We've stayed here a couple of times before and once again had a great time. They've redecorated since we were last here in the spring and it looks great. The lobby is very welcoming, and the front desk staff are outstanding. We had a corner room with a balcony, which would have been even better if we hadn't had rain all weekend long. The rooms were spotless and well lighted. We loved that the bedside lamps had outlets in the base to be able to charge our phones and also keep them next to us. We learned from the Kim at the front desk that there was a shuttle to the casino. She called and five minutes later, we were picked up by the casino shuttle bus. Couldn't have been easier! It was nice to leave the driving to someone else.
We had a problem with a slow running drain in the tub/shower which we mentioned at the front desk on our way out for the day. When we returned, said problem was history! Needless to say, whenever we come to the Dells, this has been and will continue to be the place to stay.