We visited the WOTL the week of Aug 18th. We were impressed with the quick and easy check-in, compared to the lengthy check-ins we've experienced at other waterpark hotels. We stayed in a 2 bedroom condo, which was perfect for our family of 5. I absolutely LOVED the spaciousness! The full kitchen was great! Considering it cost about $60-$70 per meal to eat out, having a kitchen to use saved us a great deal of money. We ate 2/3 meals in the room.
The waterpark on the lake was smaller, but was perfect for our 3 little boys. They especially loved the infinity pool and whirlpool outside. The view of the lake was gorgeous in the 3 season room, so make sure you ask for a room with a lake view. We chose to drive to the other Wilderness waterparks, but there were water taxis available that left about every 15 minutes if we didn't want to drive. There were also shuttle buses available. We thought it was easier to drive so we didn't have to wait around, but it was nice that these options were available. The other waterparks on the campus were great! We spent 5 out of 6 days doing activities and playing at these parks. The lifeguards were very friendly, especially when compared to the rude, bored, life guards we experienced at Noah's Ark. Save yourself some money, and don't even bother going to Noah's Ark.
I also noticed that some of the other reviews gave the front desk staff negative reviews. We had a great experience with them, no problems at all.
Also, these condos are privately owned, and it is posted in the kitchen that they are not cleaned everyday, unless you specifically ask for it. That was ok with us. There was a vacuum cleaner, broom and dust pan.... we could handle it ourselves for a few days. They did come by every morning and take out our trash and replace our towels.
The other thing that I appreciated was the washer and dryer in our room. With 3 boys, things get dirty, this was a great help!
The only negative comment I would make would be about the "information desk". The information desk people are employed by Wyndam Hotels, and will try to sell you a time share located on the property. When you check in, you're given a sheet that tells you to stop at the information desk (which is different than the check-in desk) to pick up your free coupon book. We got lost on the campus (it's that big) and stopped at the information desk at one of the other Wilderness hotels. We asked the gentleman where a specific waterpark was. My entire family was standing there, with our bathing suits on, my 3 year old was crying and just wanted to go swimming. Anyway, the guy pulled out a map, showed us some of the waterparks available, then proceeded to go into his sales pitch about the time shares. We were OBVIOUSLY not good prospects, a family with their bathing suits on, standing in a hotel lobby, lost, with a crying child......but that didn't stop him. As soon as he started with, "Normally, we charge $50 to let you even step foot in one of these, but for today only, I'll give you a $100 preloaded American Express card just to go take a look." I told him we weren't interested. He was rude and arrogant, and asked, "Why aren't you interested?" three times!!!! I finally said, "I'm not interested, just hand me the map and the coupon book, I'm leaving!" So.....steer clear of the "information desk" and just ask the front desk staff if you get lost. The free coupon book isn't worth your time. We never even used it.
So, with the exception of the information desk episode, our stay was amazing. Our boys had a great time, and didn't want to leave. We will definitely be back again!!!!