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“Clean, modern hotel” 4 of 5 stars
Review of Hilton Garden Inn Wisconsin Dells

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Hilton Garden Inn Wisconsin Dells
3.0 of 5 Hotel   |   101 E Hiawatha Dr., Wisconsin Dells, WI 53965   |  
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Ranked #7 of 78 Hotels in Wisconsin Dells
Chicago, Illinois
Contributor
17 reviews 17 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
47 helpful votes 47 helpful votes
“Clean, modern hotel”
4 of 5 stars Reviewed August 5, 2013

I do love the Dells and it's kitschy tourist traps sometimes, but I sure enjoyed a hotel that let me get away from that! We stayed here with our preschooler and it was great. Nice location, pretty close to the highway and within walking distance of a couple restaurants. (Sprechers was mediocre food but good beer and kid friendly. Del Bar isn't really a kids place but they were super welcoming and accommodating for our 3 year old, and they're literally next door to the Hilton.) The lobby is attractive and has a neat oversized checkerboard for playing. There's a nice little lobby bar where I enjoyed a glass of wine one night while my husband and son were swimming. There's even a window between the bar and pool where you can order drinks. Nice touch! The pool was clean and nicely laid out. I did wish it was a little larger, but given the layout of the pool room I can see how that would have been tough to accomplish. 3 lovely hot tubs, 2 inside and one out, so there is plenty of space for relaxing. The rooms were very clean and tasteful. Our king suite was spacious, and I really appreciated having the bedroom separated from the sitting area where my son slept. The bed itself was quite firm. I loved it as I like a firm mattress, and even my softer-mattress-loving husband said it was more comfortable than he thought it would be at first. I had asked for a quiet room, and we got one on the 2nd floor (207). The view out the window was terrible as it overlooked a roof with machinery on it, but it was fine for our purposes. The balcony rooms did look awfully lovely though!

If you're not looking for a waterpark hotel, I think the Hilton is a fantastic option. I will look to stay here again next time we find ourselves in the Dells area.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leah H, Front Desk at Hilton Garden Inn Wisconsin Dells, responded to this review, August 15, 2013
Thank you for taking the time to talk about your stay on TripAdvisor. We’re glad to read we could be the hotel to help you escape from all the action around town. We take a lot of pride in being a clean and quite property for all our guests. We do hope you’ll visit us again when your plans bring you to Wisconsin Dells.
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450 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
Date | Rating
  • English first
  • French first
  • Portuguese first
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English first
Des Moines, Iowa
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed August 5, 2013

Our family only stayed 1 night in the Dells and decided to stay at the Hilton Garden- it was a very good choice! Clean, quiet but close enough to walk to other attractions. Rooms were spacious with a fridge and microwave, could use a little updating but Great value for a good nights sleep. Staff was friendly and a complimentary coffee/tea/fruit punch bar in the lobby was a nice addition. Stay here and buy a pass to the attractions- actually cheaper and definitely cleaner and quieter than the larger hotels.

Stayed August 2013, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leah H, Front Desk at Hilton Garden Inn Wisconsin Dells, responded to this review, August 14, 2013
Thank for taking to time to review the Hilton Garden on TripAdvisor. We are glad to read you had a great stay and found all our amenities to your liking. We look forward to having you stay with us again.
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Port Washington, United States
1 review
1 of 5 stars Reviewed August 5, 2013

We experienced a delayed check in both days we stayed at this hotel. Our room was not properly stocked for the amount of guests and even when we requested extra service, it was ignored. Both nights we swam in the pool there were no towels available until very late in the evening. The grounds were not checked for inappropriate things laying around for at least 36 hours. Very unacceptable!

  • Stayed July 2013, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leah H, Front Desk at Hilton Garden Inn Wisconsin Dells, responded to this review, August 14, 2013
Thank you for taking the time to talk about your experience with us. We do apologize for the delayed check-in you received. We have been sold out for over a month straight and this does create some minor delays. In no way is this an excuse but just some understanding to what is going on. We take a lot of pride in keeping a clean and spotless hotel and that's something we work on everyday. We see this review as a chance to get better and improve. If there is anything else you would like to discuss you can contact the hotel directly. Thank you.
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Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 3, 2013

Decebt hotel for a decent price. Close to plenty of attractions. The pool was perfect for my toddlers. The food wasn't great but with a micro and fridge in the room and Walmart close by we were good. I'd definitely stay here again.

