Front desk people were very helpful, but the room was awful, they put me on the first floor (thoughtful!!) Room 127 but it was right next to the exterior a/c system for the entire hotel. My headboard sounded like it was ready to take-off.....The pillows were below average. Good shower-power. I was very suprised that they were charging $$ for the breakfast, Fairfield Inn essentially has the same spread.....the woman helping me at breakfast was very nice and helpful - she cut us a break on the breakfast as well....As for the room, when I moved the ottoman, there was popcorn on the floor, staff isn't moving furniture when they clean. The orange chair was stained as well.