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“Clean rooms, great location, poor service” 3 of 5 stars
Review of Top Hat Motel

Top Hat Motel
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Top Hat Motel
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812 River Road, Wisconsin Dells, WI 53965   |  
Hotel amenities
Ranked #12 of 17 Wisconsin Dells B&B and Inns
Stevens Point, Wisconsin
1 review
3 helpful votes 3 helpful votes
“Clean rooms, great location, poor service”
3 of 5 stars Reviewed March 4, 2013

The outside of the building looks a little shady, but the rooms are actually kept up well and very clean. The location is great, right in the downtown area and the rates are very reasonable. The staff was not very welcoming or friendly. Maybe it was just the day or the lady was in a bad mood, but she made me uncomfortable and was very rude. Also out of the 3 rooms my friends and I had, there was no hot water for a shower. After talking with her, she told us basically we were out of luck because it was probably just because other people were showering. Although, after my friend complained and talked to the manager, one of the rooms was refunded. Would I stay there again? If there was no where else available!!!

  • Stayed March 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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8 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Any
English first
Illinois
Top Contributor
70 reviews 70 reviews
15 hotel reviews
Reviews in 29 cities Reviews in 29 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed September 23, 2012

I am part of a group that comes up to the Wisconsin Dells area twice a year. The owners always go out of their way to make sure we have everything we need. Even in prime season they charge us out of season rates (probably because we fill the whole place with our group). We actually call them mama and papa. Granted the building is older but the service is great. Close to everything in downtown Wisconsin Dells. At night time it is a quick stumble home after all night at the bars.

Room Tip: I always like staying on the second floor
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  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Top Hat Motel

Address: 812 River Road, Wisconsin Dells, WI 53965
Location: United States > Wisconsin > Wisconsin Dells
Amenities:
Hotel Style:
Ranked #12 of 17 B&Bs / Inns in Wisconsin Dells
Number of rooms: 11

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