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“Awesome place to stay!!!” 5 of 5 stars
Review of Black Hawk Motel

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Black Hawk Motel
2.0 of 5 Motel   |   720 Race Street, P.O. Box 15, Wisconsin Dells, WI 53965   |  
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FREE DUAL WATERPARKS
Ranked #1 of 78 hotels in Wisconsin Dells
Tipton, IN
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Awesome place to stay!!!”
5 of 5 stars Reviewed October 22, 2013

This is definitely an older motel. But that does not take away from the experience. Awesome staff from front desk to housekeeping. Room is big and clean, bathroom awesome!!! Not far from downtown Wis. Dells, so easy walking to a lot of action. Retro game room is exactly that, played pac-man, frogger, asteroids and more. Would definitely stay here again. Yes some of it is dated but for the price and the hospitality...definitely worth it!!!!!!!!!!!!

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBlackHawk, General Manager at Black Hawk Motel, responded to this review, October 23, 2013
Thank you for taking the time to write us a review and we are delighted to hear that you found us to be an awesome place to stay! We pride ourselves in providing friendly customer service from our front desk, to housekeeping to maintenance staff. Great to hear that you enjoyed our Retro Arcade and played many classic games as well! We hope to see you again for our 2014 season and have a great fall and winter season! Sincerely, Brad
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952 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (195)
Date | Rating
  • English first
  • German first
  • Polish first
  • Any
English first
1 review
3 of 5 stars Reviewed October 21, 2013

We were in town for the Dells on Tap event, and stayed 2 nights. The staff was super nice, and the room was clean. We have a few small complaints; otherwise our stay was fine... You could only have the fan on the a/c on OR the heat, not both at the same time. The heat was radiant heat from the base board, and the a/c unit was a window-type unit. You could not run both at the same time (I wanted the fan on ~ for the white noise ~ but we also needed the heat because it was only in the 40s at night), instead we put the heat on until bedtime, then switched to the fan, but woke up freezing. The only other complaint was the bathroom. There were hardly any places to hang towels. Only above the toilet, which did not have a lid, and the rod was too close, so the towel would hit the toilet ~ eew, IN the shower, or on a hook by the door. The tub was a half-sized tub. Kind of cute actually, but you could not take a bath in there. The biggest complaint of them all was the bathroom door. Totally crappy. It was a slider door, which was fine, but they rigged it up with wheels and nailed them to the door. It was incredibly LOUD when opening and closing the door (and it wasn't very easy to open or close either). Other than that, our stay was good. The chula vista water park passes were nice. We didn't visit the pool or use the other amenities on-site, but heard from others that they were nice.

Room Tip: We were on the bottom floor of the only building that had two floors. Of course it was a bit loud w...
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  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBlackHawk, General Manager at Black Hawk Motel, responded to this review, October 23, 2013
Thank you for taking the time to write us a review. Great to hear that you found our staff to be friendly and your room and our facility to be clean. Sounds like you stayed in our two story building w/ the curved roof. We agree this building and section of rooms is the most dated of all our rooms and that's why we have major renovation plans for this building in the near future. We have even thought of tearing this building down and building new, but our Face Book fans love it so much, we have reconsidered and the new rendering has received very positive response on Face Book as well. This section of rooms currently only has a shower and all pocket bathroom doors, which have wear and tear over the years. We do apologize for this inconveniece. We have worked well with this building recently with adding new carpet, some new lighting, flat screen tv's and of course our Sealy Encore Plush beds in all rooms. Also, we would have been happy to get you a fan for your room so you could have had noise and heat at night, as we have fans available, and the bathrooms also have heaters w/ fans on them. We hope to accommodate you again and hope you book with us instead of thru a major online travel site, as we recommend booking directly from our website for the best price (10-35% less) and specific room selection. Kind regards, Brad
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Hutsonville, Illinois
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 21, 2013

Reasonably priced, very clean, nice amenities, helpful Owners/Front Desk.

The room was large and the bed was new and very good. The morning continental breakfast leaves much to be desired, but the price of this room makes up for any negative associated with food.

Room Tip: These are outdoor corridor rooms with all the good and bad that follows.
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  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBlackHawk, General Manager at Black Hawk Motel, responded to this review, October 23, 2013
Thank you for taking the time to write us a review. We are glad you found us to be a great value and "bang for your buck" with a clean room and comfortable bed. All our rooms are exterior corridors and offer reserved parking by your door. I am not sure if you confused us with another place before booking, because we do not offer or advertise a continental breakfast, just coffee or tea in the office all day long. It is something we have considered for the future though. Next year in 2014, we will be offering in-room coffee in all our guest rooms. We hope to accommodate you again! Sincerely, Brad
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Coon Rapids, Minnesota
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed October 20, 2013

We stayed at the Blackhawk from Oct 16 through 18, 2013 (my wife and two boys in one room and my in-laws in another room). Another great visit to a classic Wisconsin Dells motel. Very friendly owners, clean rooms, comfy beds, clean heated pool, old school arcade room, nice location. They have made recent renovations and they have plans to expand in 2014. It is comforting to see classic Dells motels like this continue to thrive in an age where the old school "mom and pop" lodgings and attractions continue to be razed in order to make even more room for the big corporate waterparks. But...we did get free waterpark passes to one of the big parks (Chula Vista) with our Blackhawk stay, which we took advantage of and had a great time. This family from Coon Rapids, MN highly recommends the Blackhawk.

