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“beautiful hotel” 5 of 5 stars
Review of Alakai Hotel and Suites

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Alakai Hotel and Suites
1030 Wisconsin Dells Pkwy., Wisconsin Dells, WI 53965   |  
Hotel amenities
Ranked #29 of 72 Hotels in Wisconsin Dells
White Bear Lake, Minnesota
Senior Contributor
28 reviews 28 reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
“beautiful hotel”
5 of 5 stars Reviewed June 10, 2014

Spent the weekend with my daughter and granddaughter. Perfect hotel. Every where we went in the hotel it was very clean. Outside was beautiful with all the flowers in the planters. The indoor water park is perfect for small children. The management was so accomodating to every request we had, even looking for coupons for us. Rooms are set far back fro the road so the rooms are very quiet. Hotel is close to most of the attractions. We're going back in August.

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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138 reviews from our community

Traveler rating
    71
    30
    9
    9
    19
See reviews for
86
19
1
Business
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Any
English first
Milwaukee, Wisconsin
Top Contributor
54 reviews 54 reviews
17 hotel reviews
Reviews in 23 cities Reviews in 23 cities
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed May 26, 2014

My family (3 year old and 1 year old) spent a few nights at this waterpark. We did spend the extra money on the suite which included a separate bedroom, couch, TV, refrigerator, and microwave. We spent the majority of our time in the indoor waterpark since the outdoor was still not open. For our kids, it was the perfect size offering 2 water slides. There was a large adult pool that was nice and warm.

I indicate bare essential because there was no continental breakfast included and the wifi internet only worked in the lobby and didn't reach our room very well (spotty at best). the checkout time was 10:30 a.m. I asked for a later checkout so that our kids could enjoy the waterpark a bit more. We were denied the late checkout.

The location was awesome and had everything within walking distance (multiple quality restaurants, starbucks, fast food, mall..etc

  • Stayed May 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheboygan Falls, Wisconsin
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 8, 2014

We come to the Dells several times a year and ALWAYS stay here. The rooms are extremely clean, front desk very friendly, pool is large and always clean, free coffee in the morning. If you are looking for a reasonable place to stay you found it! Would not stay anywhere else!

  • Stayed August 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Racine, Wisconsin
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 16, 2014

My husband and I stay at the Alakai at least once a month to relax and enjoy the "Dells Experience." The Alakai"s location is perfect with entertainment, shopping and a variety of dining venues available within walking distance. The accommodations are a real value. Large clean rooms economically priced. The large indoor pool and jacuzzi are great for adults and older children and the children's indoor splash pool is ideal for the younger kids. But hands down the reason the Alakai is our favorite hotel is the personalized service. The owners are experienced and know what hospitality means. We are always greeted with smiles when we arrive and treated like valued guests during our stay.

Room Tip: Variety of rooms available including rooms with jacuzzi and suites.
See more room tips
  • Stayed March 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 10, 2014

My family used to stay at this hotel when I was younger and I decided to come here with my girlfriend when we came for a ski-trip. Everything was clean and the staff was nice just like I remembered. The pool was large and all in all we had a great time.

  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 10, 2014

My friends and I stayed at the Alakai during a weekend ski trip and found the hotel and service comforting.The rooms were large and clean.The pool was great after a day of skiing. We had a great weekend and plan on coming back next year.

  • Stayed February 2014, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Berlin, Wisconsin
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed March 4, 2014

Stayed in hotel for a hockey tournament. We booked 27 rooms and were treated like they had wished we had never shown up. They have a meeting room and they wouldn't rent it to us for use for some reason. The room sat empty whole weekend.

As far as the hotel itself it is below average. The rooms were clean but, toilets ran all the time, the TV's were horrible barely got any channels, the beds were rock hard very uncomfortable and to make it worse the pillows were even worse. Could have used extra pillows to but none available.

They only have coffee from 7-11 in the morning and that's it. Don't even offer tea as an alternative. Come on how much does it really cost to have a little coffee later in day.

Check out time is 10:30am which is way to early for sports teams or anyone for that matter. Some of the families tried to get a later check out because our tournament game was a little later on Sunday. They would not allow this and were very not very accommodating to help out with this. Just said no they do not allow this.

All in all I would not recommend this hotel to anyone. Very disappointed.

Watch out if you do decide to book a room here there cancellation policy is the worst I've seen.

  • Stayed March 2014, traveled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Alakai Hotel and Suites

Address: 1030 Wisconsin Dells Pkwy., Wisconsin Dells, WI 53965
Location: United States > Wisconsin > Wisconsin Dells
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #29 of 72 Hotels in Wisconsin Dells
Price Range (Based on Average Rates): $$
Number of rooms: 87
Reservation Options:
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Also Known As:
Alakai Hotel Wisconsin Dells

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