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“Good, but not great” 4 of 5 stars
Review of Hilton Garden Inn Wisconsin Dells

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Hilton Garden Inn Wisconsin Dells
3.0 of 5 Hotel   |   101 E Hiawatha Dr., Wisconsin Dells, WI 53965   |  
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Ranked #7 of 77 hotels in Wisconsin Dells
Chicago
Top Contributor
50 reviews 50 reviews
21 hotel reviews
Reviews in 28 cities Reviews in 28 cities
15 helpful votes 15 helpful votes
“Good, but not great”
4 of 5 stars Reviewed October 20, 2012

in October, one does not go to Wisconsin Dells to enjoy the outdoor water parks. This particular weekend would be unseasonably chilly, so we held no illusions. We would be there to decompress, breathe the fresh air, and just take life one minute at a time. We had read all kinds of things about this hotel, not all of them good. But based on a stay several years ago, we decided to take a chance.

The good: (1) From the parking lot on in, the place was squeaky-clean. (2) The staff was courteous and friendly. (3) The bed and pillows were comfortable. (4) We felt safe. (5) The bathroom was adequately stocked. (6) The plumbing worked well (not all hotels can make this important claim).

The not-so-good: (1) While the A/C worked fine during the warm afternoon, the evening turned cool, and we had to turn on the heat. It made a disturbing noise whenever it ran, as if something was caught in a fan blade. It interfered with our sleep. There's a reasonable chance that it hadn't been used since springtime, but one would expect that these things are checked. (2) On the second morning, the breakfast area was busier than on the first. Not crowded, just busier. Yet, the wait staff seemed overwhelmed and in disarray. Service was painfully slow, albeit with a smile.

We're big Hilton Garden Inn fans. We'd go there again, but we wouldn't settle for the noisy room, and we might opt for breakfast somewhere off the premises.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Any
English first
Northern Chicago suburbs, IL
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed October 15, 2012

We've stayed here a couple of times before and once again had a great time. They've redecorated since we were last here in the spring and it looks great. The lobby is very welcoming, and the front desk staff are outstanding. We had a corner room with a balcony, which would have been even better if we hadn't had rain all weekend long. The rooms were spotless and well lighted. We loved that the bedside lamps had outlets in the base to be able to charge our phones and also keep them next to us. We learned from the Kim at the front desk that there was a shuttle to the casino. She called and five minutes later, we were picked up by the casino shuttle bus. Couldn't have been easier! It was nice to leave the driving to someone else.

We had a problem with a slow running drain in the tub/shower which we mentioned at the front desk on our way out for the day. When we returned, said problem was history! Needless to say, whenever we come to the Dells, this has been and will continue to be the place to stay.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Berlin, Wisconsin
Senior Contributor
31 reviews 31 reviews
7 hotel reviews
Reviews in 15 cities Reviews in 15 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed October 8, 2012

My wife and I stayed @ the Hilton on Friday, Sept. 28th, this was our 2nd or 3rd stay here. We spend one night here before going to a rented house on a lake. Reason we stay here is because an excellent restaurant is right in front. (Jimmy's Del-Bar)
The hotel is very clean and staffed well. Each room has a fidge and microwave, which is nice for left overs. Good sized TV. Plenty to see walking around. We had breakfast @ the hotel, just omeletts, but they were good with american fries.
The hotel has a nice pool area with several hot tubs, area was very clean, not a lot of kids as most are @ area water parks. Hotel was pretty full, but here again mainly adults, couples.
We will stay here again next time we are in town.

Room Tip: All rooms are very quite, without much road noise, rooms on one side are closer to the restaurant wh...
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  • Stayed September 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waynesboro, Pennsylvania, United States
Contributor
18 reviews 18 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 7, 2012

We were very pleasantly surprised at this hotel in the Dells. Front desk staff was great and extremely helpful. The rooms were large, comfortable and very clean. The bathroom was nice and bright...my husband always appreciates a,nicely lit bathroom. The hotel is in a good location, many attractions and restaurants within walking distance. Plenty of parking and it looked as though the hotel had been recently redone.....and very nicely.

Room Tip: We had a corner king room with a great balcony on the third floor.....nice and quiet.
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  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waukesha, Wisconsin
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
Reviews in 13 cities Reviews in 13 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 4, 2012

What a wonderful hotel. From the moment you enter the lobby which is colorfully decorated and open, to our spacious room with a super comfy mattress, it was a great stay. Staff was friendly and helpful with tips and recommendations for things to do and places to eat. The room was very quiet which lends to a peaceful sleep. All hotel areas were very clean and well maintained. The hotel bar and friendly bartender helped cap off a perfect night !! Walking distance to the Del-Bar and Sprecher’s Restaurant & Pub (actually 1/4 of a block)

Room Tip: Our room had a microwave, mini fridge, newer large flatscreen tv (which I think are standard) and pl...
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  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 2, 2012

I stayed on the second floor. Very pleasant staff, lovely decor in the lobby and rooms. My room was spacious, very clean, and the sizable bathroom is well stocked and the towels are fluffy. We ate in their well-appointed breakfast area, and the french toast, eggs and sausage we ordered were delivered quickly, freshly made, and delicious.
My only complaint is the internet speed -- atrocious. It was difficult to get work done here. It was faster to work on my 3G smartphone. I shouldn't really complain about that though; who wants to do work here, anyway?
[URL=http://www.speedtest.net][IMG]http://www.speedtest.net/result/2216804833.png[/IMG][/URL]

Room Tip: A coworker with me on this trip bragged about the hot tub and fireplace in his room (he's on the...
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  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
midwest
Contributor
15 reviews 15 reviews
3 hotel reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 25, 2012

We were at a family wedding in the Wisconsin dells this last week end. A staff member"Kim" was just great the entire stay. Our room was wonderful, every thing we needed and very clean. The breakfast and service at breakfast was very good. It was a great location for doing things in the Dells.

Room Tip: We had a room in back and was quite but handy to the back door
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  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hilton Garden Inn Wisconsin Dells

Address: 101 E Hiawatha Dr., Wisconsin Dells, WI 53965
Phone Number:
Location: United States > Wisconsin > Wisconsin Dells
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Wisconsin Dells
#5 Romantic Hotel in Wisconsin Dells
#7 Family Hotel in Wisconsin Dells
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Wisconsin Dells 3*
Official Description (provided by the hotel):
The Hilton Garden Inn Wisconsin Dells hotel is adjacent to the world-famous Del-Bar Restaurant on Wisconsin Dells Parkway, Lake Delton, shopping, entertainment and other Wisconsin attractions nearby. The Hilton Garden Inn Wisconsin Dells hotel has deluxe accommodations, friendly service, and a relaxed atmosphere that awaits our guests. ... more   less 
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Also Known As:
Hilton Garden Inn Wisconsin Dells Hotel Wisconsin Dells
Hilton Wisconsin Dells
Wisconsin Dells Hilton Garden Inn

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