We booked a weekend family stay at an over-advertised Dells resort; which we quickly checked out of and headed to find an organized, clean, well lit, friendly and safe environment. As we turned out of the parking lot in search of a new place to stay we were greeted by the lights from the Hilton garden inn . Kim and her team were welcoming! Within minutes from walking into the lobby we were shown two rooms from which to choose from and quickly checked in. Our weekend stay was EXACTLY what a mini family weekend away should be.
The breakfast was delicious, all staff members from check-in to check-out were friendly, polite, knowledgable and really know how to make guests feel welcomed and make it easy to feel comfortable and relaxed during your stay.
The rooms, accommodations, environment, and overall facility were accurate if not nicer to the pictures on the website. We had so much fun staying at the Hilton Garden Inn and are glad the Hilton is still around; and the over-advertised, gross and dirty pool-less water/amusement park themed resort folks should stay a weekend at the Hilton to appreciate and learn from individuals who understand what hospitality is and what it should look like.
Thank you Kim and everyone else we had the pleasure of meeting during our stay. Keep up the great work!