My overall opinion of this property is that it is impressive. Seems well run, and it is massive. I can't imagine how many people they must employ. They offer great spring-break weekday deals which is what brought us to Wisconsin Dells this time.
We arrived around 11:15 AM on a Monday for our two-night stay. Check-in is at 4:00, but you may begin using the waterpark at 11:00 on the day of your arrival. Fortunately our room was ready so we were able to move-in right away. The staff was friendly and efficient.
Following the advice of other TA reviewers, I asked for and received a room on the top floor. I usually do this anyway because I don't want to risk having stomping upstairs neighbors, but here if you're on the second floor, you will have a constant stream of traffic outside your door during the day because this is the main floor to access all the waterparks. When people are talking in the hallway, you can hear it pretty easily through the door.
The room was okay for what it was. It's not supposed to be The Ritz, and would NOT be good for a romantic getaway for couples. It is very family-friendly though. We booked a Double Queen Suite with a wet-bar. The room was nice and clean. The beds were passable and the couch in the sitting area was somewhat comfortable. We wanted the wet-bar because we packed our own food and figured it would be helpful to have the bar and sink; it was (made shredded beef in a crockpot and plugged it in on the bar. That worked great and was easy to serve on buns). The fridge in the room was pretty good-sized. I easily fit a case of pop, 12-pack of beer, a couple gallon jugs and handful of medium-sized containers without too much trouble.
I'm glad we packed our food because the restaurants were pretty expensive. Margarita's, for example were $9.00! We did enjoy some 2-for-1 drinks during the 2-4 PM happy-hour at Survivor's Bar and Grill by the Wild Waterdome.
We had a room with a door to an adjoining room. We could easily hear it when our neighbors arrived. I don't know about the walls, but the doors were not well soundproofed. I wore earplugs at night. One night I fell asleep without them and was awakened at 1:45 AM by loud talking in the hallway. It was very cold overnight while we were there with lows in the single-digits farenheit. I kept my crock-pot on the balcony overnight to save fridge and cooler space. When I woke in the morning and pulled the thick, heavy curtains back, the sliding patio door (being isolated from the heat in the room) was frozen shut. I called guest services and had a maintenance man there within ten minutes. The patio door was opened within five minutes.
The waterparks here are the real stars of the place. There are three indoor waterparks with differing themes and activities. We enjoyed all three. You will walk A LOT going from park to park, so keep that in mind if that might be a problem for you, but we did not mind at all.
In my opinion, the best ride here is The Hurricane in Klondike Kavern. This may be the most thrilling water-ride I have ever been on. It is a four-person raft ride. The more weight you have on the raft, the more thrilling it will be. After a slowly accelerating journey through a twisting tunnel, you come to a sudden steep drop into something like a sideways funnel. You slide in and then up the opposite wall seemingly about three stories high going a bit PAST vertical! I was not expecting that; what a rush! We had about 450 lbs on our raft. We went on this ride twice; on the second day (a Tuesday), there was a problem with the raft conveyor and it took about 40 minutes to get on the ride.
I would definitely stay here again if the price was right. If your expectations are reasonable, you should be satisfied with your stay.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.