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“Looked right past this one ...” 5 of 5 stars
Review of Black Hawk Motel

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Black Hawk Motel
2.0 of 5 Motel   |   720 Race Street, P.O. Box 15, Wisconsin Dells, WI 53965   |  
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Hotel amenities
Offers & Announcements
FREE DUAL WATERPARKS
Ranked #1 of 77 hotels in Wisconsin Dells
Madison, Wisconsin
1 review
2 helpful votes 2 helpful votes
“Looked right past this one ...”
5 of 5 stars Reviewed April 22, 2014

I've been to the Dells many times in my life, passed by this motel every time and thought nothing of it.
This past "weekend" (we work in food service so we got a rare Sunday-Monday-Tuesday three day weekend for Easter) we decided to celebrate our Anniversary in the Dells. We don't have much money and most of the places were well over 100 a night. I finally caved and checked out the cheaper motels. To my surprise, the third one down was only $55 a night and had a 4.5 star rating. The ratings are no lie! This is a great little motel, well kept, clean, friendly. Most everything was in good repair (they were obviously doing season opening repairs at the time so 2 Ice machines were out of order), the arcade is filled with cool retro games, pinball, ms. pacman, TMNT, a couple claw games and a pool table. The pool was warm, the hot tub HOT, and they had a nice sauna. The rooms have private entrances, large minifridges, microwaves, cabinet/drawer space, DVD players and large TVs. The beds are comfortable and the showers get hot. It was a small room but we didn't need much space. We got quite a few coupons and free passes to Chula Vista so that just sweetened the deal. It's only 2 blocks from the stuff on Broadway and 2 miles from Chula Vista, straight shot down the highway. We will definitely be back! I'm glad we found this place and I hope others give them a chance.

CONS: No Breakfast on site. But they have grills so who needs breakfast when you have steak?

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBlackHawk, General Manager at Black Hawk Motel, responded to this review, April 27, 2014
Hello Jon, Thanks so much for finally caving in the giving the Black Hawk a chance. Love the title of your review as our 1960's road sign and front building has stirred potential guests away over the years. So happy to hear that your stay was an enjoyable one and you found our indoor pool to be warm and our hot tub hot. Sorry for two ice machines being out of order as this cold winter and spring does not want to end and two of our four ice machines were damaged due to the extreme unseasonably cold spring weather. Our game room has always been a huge hit for many years and we have thoughts about adding a breakfast option at some point in time. Thanks for your review and we hope to see you again soon! Kind regards,... Brad
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906 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (185)
Date | Rating
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English first
1 review
5 of 5 stars Reviewed April 22, 2014

i will totally recommend this place.staff is very friendly and respectful rooms are very clean.is a great place very close to downtown, restaurants,parks , gas stations, convenience stores and much more.

  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBlackHawk, General Manager at Black Hawk Motel, responded to this review, April 27, 2014
Arturo, Thank you for taking the time to write us a review and for choosing the Black Hawk for your accommodation needs while visiting Wisconsin Dells! We are happy to hear you found our rooms clean and our property ideally located, as well as our staff friendly and respectful. We believe in treating all our guests the same way that we would want to be treated. We hope to see you and your family again very soon! Sincerely, Brad
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Plainfield, Illinois
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 20, 2014

This place was a surprise! Should be called a Hotel rather than a Motel. The price was very competitive with other lower cost hotels in WD. Excellent location near Downtown. The staff were friendly and helpful (very nice front desk personnel).The room were clean and well kept. There is a nice warm indoor pool + hot tub. Also a game room, play grounds for kids and more...I heartily recommend this place and plan to stay here each time I am in Wisconsin Dells.

  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBlackHawk, General Manager at Black Hawk Motel, responded to this review, April 21, 2014
Thank you so much for taking the time to write us a review and for choosing the Black Hawk Motel for your accommodation needs. It was nice visiting with you in the office and I agree that some potential guests may be scared of us because of the word Motel. As I stated...we do plan to tweak our name a bit when we do our planned expansion, but we'll always believe in and provide a pleasant guest experience. Thanks again and we're happy to hear that we surprised you! Sincerely, Brad
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Stratford, Wisconsin
Senior Reviewer
8 reviews 8 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 14, 2014

My husband & I stayed Friday night for a quick anniversary evening before heading onto a basketball tournament on Saturday. The Owners were so nice & friendly. Room was super clean. Only problem we had was when we arrived the smoke alarm battery was beeping, but since we knew it was their first weekend of the season it wasn't a big deal. My husband called front desk and owner was at our room within 5 minutes to fix it. He even came back later to make sure it was working properly. They were very helpful with giving us directions & helping us find things to do since we were not familiar with the area at all. Plus we got free waterpark passes. What a great value. We will def be back with our kids and soon.

