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“Definitely will be back!” 5 of 5 stars
Review of Black Hawk Motel

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Black Hawk Motel
2.0 of 5 Motel   |   720 Race Street, P.O. Box 15, Wisconsin Dells, WI 53965   |  
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Ranked #1 of 79 Hotels in Wisconsin Dells
Menomonie, Wisconsin
1 review
1 helpful vote 1 helpful vote
“Definitely will be back!”
5 of 5 stars Reviewed May 5, 2014

Definitely will be back. We've stayed at quite a few different places in the dells and this is definitely better than a few of the more expensive places. Very clean room, comfy beds and the kids love the arcade/pool :) It also was nice having the patio chairs outside the room where we were able to visit with other guests and not be stuck indoors

  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBlackHawk, General Manager at Black Hawk Motel, responded to this review, May 9, 2014
Melissa...It makes our day to hear that you will definitely be back at the Black Hawk! We strive in providing a clean, comfortable room, with free waterpark passes and top notch customer service....all at a reasonable price. Thank you so much for taking the time to write us a review and we hope to see you again soon! Sincerely, Brad
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1,025 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (215)
Date | Rating
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  • German first
  • Polish first
  • Any
English first
milwaukee
Top Contributor
56 reviews 56 reviews
51 hotel reviews
Reviews in 37 cities Reviews in 37 cities
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed May 5, 2014

We were there on April 26th. The price for a Saturday Night, One bedroom, 3 bed room was outstanding. The room itself was good sized, excellent bedding and water pressure. The indoor pool was good sized with the most warmest Hot-Tub ever. The owners/ staff are great people. This will be my choice to stay whenever I am in the dells. The location is nice, (at the end of Downtown) near the attractions, but far away from the traffic. I used to stay at the Best Western a 1 1/2 mile west, but the service has gone down a lot since they opened the new field house and they have more guests than staff can handle.

  • Stayed April 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBlackHawk, General Manager at Black Hawk Motel, responded to this review, May 9, 2014
We are happy to hear that you found us a great place to stay! Thanks so much for taking the time to write us a review and we are sorry to hear about your unpleasant experience west of here. Please let us know if you should ever have a problem or issue while staying at the Black Hawk. Glad you liked our whirlpool...we actually have two with the one by the office, I keep the temperature turned up a bit. Thanks again and lets hope the Brewers keep playing well this season and make a push for the World Series! Sincerely, Brad
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West Bend, Wisconsin
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 3, 2014

Me and two friends went to the Dells for my bachelorette party over night trip. We booked at Black Hawk based on the excellent reviews and the fact that they had the option of three separate beds. I was not expecting too much since the exterior seems a bit dated when you first pull in, however I sure was surprised! When I checked in, we received a complimentary splash pass (we had been driving around the dells all afternoon looking for a place to purchase one) The gentleman who checked me in was very friendly. He called me by name and even recommended a taxi service when I mentioned we were in town to drink and didn't want to drive. He handed me my room key and I was off to my room. Upon walking into my room, I noticed how nicely done the updates to the room were. If I had any complaints about the room at all, it would be that it could use an extra mirror. (three girls prepping for a night out and only two mirrors was a challenge, but not a deal breaker, ha) The bathroom had excellent tile work that I noticed right away, plenty of clean towels as well! Me and the ladies decided we would check out the indoor pool across the driveway from our room, and we were very impressed. Another awesome shower, a sauna, hot tub spa, and a decent sized indoor pool were located in the building and also a 80's themed arcade with all working machines! Outside was a very clean safe looking play set that my three year old son would have loved! (had he been there) We went for a quick swim, and set back to our room to prep for our night on the town. Although we could have walked downtown (only a few blocks away) we called the taxi service recommended at check in and he arrived at the hotel within minutes. We would have walked if the weather was a bit better, but what do you expect in WI in April? The night out was great, but the night sleep I got on the bed was out of this world! The beds they have are nicer than any hotel/motel I have ever stayed at. We awoke in the morning with plenty of time for a quick swim. We returned to our room, got our stuff together and I went to check out, The gentleman behind the counter must have been the owner and same man from the day before, because when I walked in He called me by name and asked me how our night out was. Very Very Friendly! I was very pleased with my stay! This is by far the best budget motel I have ever stayed at, and I am looking forward to returning in the summer time!

Room Tip: Dont forget a towel! They dont offer any in the pool areas!
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  • Stayed April 2014, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBlackHawk, General Manager at Black Hawk Motel, responded to this review, May 9, 2014
Hello Carissa, It sure sounds like your Bachelorette party was a huge success and Thank You for choosing the Black Hawk for your accommodation needs and we sincerely appreciate you taking the time to write us a detailed review on your stay with us! Our room with 3 full beds has been a very popular room choice for many years and we recently remodeled this room type with the tile work by our good friend...Chet "The Tile" Guy. He also of course did our shower and bathroom in our indoor pool area and has did all of our newly remodeled rooms. None of his tile jobs here at the Black Hawk are the same and he continues to amaze us, year after year. It's great to hear that the taxi service I recommended gave you quick service. If spring ever decides to get and stay here...walking at night will be much more comfortable. Thanks again and we look forward to hopefully accommodating you again with your son so he can check our playgrounds, protected with the best possible surface made....recycled rubber. Sincerely, Brad
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2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 30, 2014

Over all very happy. we only stayed 1 night, so other then check-in didn't need any services. room was very clean and as advertised online. only draw back is ice maker in our area wasn't working so had to go to other complex for ice.

