We took a train from Austin, Tx to Chicago, Il ,Rented car androve to see wife parents in wisconsin with our two 18 month olds, no dogs were with us. We went to the Dells for an overnight trip, to go to the waterparks. Found Travel Lodge in book, had decent rate, and booked it. I wish I would of come on this site first to review, anyway, I booked two adjoining rooms for my wife and kids and the Grandparents. Rooms were ok but smelled like musty cigarette smoke and butt. We only slept there one night, did not eat their "continental breakfast", because you can't call stale bagels and gross cereal "continental" unles the continent is cheap, dirty, day old food land. I paid my bill, and that was the last time we were ging to stay there. When I got back home tto Texas the following week, I was balancing my check book and noticed I had been charged $ 30 the next day, tried to call but no answer,after many tries on different days, then callled my bank and disputed charges, that was 2 months ago.got a letter todays saying that the hotel charged my for having dogs in the room, which was a lie, or a huge mistake on their part. I finally got a hold of someone from the hotel and they said that there was dog poop all oover the room.. We had no dog, we are form out of state on one day trip to waterpark town, what did we do, rent a dog and sneak it in and make it crap everywhere??? I nhave been traveling for many years now, staying in different hotel all oover the country and the world for my old job, but never have heard of any hting like it, funny as hell!!! The people who own the palce are total lairs and con artists and I am fileing a claim with the corporate, the BBB, and taking them to small claims court as a matter of priciple. They probably do this all the time and no one cares because the charge is small. IF their was shait all over the whole room don't you think they would charge more for the damage?? They are crooks and they Hotel is nasty, stay anywhere else. And one more thing is you should,if you can for me, when you drive by there on your way to a better hotel, filp them the bird for me, thanks.

One bed was questionable whether it had been previously slept in and was discussed with the manager. The other bed did not have the sheets tucked in and by morning we were sleeping on the mattress! There was not soap, shampoo in the room at the time of an early check in and had to be asked for. When we came back to the room at nine o'clock in the evening there was no TV tuner in the room, When we went to the front desk the desk clerk said, "you must be in room 209 I will have to have someone come and bring a tuner." The tuner had to be retuned and did not work past 20 channels.

My husband and I stayed in the hotel for two nights. We wanted to have a great memory. However, it was a total disaster and nightmare. We were woken up by bed bugs at 4 am in the morning. We went down to the lobby and stayed there to call the number (#312) supposedly connected to the on duty staff member. We kept calling for more than half an hour, nobody showed up. In the end, I needed to knock on a door to find somebody help me to call the manager. Manager Raj Sharma refused to come, saying he lived more than one hour away from the hotel and would not be able to come so early in the morning. He said there was nothing that he can do to help. In the end, we were afraid to bring bed bugs home. So we left all our belonging in the room including the luggage and all the non-essential clothes, which is worth more than five hundred dollars, in the hotel room. We just left with our credit cards and phones, and bought new shoes and clothes in Wal-Mart, then took shower at a Petro travel plaza. DO NOT GO TO THIS PLACE, IF YOU DON’T WANT TO END UP SAME AS US.

Do not waste your time and money on this place! Went for a quick weekend getaway with our dog. Checked in without incident. Upon entering the room, we were slapped in the face with the strongest mildew/musty smell ever!! We figured that since we were in a pet friendly room, maybe the room hadn't been utilized in a while and decided to try to 'air out' the room by just opening the window. But alas, there was no screen on said window. Ok, next attempt to de-stinkify was to use our own cologne/perfume throughout the room - fail. Since it was late, we just decided to deal with it. Upon further inspection of the room, we found a dirty toilet seat, dead bug on the floor in bathroom, 1/4 roll of toilet paper, broken A/C unit, toe nail clippings on the floor between the bed and nightstand, and a former guest's pet hair on the comforters. The area that we were instructed to take our dog out for potty was just as bad. There were about 20 mattresses stacked up next to the shed with a black tarp attempting to cover them, about 15 lost/stolen bicycles with random tires and other parts strewn about, about 20 broken/damaged/torn screens (remember ours was MIA?!!), a 5 gallon bucket full of crushed beer cans, and random garbage littered the entire area. The (back) door that we used to come and go and take our dog out had a broken card reader, so it was left propped open by the employees ( I know this because one prop it open) for random people (and more BUGS) to come in. The only saving of this place is the friendly staff that we dealt with. Everything else was like out of a bad movie!
Will I stay here again? Yeah, NO!!!
Will I suggest others to stay here? Yeah, NO!!
Will this be forwarded to the Better Business Bureau and the Health Department? Yeah, YES!!!