We drove in last Sunday and Margaret greeted my Mom (also named Margaret). Margaret showed us 2 rooms and then came to my car window (I did not get out of the car) an introduced herself to me. Never had that happen before! My only complaints is the WIFI that never worked. We got the password but it kept coming up as invalid password. When we told Margaret's husband, he got rather snippy and said "That is the correct password, we have internet here if she wants to use it". (No thanks). The other complaint is no conditioner. "Conditioning" shampoo is NOT conditioning! Other than that, awesome location and great rooms!