  • Stayed April 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBlackHawk, General Manager at Black Hawk Motel, responded to this review, May 3, 2014
Hello Ricky, We are delighted to hear that you had a "Happy Stay"! We believe in providing a clean room with a honest room description and no extra hidden fees, such as extra amenity, resort or booking fees. We sincerely apologize for one of our four ice machines being out of order. It was brought to our attention that we had a cracked water filter, a result of the unseasonably cold spring that we have had. We hope to see you again this summer, with guaranteed warmer weather. Thank you and have a great day! Sincerely, Brad
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Buffalo Grove, Illinois
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 24, 2014

I have stayed at this motel 3 times. The price and location are great. The owners are friendly and can give you great advice on places to eat and see. How many motels have you stayed in where the owners actually care about your visit? Stay often and you'll never be disappointed! Remember when you traveled in the 60's and 70's and got to park outside the motel door....didn't have to lug your suitcases miles to your room!

Room Tip: All the rooms have comfortable beds!
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  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBlackHawk, General Manager at Black Hawk Motel, responded to this review, April 27, 2014
I take pride in reading your review because you crushed it with your statement that the owners actually care about your visit. This statement is 110% fact as I and my wife Tena and our entire staff truly to care about our guests and want them to have a pleasant, comfortable experience at a reasonable value. All of this with top notch customer service, as we believe in treating our guests the same way we would want to be treated. Thank you for taking the time to write us a review and more importantly for your continued patronage to the Black Hawk. We hope to see you again soon! Brad
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Madison, Wisconsin
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 22, 2014

I've been to the Dells many times in my life, passed by this motel every time and thought nothing of it.
This past "weekend" (we work in food service so we got a rare Sunday-Monday-Tuesday three day weekend for Easter) we decided to celebrate our Anniversary in the Dells. We don't have much money and most of the places were well over 100 a night. I finally caved and checked out the cheaper motels. To my surprise, the third one down was only $55 a night and had a 4.5 star rating. The ratings are no lie! This is a great little motel, well kept, clean, friendly. Most everything was in good repair (they were obviously doing season opening repairs at the time so 2 Ice machines were out of order), the arcade is filled with cool retro games, pinball, ms. pacman, TMNT, a couple claw games and a pool table. The pool was warm, the hot tub HOT, and they had a nice sauna. The rooms have private entrances, large minifridges, microwaves, cabinet/drawer space, DVD players and large TVs. The beds are comfortable and the showers get hot. It was a small room but we didn't need much space. We got quite a few coupons and free passes to Chula Vista so that just sweetened the deal. It's only 2 blocks from the stuff on Broadway and 2 miles from Chula Vista, straight shot down the highway. We will definitely be back! I'm glad we found this place and I hope others give them a chance.

CONS: No Breakfast on site. But they have grills so who needs breakfast when you have steak?

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBlackHawk, General Manager at Black Hawk Motel, responded to this review, April 27, 2014
Hello Jon, Thanks so much for finally caving in the giving the Black Hawk a chance. Love the title of your review as our 1960's road sign and front building has stirred potential guests away over the years. So happy to hear that your stay was an enjoyable one and you found our indoor pool to be warm and our hot tub hot. Sorry for two ice machines being out of order as this cold winter and spring does not want to end and two of our four ice machines were damaged due to the extreme unseasonably cold spring weather. Our game room has always been a huge hit for many years and we have thoughts about adding a breakfast option at some point in time. Thanks for your review and we hope to see you again soon! Kind regards,... Brad
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1 review
5 of 5 stars Reviewed April 22, 2014

i will totally recommend this place.staff is very friendly and respectful rooms are very clean.is a great place very close to downtown, restaurants,parks , gas stations, convenience stores and much more.

  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBlackHawk, General Manager at Black Hawk Motel, responded to this review, April 27, 2014
Arturo, Thank you for taking the time to write us a review and for choosing the Black Hawk for your accommodation needs while visiting Wisconsin Dells! We are happy to hear you found our rooms clean and our property ideally located, as well as our staff friendly and respectful. We believe in treating all our guests the same way that we would want to be treated. We hope to see you and your family again very soon! Sincerely, Brad
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Additional Information about Black Hawk Motel

Address: 720 Race Street, P.O. Box 15, Wisconsin Dells, WI 53965
Phone Number:
Location: United States > Wisconsin > Wisconsin Dells
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Wisconsin Dells
#1 Romantic Hotel in Wisconsin Dells
#3 Business Hotel in Wisconsin Dells
Price Range (Based on Average Rates): $
Hotel Class:2 star — Black Hawk Motel 2*
Number of rooms: 75
Official Description (provided by the hotel):
Sealy Encore Plush Beds in all rooms! Choose from 30 different room types, from family to budget, cottages, jacuzzi suites, kitchenettes and two bedroom units. All rooms include Free High Speed Wireless, Fridge, Microwave, DVD/CD player and Reserved parking at your door. Indoor and Outdoor Heated Pools with slides and diving board. Centerally located just 4 blocks from downtown, attraction packages, 24 hour casino shuttle. Family Owned and Operated Since 1945! ... more   less 
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Also Known As:
Black Hawk Hotel Wisconsin Dells
Black Hawk Wisconsin Dells

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