  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBlackHawk, General Manager at Black Hawk Motel, responded to this review, April 20, 2014
Hello Amanda! Happy belated anniversary to you and your husband and Thank you for choosing the Black Hawk as your getaway destination! We are happy to hear that you enjoyed your stay with us and we look forward to seeing you on and the rest of your family on your return visit. Be sure and check our website to view our 30 different room types and book with us directly or give us a call as we would be happy to help get you choice accommodations. Thank you for taking the time out of your busy schedule to write us a review and once again for choosing the Black Hawk! Sincerely, Brad
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Sheboygan WI
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 14, 2014 via mobile

Very friendly people. Just dont stay for the Chula Vista passes. We spent one hour at Chula Vista and my eight yr old daughter wanted to leave after getting pushed out of the way by unsupervised no manners pieces of trash. Sorry about the rant. Back to Blackhawk. Even the people staying there were friendly, I think the staff and owners rub off on the guests. Spent a lot of time in both pools with our little ones and had a great time. Rooms were very clean and modern. Beds were comfy and large bathroom. Its also nice having close parking right outside your room (Reserved for room ). Restaurants and convenience store are very close as well. Very highly recommended.

  • Stayed June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBlackHawk, General Manager at Black Hawk Motel, responded to this review, March 15, 2014
Hello Jeff, Thank you so much for taking the time out of your busy schedule to write us our 800th review on Trip Advisor! We sincerely appreciate it, but appreciate even more your kind words towards us and for choosing the Black Hawk! Sorry to hear that you and your family had a unpleasant experience at Chula Vista, however we are happy to hear that you really enjoyed our pools and time spent with us. We believe in treating our guests the way we would want to be treated and so many of our guests are repeat guests...we view them as extended family. We are family owned and operated since 1945 and have always believed in investing profits back into our business. We look forward to accommodating you and your family in the future! Have a great day! Brad
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Chicago, Illinois
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 4, 2014

very enjoyable stay for me and my boyfriend the staff was friendly room was clean got free passes to Chula Vista waterpark a map of local attractions and resturants which was very helpful upon arrival and enjoyed the pool as well!!!This a great family hotel too bad we dont have any children but if we did it would have been a great treat looked like everyone was having fun there!!The kids were not a bother so it is no problem if you and your babe want to enjoy a little vacay as well . Thanks for everything will be back ...

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBlackHawk, General Manager at Black Hawk Motel, responded to this review, March 6, 2014
Thanks so much for taking the time to write us a review as we sincerely appreciate it! Sounds like you really enjoyed your stay and took advantage of the complimentary Chula Vista Water Park passes. We look forward to seeing you again soon. Hopefully during our 2014 season...as we will be offering all registered guests Free Dual Water Parks. This includes Noah's Ark...Americas Largest Waterpark and Chula Vistas Indoor and Outdoor Water Parks. Also new this year is complimentary in room coffee in all guests rooms. Thanks again! Brad
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Fond du Lac, Wisconsin
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 1, 2014

Our family has stayed at the Black Hawk Motel a half dozen times over the last few years. Each time we go we feel good about our decision to have went there over the Big Box chains. The owners are definitely passionate about what they do. They really want to please their customers and care deeply about their satisfaction. For an older hotel, it is as clean as can be, and the rooms are constantly being remodeled, sections at a time. While it has the old time hotel feel, it doesn't look outdated at all inside the rooms. The price is extremely budget-friendly for those families who watch the $. The indoor pool is always nice and warm, as is the whirlpool. Free passes to Chula Vista are great, but a lot of the time my kids just want to stay and play in the pool on site because it is so nice and warm. My only complaint would be that they are not open even earlier in the spring and later in the fall because as beloved as they are, they would definitely continue to get business during the offseason. Thanks for all the great family memories, can't wait to go back this spring.

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBlackHawk, General Manager at Black Hawk Motel, responded to this review, February 4, 2014
Thank you for your kind words in regards to my wife Tena and I and for taking the time to write us a review. We do truly care about our guests and the experience they have with us...and we are far from perfect, but we want all of our guests to be happy and comfortable. We are remodeling yet another section of 8 rooms this winter as it moves us closer to our goal of completely remodeling all of our 76 rooms...complete w/ many thought out extras. We appreciate your feelings towards us extending our fall and spring seasons. I feel this is coming soon as our sections of rooms become complete remodels and our two young boys grow older and inquires continually become greater each off season. One constant that will never change is that we'll always believe in keeping our indoor pool (open until 11:30 pm each night) warm...to increase guest satisfaction. Potential guests should view our website for detailed room descriptions of our various room types. Thank you again and we hope to see you during our upcoming 2014 season. Sincerely, Brad
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Additional Information about Black Hawk Motel

Address: 720 Race Street, P.O. Box 15, Wisconsin Dells, WI 53965
Phone Number:
Location: United States > Wisconsin > Wisconsin Dells
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Wisconsin Dells
#1 Romantic Hotel in Wisconsin Dells
#2 Business Hotel in Wisconsin Dells
Price Range (Based on Average Rates): $
Hotel Class:2 star — Black Hawk Motel 2*
Official Description (provided by the hotel):
Sealy Encore Plush Beds in all rooms! Choose from 30 different room types, from family to budget, cottages, jacuzzi suites, kitchenettes and two bedroom units. All rooms include Free High Speed Wireless, Fridge, Microwave, DVD/CD player and Reserved parking at your door. Indoor and Outdoor Heated Pools with slides and diving board. Centerally located just 4 blocks from downtown, attraction packages, 24 hour casino shuttle. Family Owned and Operated Since 1945! ... more   less 
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Also Known As:
Black Hawk Hotel Wisconsin Dells
Black Hawk Wisconsin Dells

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