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“Great staff - an Oasis” 4 of 5 stars
Review of Hilton Garden Inn Wisconsin Dells

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Hilton Garden Inn Wisconsin Dells
3.0 of 5 Hotel   |   101 E Hiawatha Dr., Wisconsin Dells, WI 53965   |  
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Ranked #6 of 73 Hotels in Wisconsin Dells
Certificate of Excellence
GreenLeadersSilver level
Miami
Level Contributor
348 reviews
116 hotel reviews
common_n_hotel_reviews_1bd8 145 helpful votes
“Great staff - an Oasis”
4 of 5 stars Reviewed July 15, 2014

This hotel for some reason has a secluded feeling as if it is tucked away from all the hubbub around town, even though it's in the middle of everything. Our room was clean and well maintained with no issues. The front desk staff was friendly and helpful. We watched the semi-finals for the World Cup at the bar with Angie being a great hostess.

As with other HGI, I think the addition of a safe and a make-up mirror in the rooms would be a big plus toward a top quality room.

Stayed July 2014, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frank T, Front Office Manager at Hilton Garden Inn Wisconsin Dells, responded to this review, July 19, 2014
Dear Pucgal,
Thank you for sharing your expierence with us on tripadvisor. We are glad to hear that we were able to accomidate you. Also we really appreciate the input from our guest on how we can better serve you. I will pass on your remarks about the safe and make-up mirror in rooms to upper management. We greatly appreciate you choosing HGI Wisconsin Dells and look forward to you joining us soon.
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615 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (79)
Date | Rating
  • English first
  • French first
  • Polish first
  • Portuguese first
  • Russian first
  • Any
English first
Buffalo, NY
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed July 14, 2014

Stayed one night here for business. Hotel has everything you will need. Room was comfortable and clean. Breakfast was good and reasonable cost-wise. A lot of families stay here during the summer and it does get busy but it wasn't too bad during my stay. This is not the best place you will ever stay but you certainly would have to look hard to find something to complain about. I would stay here again.

  • Stayed June 2014, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marion, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 10, 2014

Had stayed at Hampton Inns before, but not Hilton. Decided to try as it was close to locations we planned to got to, price was good (even for a Holiday weekend) and found many 'Good' online reviews. Is a very nice hotel. Great location as was away somewhat from the hustle and bustle of the Dells. A quiet location and very relaxing. Loved sitting in the outside hot tubs and listening to the 4th of July fireworks (could see some too, if you looked thru the hedges in front of the hotel). Would definitely recommend.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frank T, Director of Operations at Hilton Garden Inn Wisconsin Dells, responded to this review, July 11, 2014
Dear Elva P,

Thank you for choosing the Hilton Garden Inn Wisconsin Dells as your destination hotel for the 4th July holiday weekend. We are more than delighted to see you go out of your way to give us such an amazing feedback. Our entire staff will certainly be happy to know that your stay was enjoyable. Thank you for your continued loyalty to the Hilton family. We look forward to serving you again soon!
Have a wonderful summer!
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michigan
Level Contributor
35 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed July 8, 2014

Let me first start by saying I love their breakfast. It was off the menu and they also had a small buffet of pastries and fruit. It does get full in the morning and there is limited seating. So if you are not there early, you will have to wait for a table.
The young man at front desk was very nice and helpful at time of checkin. The bed was very comfortable, and the room was clean. The location is not right in the center of the dells but its a very short driving distance. I would stay here again.