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBlackHawk, General Manager at Black Hawk Motel, responded to this review, October 21, 2013
Hello Kevin, Thank you so much for taking the time to write us a review on your recent stay with us as we truly appreciate it! We also really appreciate you supporting our (and all) family owned business. We have always believed in putting profits back into our business as we try and preserve the Black Hawk as a piece of classic Wisconsin Dells and a piece of True Americana. Sounds like you and your family had a great stay with us and had time to enjoy our heated indoor pool, retro arcade and the Chula Vista Water Parks. Thanks again and we hope to see you and your family again soon, hopefully when our expansion is complete. Have a great fall season! Sincerely, Brad
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TOMAHAWK
Senior Contributor
46 reviews 46 reviews
12 hotel reviews
Reviews in 31 cities Reviews in 31 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed October 18, 2013

This motel is just off the Main Street which means less traffic noise. It's an older motel but very nicely updated. The rooms are very clean. After spending the day running around we came back to our room to relax for awhile before going out for dinner. However we received a phone call that required us to leave for home right away. Even though we used the room we received a full refund less the taxes from the owner. We will be back the next time were in town.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBlackHawk, General Manager at Black Hawk Motel, responded to this review, October 18, 2013
Hello Ronald, Thank you for taking the time to write us a review regarding your short stay with us! We are happy to hear you found our property to be quiet, clean and well maintained. We are definitely an older property, but have lived by the belief of pumping the profits back into the business. We are sorry that you had to cut your stay with us short and hope to see you again in the near future. We would love to hear how you like our Sealy Plush Beds! Have a great fall and winter season! Sincerely, Brad
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Frankfurt
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 16, 2013

The room was quite large and very clean, which was very nice (#15), the bathroom was new and spotless clean, good amenities, flatscreen, kitchenette, good beds, friendly service. A included breakfast would make it perfect. Overall I really can recommend the Black Hawk Motel.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBlackHawk, General Manager at Black Hawk Motel, responded to this review, October 16, 2013
Room #15 is our one of our Two Queen Superior rooms and has been a popular room choice for over four decades...and now it's completely renovated and as popular as ever. Sounds like you had a nice stay with us during this warm October of 2013. Thank you so much for taking the time write us a quick review and for recommmending the Black Hawk Motel. We hope your travels bring you back to the Black Hawk someday. Sincerely, Brad
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Carpentersville, Illinois
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed October 15, 2013

I stayed here with a large group of friends over the Columbus day weekend and found this family owned motel just delightful. The management is genuinely friendly and accommodating. The facilities are all well kept, clean and comfortable. (our group used 17 rooms so I got to see a lot of the place). With all the different room layouts you'll be sure to find something to suit you at a price that is a good value.

  • Stayed October 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBlackHawk, General Manager at Black Hawk Motel, responded to this review, October 16, 2013
Hello Juanita, It was a true pleasure to accommodate you and the rest of your Meet Up group this past weekend! We are happy to hear that you enjoyed your stay and found us to be a delightful place. We do have 30 different room types to choose from and they consist of budget, to family to whirlpool suites. Be sure and check our web site for detailed room descriptions and additional photos. Thank you for taking the time to write us a review and we look forward to accommodating you and your Meet Up group in 2014. Next year...we'll be providing in-room coffee in all our guest rooms. However, we'll still have the fresh hot java going in our office all day as well. Sincerely, Brad
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Additional Information about Black Hawk Motel

Address: 720 Race Street, P.O. Box 15, Wisconsin Dells, WI 53965
Phone Number:
Location: United States > Wisconsin > Wisconsin Dells
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Wisconsin Dells
#1 Romantic Hotel in Wisconsin Dells
#2 Business Hotel in Wisconsin Dells
Price Range (Based on Average Rates): $
Hotel Class:2 star — Black Hawk Motel 2*
Official Description (provided by the hotel):
Sealy Encore Plush Beds in all rooms! Choose from 30 different room types, from family to budget, cottages, jacuzzi suites, kitchenettes and two bedroom units. All rooms include Free High Speed Wireless, Fridge, Microwave, DVD/CD player and Reserved parking at your door. Indoor and Outdoor Heated Pools with slides and diving board. Centerally located just 4 blocks from downtown, attraction packages, 24 hour casino shuttle. Family Owned and Operated Since 1945! ... more   less 
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Also Known As:
Black Hawk Hotel Wisconsin Dells
Black Hawk Wisconsin Dells

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