Booked because of Tripadvisor reviews. Booked direct with office. Requested 2nd floor deluxe with vaulted ceilings like the website showed. When we got there, got a 1st floor room, because the previous guests that were in the deluxe we were booked for broke the fireplace!! The room was very nice and rustic. Nicely appointed and cozy. Nice Jacuzzi tub. Small TV over the fireplace, not the 42" the website said every deluxe had. As for the fireplace, it only worked two of our 3 nights. The lady from the office came and got it running once, but only for one cycle of the timer. Just a small bump in the road. The staff was very friendly, helpful with restaurant and attraction tips. Would not hesitate to go back again.