My husband and I enjoyed a night's stay as a belated 40th birthday get-away present. We intended to simply unwind and relax.
First the positives: Very tastefully themed & decorated, comfy beds, nice layout in room and very friendly/professional front desk staff. We enjoyed a room upgrade upon arrival and loved having a hot tub in our room. The pool was perfect temperature and completely empty...we had it to ourselves! We also loved the beverages (tea, coffee, and water) in the lobby as well as warm cookies in the evening.
A few negatives: Maintenance knocked on our door within 30 minutes of us checking in to change the clock time...told him to come back later! Housekeeping also knocked the next day even though we had requested and confirmed a late checkout. (Leave us alone :-/ please) I also noticed a few minor/missed cleanliness issues: 2 lime rinds on pool deck, stuff settled on bottom of pool corners,etc.
*These issues aside, we loved the atmosphere and staff and would consider coming to the Hilton Garden during a summer visit to the Dells.