My wife and I stayed in this location for the first time during our road trip. It has been a long while since we last visited the Dells area. The check in was quick and easy , the staff has been very helpful pointing out places to eat around the area. I requested for a balcony when I book my reservations online and upon check in we were upgraded at no extra charge. When we entered our room I notice that the latch for the screen door is not catching although the glass sliding door behind it has a build in security feature that will not allow the door to slide open. A technician was shortly dispatched and was able to fix the issue. We feel even safer now that the latch was replaced. We dip into the pool and had a good time relaxing with drinks. the property is in great shape. The lobby was inviting and there was a sense of flow as you enter the property. I highly recommend this location for excellent customer care and the overall cleanliness that will make you feel so much at home.