This place has terrible service. There never seems to be anyone in the motel office. Call during the day and you get a voicemail. I tried calling for 2 hours and nothing but voicemail. Made the big mistake of booking a room for a weekend. Was charged more than the price I was told over the phone. Also couldn't check in at 10am as "the room wasn't ready" even though they said early checkin is 10am. Came back later from the waterpark to checkin at 7pm to find out the office was already closed (was suppose to be open until 11pm). In the morning while checking out, the girl in the office received a personal phone call and actually talked on her cell phone for about 5 minutes while I waited. Terrible terrible customer service skills. Not worth the headache of saving a few bucks. Just stay at the Wilderness.
- Also Known As:
- Fields Park Hotel Wisconsin Dells