Stayed August 2013
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frank T, Director of Operations at Hilton Garden Inn Wisconsin Dells, responded to this review, July 11, 2014
Greetings and thank you for taking the time to share your recent stay experience with us on TripAdvisor. We are so very pleased to know our restaurant breakfast, entire staff, location and room cleanliness was up to your satisfaction. Our staff is very passionate in delivering exceptional customer service experience and we are happy to know that all of our effort paid off. With regards to restaurant seating; that has been a bit of a challenge since we can only seat up to 45 people max and when we get more people come down for breakfast at the same time it becomes a little bit of a challenge but it is certainly noted. Thank you again for this great review, We hope to attain excellent scores from you next time. Have a great weekend
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Maple Grove, Minnesota
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 7, 2014

After reviewing all of the other hotels in the area, my wife and I opted for the Hilton Garden Inn for our visit to Wisconsin Dells on the Fourth of July weekend even though it didn't have an indoor waterpark. But, in my opinion, why do you really need one inside your hotel when The Dells has so many attractions to offer during the day? In the evenings, my family enjoyed ordering drinks poolside and chilling out in the outdoor hot tub/patio - no waterslides, no wave pools, just a nice quiet evening after a full day of activities away from the cacophany of screaming kids.

The hotel staff was wonderful, the rooms were clean and comfortable, and most importantly, quiet. We will definitely stay here again when we return to The Dells.

Room Tip: I wish we would have upgraded to a room with balcony.
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  • Stayed July 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canton
Level Contributor
39 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed July 6, 2014

OMG! What a difference a year made. We arrived for our complimentary 2 night stay after experiencing mold around the bathtubs in 3 rooms before getting one without. The new Manager inquired at check-in on what happened the prior year. When we gave our explanation, Ryan Lythjohan; manager, continued to apologize again for our experience and gave us two complimentary breakfasts for both mornings we were to be there (a $40 value). Ryan continued to communicate with us any time he saw us to be sure everything was to our standards. We travel all over the country and can honestly say Ryan met the highest quality we have ever seen in all our travels to be sure we were taken care of. We spent no money on our two night stay and no money on our breakfast each morning, but were treated like royalty the entire time we were there. This is the place to stay in the Dells for quality rooms (we were on the main street side with a balcony and had no noise), comfortable beds (One night I slept almost 12 hours after a long day of fun), a huge buffet breakfast with a cook to make your main coarse and the sweetest hostess to serve you. You have to stay there to understand...tell Ryan, Sheri from Canton, Illinois sent you!

Room Tip: Check your rooms before accepting/taking luggage to your room. We have experienced many issues...cle...
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  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan L, Front Office Supervisor at Hilton Garden Inn Wisconsin Dells, responded to this review, August 2, 2014
Sheri,
It is so great to hear from you again. We are so glad to hear that your stay went well for you. Thank you for giving such a great review on tripadvisor. It is truely important to us to hear feedback from our guests. There is so much to do in Wisconsin Dells, and it sounds like you got to enjoy most of it. We enjoyed your company just as much. From the whole HGI Wisconsin Dells Team, we hope to have you join us again soon. Have an amazing summer and best of luck on your travels.
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Rockton, United States
1 review
3 of 5 stars Reviewed July 6, 2014

We had very poor communication on pricing and we were not happy with the way we interrupted while talking to front desk. Watch your bill or you might find hidden charges. Also, the location of the room was near the air conditioner that kept going off during the night.

  • Stayed July 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Wisconsin Dells

Address: 101 E Hiawatha Dr., Wisconsin Dells, WI 53965
Phone Number:
Location: United States > Wisconsin > Wisconsin Dells
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Wisconsin Dells
#3 Green Hotel in Wisconsin Dells
#5 Romantic Hotel in Wisconsin Dells
#6 Family Hotel in Wisconsin Dells
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Wisconsin Dells 3*
Number of rooms: 128
Official Description (provided by the hotel):
The Hilton Garden Inn Wisconsin Dells hotel is adjacent to the world-famous Del-Bar Restaurant on Wisconsin Dells Parkway, Lake Delton, shopping, entertainment and other Wisconsin attractions nearby. The Hilton Garden Inn Wisconsin Dells hotel has deluxe accommodations, friendly service, and a relaxed atmosphere that awaits our guests. ... more   less 
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Also Known As:
Hilton Garden Inn Wisconsin Dells Hotel Wisconsin Dells
Hilton Wisconsin Dells
Wisconsin Dells Hilton Garden Inn

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