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Hilton Garden Inn Wisconsin Dells: Traveler Reviews

3.0 of 5
101 E Hiawatha Dr., Wisconsin Dells, WI 53965
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Hilton Garden Inn Wisconsin Dells
Ranked #16 of 76 hotels in Wisconsin Dells
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203 reviews from our community

    Trip type
Traveler rating
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    69
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    17
Date Rating
Circle Pines, Minnesota, United States
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
“Great choice in the Dells”
5 of 5 stars Reviewed January 25, 2013

I have stayed here twice in the last three months and will go back every time I have business in the area. It's clean, quiet and full of helpful staff. Breakfast is very good and worth the $10 but if you are in a hurry, there is also a kiosk with granola bar-type items, snacks and drinks. Fitness center is clean and bright. I've never had a chance to use the pool here but it looks nice. The lobby is cute with fun colors and a lovely bar. Rooms have a fridge and microwave which is really nice. Nice work station in the room with easy wi-fi access.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask HilaryFox12 about Hilton Garden Inn Wisconsin Dells
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leah H, Front Desk at Hilton Garden Inn Wisconsin Dells, responded to this review
February 12, 2013
Thank you very much for your stay, we enjoyed having you. Come see us again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Menomonie, Wisconsin
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
“Good customer service in a nice facility - a good value!”
4 of 5 stars Reviewed January 17, 2013

A relaxing lobby - a modern waterfall installation, comfortable chairs, plentiful coffee, hot chocolate, and even spiced cider available all day. Spacious room with a fireplace and a cozy chair (two cozy chairs would have been even better). The bed was a little soft, but acceptable. In the pool area, there were two hot tubs. The exercise room was adequate size and had decent equipment, but had one of everything when there was room enough for two (and occasionally guests enough that two would have been nice). A good range of restaurants within walking distance, from family to pub to sophisticated (try House of Embers, especially their desserts!). From the cleaning staff to the hostess in the breakfast area, the employees were friendly (almost chipper). Even with a snafu with our reservation (which was fixed when we checked in), this hotel was a good value. We're already talking about coming back next year.

Room Tip: We loved having a fireplace in the room!
See more room tips
  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Vivianne G about Hilton Garden Inn Wisconsin Dells
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kimberlee D, Guest Services Manager at Hilton Garden Inn Wisconsin Dells, responded to this review
January 19, 2013
Dear Vivianne G -
We are glad to hear that you enjoyed your stay with us at the Hilton Garden Inn. The House of Embers deserts are superb. On your next visit you should definitely try the Del Bar, and if you show your room key you will receive 10% of your bill. Thanks again for taking the time to review us on Trip Advisor, and we look forward to your next visit.

Sincerely,
Kimberlee Duran
Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“Great Stay”
5 of 5 stars Reviewed January 11, 2013

We stayed in the Wisconsin Dells Garden Inn last night in their fireplace deluxe room. It was really nice and clean. The staff was nice and helpful. The fireplace room got really hot when the fireplace was on so it's perfect in the winter time. It is a quiet hotel is your looking for something quieter with no kids running around the halls. It's a great place near all the resorts but don't have to deal with the chaos from the kids. With the Hilton name you know what you are getting.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask patricia200820 about Hilton Garden Inn Wisconsin Dells
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kimberlee D, Guest Services Manager at Hilton Garden Inn Wisconsin Dells, responded to this review
January 13, 2013
Hello Patricia200820 - The Deluxe rooms are my favorite. Did you know we also have whirlpool rooms with fireplaces? I am so glad to hear you enjoyed your stay with us. Thank you for your time to fill out a awesome TripAdvisor review!

Kimberlee Duran
Guest Service Manager
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Appleton, Wisconsin
1 review
“Accomidating staff and very clean!”
5 of 5 stars Reviewed January 10, 2013

We stayed with our volleyball team over a weekend. The Packers had a play-off game and the hotel staff let us set up our own buffet and occupy the lobby by the TV. We had a BLAST and the staff were so willing to provide us with any necessities we needed. Excellent hospitality!!!

  • Stayed January 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask millercm66 about Hilton Garden Inn Wisconsin Dells
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kimberlee D, Guest Service Manager at Hilton Garden Inn Wisconsin Dells, responded to this review
January 11, 2013
Dear Millercm66 - It was a pleasure to have your group stay with us. I need to personally thank you for the plate of food, it was so good, and to whoever made the angel food candy, please let them know it was awesome. I am glad you enjoyed your stay and we look forward to your next visit with us!

Sincerely
Kimberlee Duran
Guest Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
5 helpful votes 5 helpful votes
“Saved us from what would have been a weekend nightmare!”
5 of 5 stars Reviewed January 6, 2013 via mobile

We booked a weekend family stay at an over-advertised Dells resort; which we quickly checked out of and headed to find an organized, clean, well lit, friendly and safe environment. As we turned out of the parking lot in search of a new place to stay we were greeted by the lights from the Hilton garden inn . Kim and her team were welcoming! Within minutes from walking into the lobby we were shown two rooms from which to choose from and quickly checked in. Our weekend stay was EXACTLY what a mini family weekend away should be.

The breakfast was delicious, all staff members from check-in to check-out were friendly, polite, knowledgable and really know how to make guests feel welcomed and make it easy to feel comfortable and relaxed during your stay.

The rooms, accommodations, environment, and overall facility were accurate if not nicer to the pictures on the website. We had so much fun staying at the Hilton Garden Inn and are glad the Hilton is still around; and the over-advertised, gross and dirty pool-less water/amusement park themed resort folks should stay a weekend at the Hilton to appreciate and learn from individuals who understand what hospitality is and what it should look like.

Thank you Kim and everyone else we had the pleasure of meeting during our stay. Keep up the great work!

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Famstaycation about Hilton Garden Inn Wisconsin Dells
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kimberlee D, Guest Services Manager at Hilton Garden Inn Wisconsin Dells, responded to this review
January 9, 2013
Dear Famstaycation ~ We are always glad to help make a wonderful family experience. Our staff here at HGI works very hard, to keep our guests satisfied. We look forward to your next stay with us at HGI, and appreciate the exceptional review on Trip Advisor.

Kimberlee
Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
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Additional Information about Hilton Garden Inn Wisconsin Dells

Also Known As:
Hilton Garden Inn Wisconsin Dells Hotel
Hilton Garden Inn Wisconsin Dells Hotel Wisconsin Dells
Hilton Wisconsin Dells
Wisconsin Dells Hilton
Wisconsin Dells Hilton Garden Inn
Address: 101 E Hiawatha Dr., Wisconsin Dells, WI 53965
Phone Number:
Region: United States > Wisconsin > Wisconsin Dells
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotels in Wisconsin Dells
#19 Family Hotels in Wisconsin Dells
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The Hilton Garden Inn Wisconsin Dells hotel is adjacent to the world-famous Del-Bar Restaurant on Wisconsin Dells Parkway, Lake Delton, shopping, entertainment and other Wisconsin attractions nearby. The Hilton Garden Inn Wisconsin Dells hotel has deluxe accommodations, friendly service, and a relaxed atmosphere that awaits our guests. ... more   less 
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