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Hilton Garden Inn Wisconsin Dells: Traveler Reviews

3.0 of 5
101 E Hiawatha Dr., Wisconsin Dells, WI 53965
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Hilton Garden Inn Wisconsin Dells
Ranked #16 of 76 hotels in Wisconsin Dells
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204 reviews from our community

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Traveler rating
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    69
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Date Rating
LaCrosse
1 review
1 helpful vote 1 helpful vote
“Room too hot and bed too hard”
2 of 5 stars Reviewed February 20, 2013

The place seemed to be very nice but our room was extremly hot and we could not get it to cool off at all. Our bed was also very hard. Had a terriable nights sleep, in fact we didn't sleep at all with the combination of the hot room and the hard bed.

Room Tip: I think our room was located over the pool area which made it hard to control the temperature. I wou...
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  • Stayed February 2013, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
Ask Annetra M about Hilton Garden Inn Wisconsin Dells
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leah H, Front Desk Supervisor at Hilton Garden Inn Wisconsin Dells, responded to this review
February 25, 2013
Dear Annetra,

I want to first apologize for any problems that you may have encountered at our hotel. We are concerned with the overall feedback that you have provided us about your stay. We stand by our Hilton Garden Inn “Promise” to ensure every guest leaves wanting to come back. As of February 18th we have installed BRAND NEW SERTA queen beds. We have been getting EXCELLENT reviews from guests on these new beds. I encourage you to contact me personally to discuss this with me in more detail; I can assure your next visit here will not be a disappointment. Look forward to hearing from you.
Leah Hauck, Front Desk Supervisor
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Chicago, Illinois
Senior Contributor
39 reviews 39 reviews
16 hotel reviews
Reviews in 15 cities Reviews in 15 cities
55 helpful votes 55 helpful votes
“Great stay”
4 of 5 stars Reviewed February 19, 2013

I lost all my pictures. :(
Anyway it was a great room. Our group had 2 rooms, one with two double or queens. Great furnishings, amazing beds, perfect linens. The second room had a King w/jacuzzi tub. Great all around. Lots of room. Nice staff. Used the breakfast made-to-order in the morning. Yummy food, fast, convenient. Loved the furnishings. Didn't use the pool or hot tub, saw it being used though, looked fun. Checked out the game room and the fitness room. Didn't use them but they looked well kept and nice. Would def. recommend.

  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
See 2 more reviews by julezmc for Wisconsin Dells
Ask julezmc about Hilton Garden Inn Wisconsin Dells
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leah H, Front Desk Supervisor at Hilton Garden Inn Wisconsin Dells, responded to this review
February 21, 2013
Thank you for staying at the Hilton Garden Inn in Wisconsin Dells. I'm glad to hear you enjoyed your stay with us. We just renovated our hotel this past summer so everything in our hotel is recently new. Glad you liked our breakfast and our staff was friendly and nice. Please recommend us and hope to have you visit again.
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Waukesha, Wisconsin
Senior Contributor
31 reviews 31 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
10 helpful votes 10 helpful votes
“A step up in the Dells”
4 of 5 stars Reviewed February 18, 2013

Booked based on the Hilton Sale early in the year. It was a step up from most Dells properties. Great Lobby nice little bar that was rockin and the bar tender was excellent. Only a few hotels in the Dells where you can enjoy a drink in the lobby. Unfortunately, the prices and upscale attempt does not influence the 'cooler' crowd. Lobby was dominated by a large group with several coolers that dominated the main table with a buffett of chips and dips. A little tension between the 'paying' bar customers and the lobby 'cooler' crowd. Overall room was average a little worn pillow top mattress...not the full Hilton experience but a step up from my past Dells experiences. I did not get to use the pool or the hot tub. Loved the proximity to Sprechers and Del Bar. Had a drink at one, and diner at the other. Hilton Silver Member did not breakfast coupon (not sure if Gold or up does) Wi Fi was free for all ( I think).