  • Stayed August 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leah H, Front Desk at Hilton Garden Inn Wisconsin Dells, responded to this review, August 14, 2013
Thank you for taking the time to review the Hilton Garden on TripAdvisor. We're glad to read our pool worked out just great for your family and you plan on returning. Have a great weekend and look forward to seeing you again.
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Cedar Rapids, Iowa
Top Contributor
51 reviews 51 reviews
9 hotel reviews
Reviews in 16 cities Reviews in 16 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed August 2, 2013

Stayed here for two nights last week. Lovely hotel, really good location on the main road for everything, but off to the side so it was quiet and not rowdy. Clean lobby, lovely pool area with four to tubs...three person each. My son loved the pool. Staff was friendly and answered lots of questions about activities. Received discount pass for tickets which we used for 20percent discount. Room was clean and nice sized. We had a balcony with chairs and that was nice. We did turn our fan on at night or we could hear room next door watching tv late. I thought room was nicely decorated and had a fridge and microwave as well as coffee pot. Halls needed to be vacuumed, but otherwise everything else was very clean. We did not eat breakfast here as it is not included in our room fee, but dining area was nice and looked like lovely breakfast for the cost of 9.95 each. Would recommend to all, great expericence and lovely staff.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leah H, Front Desk at Hilton Garden Inn Wisconsin Dells, responded to this review, August 3, 2013
Thank you very much for taking the time to review us on Trip Advisor. We are pleased to read you had a great experience at our hotel. Please visit us again when your travels bring you to Wisconsin Dells.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Senior Contributor
22 reviews 22 reviews
17 hotel reviews
Reviews in 11 cities Reviews in 11 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed August 1, 2013

We ended up in the dells, unfortunately for a softball tourney. I found this secret place among all the giant hotel/waterpark resorts. IF you like bad service, long lines, overpriced accomdations, don't come to the Hilton Garden Inn.!!!! The Hilton Garden Inn, was very stylish, very clean, outstanding customer service, Thanks Corey.......Rooms are very spacious, restaurant was very accomdating and quick, fitness center was clean, and wifi was included and was at a great speed. Yes I forfeited my kids rights to catching ringworm and other funguses at those "other" waterpark hotels, but, it was great to have this little gem as an option in that city that serves the masses.

Room Tip: ask for the suites if you have more than 2 people as it is very spacious.
See more room tips
  • Stayed July 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leah H, Front Desk at Hilton Garden Inn Wisconsin Dells, responded to this review, August 3, 2013
We are pleased to read you found our “Gem” hotel amongst the others in the area. We take a great deal of pride in being a clean and modern hotel. If your travels bring you back to Wisconsin please stay with us again.
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miami, United States
1 review
4 of 5 stars Reviewed July 30, 2013

WI Dells are full of mediocre to poor hotels so I was happy to stay at this remodeled HGI. Front desk staff is friendly and help with great discounts in the area. Restaurant staff are mostly Eastern Europeans that are trying to provide good customer service and are generally friendly. Try to get rooms away from elevators as guests tend to enter the hotel noisily. Great location - we walked 7 minutes to Noah's Ark water park. Mt Olympus park is 1 mile away.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leah H, Front Desk at Hilton Garden Inn Wisconsin Dells, responded to this review, August 3, 2013
We are glad to read you had a great experience at our hotel. We take great pride in our newly renovated hotel and amazing staff. Please come back and stay with us next time your travels bring you to Wisconsin Dells.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Wisconsin Dells

Address: 101 E Hiawatha Dr., Wisconsin Dells, WI 53965
Phone Number:
Location: United States > Wisconsin > Wisconsin Dells
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Wisconsin Dells
#6 Romantic Hotel in Wisconsin Dells
#6 Family Hotel in Wisconsin Dells
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Wisconsin Dells 3*
Number of rooms: 128
Official Description (provided by the hotel):
The Hilton Garden Inn Wisconsin Dells hotel is adjacent to the world-famous Del-Bar Restaurant on Wisconsin Dells Parkway, Lake Delton, shopping, entertainment and other Wisconsin attractions nearby. The Hilton Garden Inn Wisconsin Dells hotel has deluxe accommodations, friendly service, and a relaxed atmosphere that awaits our guests. ... more   less 
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Also Known As:
Hilton Garden Inn Wisconsin Dells Hotel Wisconsin Dells
Hilton Wisconsin Dells
Wisconsin Dells Hilton Garden Inn

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