Outstanding customer service first starts with the phone call for the reservation. Leah, who is the evening receptionist, is a great ambassador for the Hilton Garden Inn. As I spoke with her on the phone she conveyed warmth, competence, and efficiency. Upon our arrival, she continued with her service level of excellence with her hospitality, anticipating our needs, and going above and beyond. As far as the bricks and mortar of the hotel, it was beautiful in both decor, maintenance, and amenities. The hotel and our room were extremely clean which is a top priority for us! All the staff members were extremely friendly. In the evening, the hotel serves complementary homemade oatmeal blueberry and white chocolate chip cookies. I have just one word - amazing! In the future, each time I visit the Dells, this will definitely be top pick for a hotel!
- Official Description (provided by the hotel):
- The Hilton Garden Inn Wisconsin Dells hotel is adjacent to the world-famous Del-Bar Restaurant on Wisconsin Dells Parkway, Lake Delton, shopping, entertainment and other Wisconsin attractions nearby. The Hilton Garden Inn Wisconsin Dells hotel has deluxe accommodations, friendly service, and a relaxed atmosphere that awaits our guests. ... more less
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- Also Known As:
- Hilton Garden Inn Wisconsin Dells Hotel Wisconsin Dells
- Hilton Wisconsin Dells
- Wisconsin Dells Hilton Garden Inn