Room Tip: Not sure the Suite policy (Silver did not get upgraded) but I assume this property does have some ni...
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  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 3 more reviews by Eric L for Wisconsin Dells
Ask Eric L about Hilton Garden Inn Wisconsin Dells
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Leah H, Front Desk Supervisor at Hilton Garden Inn Wisconsin Dells, responded to this review
February 23, 2013
Thanks for noticing our GREAT lobby, it is completely brand NEW!! We are one of the ninety locations to participate in Hilton's project GROW that's out of 513 Hilton Garden locations! Thank you for your kind words about our staff. With our location being in Wisconsin Dells we do cater to all groups; sports groups, business, leisure etc. I'm sorry to hear you did not receive the full Hilton experience with your room; we just got brand new Serta mattresses February 18th. So please come back and try them out!! To earn breakfast you need to be a Gold or Diamond member and that way you have to option to choose between breakfast and points, your just one tier away!! Wi Fi is free for all guest members. Please come back and see us again!
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Green Bay, Wisconsin
Contributor
15 reviews 15 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Birthday Overnight Trip”
4 of 5 stars Reviewed February 18, 2013

I booked a King Room for my husbands birthday. We came into town on Friday night for a show at the Crystal Grand. The hotel is very nice and pretty modern. Our hotel room was clean and well kept. We only stayed one night so we didn't use any amenities the hotel offered. The only thing I didn't like is that it had a restaurant for breakfast, ($10). We decided to go out for breakfast instead.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 2 more reviews by heart_explore1 for Wisconsin Dells
Ask heart_explore1 about Hilton Garden Inn Wisconsin Dells
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leah H, Front Desk Supervisor at Hilton Garden Inn Wisconsin Dells, responded to this review
February 21, 2013
Thank you for staying at the Hilton Garden Inn in Wisconsin Dells. I’m glad to hear you had a nice time at our hotel and you found everything to your liking. We do have to charge for the breakfast due to the costs of the hot breakfast items and the constant inflation of food. Next time you’re here give it a try I know you will find it to your liking.
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Winona, Minnesota
1 review
“Nice room!”
4 of 5 stars Reviewed February 17, 2013

We stayed just one night for an impromptu valentines weekend trip. Got a king bed suite package, which included a $75 dinner gift certificate to the Del Bar restaurant next door. Very reasonable price! The bed was so comfy and the suite nice and roomy. A full Chef's breakfast was available, though not included in the room rate. Kind of speedy ($10) so we opted to hit Denny's on the way out of town.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Kellbelle76 about Hilton Garden Inn Wisconsin Dells
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leah H, Front Desk Supervisor at Hilton Garden Inn Wisconsin Dells, responded to this review
February 23, 2013
So delighted your impromptu Valentines trip was a success from the room to the food!! Next time you stay with us I invite you to give our breakfast a try, it's all made to order using the freshest ingredients. There is a delicious range of both hot and cold breakfast item. A sure way to conclude your Hilton Stay!!
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Additional Information about Hilton Garden Inn Wisconsin Dells

Also Known As:
Hilton Garden Inn Wisconsin Dells Hotel
Hilton Garden Inn Wisconsin Dells Hotel Wisconsin Dells
Hilton Wisconsin Dells
Wisconsin Dells Hilton
Wisconsin Dells Hilton Garden Inn
Address: 101 E Hiawatha Dr., Wisconsin Dells, WI 53965
Phone Number:
Region: United States > Wisconsin > Wisconsin Dells
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotels in Wisconsin Dells
#19 Family Hotels in Wisconsin Dells
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The Hilton Garden Inn Wisconsin Dells hotel is adjacent to the world-famous Del-Bar Restaurant on Wisconsin Dells Parkway, Lake Delton, shopping, entertainment and other Wisconsin attractions nearby. The Hilton Garden Inn Wisconsin Dells hotel has deluxe accommodations, friendly service, and a relaxed atmosphere that awaits our guests. ... more   less 
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