappointed it wasn’t open. She said the staff at the Wilderness told them it was closed due to lower occupancy levels vs. for refurbishment as staff at Glacier Canyon told us. I noticed it was open Friday afternoon/evening (We left Friday morning). You can call ahead of time for park hours/operation, I’m assuming. FYI-All the pools/waterparks are operated by the Wilderness staff, so you might have to call their Guest Services vs. Glacier Canyon’s. The Wild Waterdome was pretty cool....There is a small kiddie area also, but no hot tub in this location. The Klondike Kavern was our favorite indoor waterpark---Lazy river, hot tub hat was partially inside/partially outside, decent-sized kiddie area, etc. It
is located next to the Wild Waterdome.
I was very impressed with how well-staffed the pools/waterparks are w/ lifeguards! They are everywhere, and they were very professional!
DISTANCE/WALK TO WATERPARKS:
I was told the walk from the Glacier Canyon Lobby to the skywalk (which leads to the pools/waterpark areas of the “Wilderness”) is approximately 1/2 mile (A lifeguard at Glacier Cove mentioned this, so I’m not sure if this is accurate or not). The first day of our trip, we walked to and from the Wilderness 3 times. Even w/ a 2-year-old, it did not seem that far of a walk. FYI-If the weather is decent, you can walk out of the lower level (below the lobby) and walk around the “courtyard” outside to Glacier Cove (the small pool I mentioned previously) or to the Lost World Outdoor Waterpark. You can also connect to the skywalk from outside or take the walking bridge over, which is very scenic. There is also an “on-demand” shuttle service you can use. We never needed it being the weather was decent. It was actually nice to walk and get some exercise.
There is a Super Wal-mart approximately 1-2 miles from the resort. I stocked up on groceries there, and we saved a lot as the kitchen was fully stocked to prepare our own meals. In fact, we only ate out once....I thought we might more, but we didn’t even have the urge as we had everything we wanted/needed in our kitchen. The only thing that seemed a bit “awkward” was unloading my trunk-ful of groceries onto a luggage cart to get them to our room. The lady at the concierge desk indicated that’s what people do! :)
PHONE CALLS/SALES PITCHES:
We are Discovery Members (i.e. doing a timeshare trial w/ Wyndham). We anticipated being hounded for a presentation, etc. Sure enough, the day after we arrived, we received a door hanger indicating they “missed us” and to claim either a $50 dinner certificate or 200 arcade tokens, we needed to bring the door hanger up to the 3rd floor sales center. Before I even had time, the phone rang and they talked about the dinner certificate or arcade tokens if we would agree to a 15-minute survey in our room. My husband scheduled it for the day before we would be leaving at 9:30 a.m. The fellow who knocked on our door came bearing “gifts” (fudge, VIP coupon booklet, etc.). He asked us a bunch of questions, and he was done in 14 minutes flat (I was impressed!). We told him we weren’t ready to purchase/commit at this point, and while he seemed “perturbed,” he was cordial. However, when I asked about the $50 dinner certificate, he seemed annoyed, said they didn’t send it, and he’d check into it. He was back w/ a piece of paper (voucher) within 10 minutes. If you don't want to take the time for a sales pitch, just say no and be firm.
Glacier Canyon Lodge made my family’s vacation one of the best ever!!! The facilities are top-notch, and we made many special memories here!!! We did not even leave the premises the entire 5 days (except when I ran to Wal-mart for groceries) and to eat out once the night before we left. There was more than enough to do at the resort, and our main purpose was to swim/use the waterparks. We noticed there is horseback riding close by as well as many fun activities that cater to a variety of preferences. My family had an absolute blast, and even if we decide not to become owners at the end of our trial period, we will definitely return in the future via E-bay.
- Also Known As:
- Glacier Canyon Hotel Wisconsin Dells
- Glacier Canyon Hotel
- Glacier Canyon Wisconsin Dells