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Black Hawk Motel: Traveler Reviews

2.0 of 5
720 Race Street, P.O. Box 15, Wisconsin Dells, WI 53965
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559 reviews from our community

Traveler rating
    435
    100
    19
    4
    1
See reviews for
Families
288
 
Couples
164
 
Solo
12
 
Business
10
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Manhattan, Kansas, United States
Contributor
16 reviews 16 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
“The Best Value in The Dells”
5 of 5 stars Reviewed November 19, 2012

I have stayed at the Black Hawk Motel more then a dozen times over the years and have been 100% satisfied every time. This hotel is great for children with both indoor and outdoor pools. The price is affordable and the rooms and grounds are always clean and well maintained. The front desk people are friendly, helpful, and treat you like family. It is an older hotel but very well maintained. The rooms are comfortable, clean, and large.

  • Stayed May 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
See 2 more reviews by rockabilly3259 for Wisconsin Dells
Ask rockabilly3259 about Black Hawk Motel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BlackHawkMotel, General Manager at Black Hawk Motel, responded to this review
November 24, 2012
Thank you for taking the time to write us a review and for your continued patronage over the years! We believe in keeping our rates reasonable, while providing our guests with a clean room and comfortable bed, great customer service and many amenities both on property and off. We glad you think we're the best value in the Dells and we look forward to hopefully seeing you in the spring. Have a great holiday season and thanks again! Sincerely, Brad
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Watertown, WI
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Excellent Value”
5 of 5 stars Reviewed November 6, 2012

My husband and I stayed here overnight in October. We typically would stay in a larger hotel than this but the positive reviews about the motel made us decide to stay here, and those reviews were accurate. It was extremely clean and quiet. It is family owned and operated and the owner who checked us in to our room was friendly and helpful. When we went to our room the TV did not work, which the owner came to check immediately after we told him about it and promptly fixed the problem. We stayed in a room with two queen beds that had been updated last winter, and the bed was very comfortable. The motel is within walking distance of downtown Wisconsin Dells. We would strongly recommend the Black Hawk Motel!

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
Ask Cathy H about Black Hawk Motel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BlackHawkMotel, General Manager at Black Hawk Motel, responded to this review
November 13, 2012
Hello Cathy, Thank you for taking the time to write us a review in regards to your recent stay with us! We appreciate all of our reviews and love hearing when we have met our guests expectations. Our Two Queen Superior (which you stayed in) has been one of our most popular room types for many years and we've had countless compliments on our Sealy Plush Beds. Thanks so much for choosing to stay with us and supporting our family owned business. We are family owned and operated since 1945 and my wife Tena and I are the Black Hawk's 3rd generation. Thanks again and we hope to see you in the near future! Brad
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Plainfield, Illinois
Contributor
18 reviews 18 reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
“Love this place!”
5 of 5 stars Reviewed November 2, 2012

This is the second time we have stayed here and were pleasantly surprised the rooms have been updated/remodeled. We stayed in their two bedroom house and it was perfect. Had all of the amenities and was just a short walk away from the office area. Indoor pool and games for the cold season and outdoor area for the summer. The employees were very friendly. Also, the motel was about a mile away from the downtown area. We walked over a few times.

  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
Ask Rulby76 about Black Hawk Motel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BlackHawkMotel, General Manager at Black Hawk Motel, responded to this review
November 5, 2012
Thank you for visiting us for a second time and joining our many repeat guests! At over 1300 sq. ft. our two bedroom house is one of our most requested room types. It has it's own fully equipped kitchen w/ fridge, freezer, ice maker, washer and dryer, and centeral air. Also included is a 16 x 24 deck w/ private charcoal grill. We are located on the east end of downtown, just a short 10 minute walk to the center of downtown. No matter spring, summer, or fall we offer plenty to do with our heated indoor and outdoor pools w/ slides and diving board, our retro arcade w/ billiard and pinball games, mulitple playgrounds for the kids. We are also just two blocks from Bowman Park and the public tennis courts are a 1/2 block from us. If families want to venture offsite, all of the great Wisconsin Dells attractions are just within a 5 mile radius of us and we include free water park passes to Chula Vista Water Parks for all registered guests. Thank you for taking the time to write us a review and we hope to see you again for the 2013 season. Have a great winter and holiday season! Sincerely, Brad
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Milwaukee, Wisconsin
1 review
5 helpful votes 5 helpful votes
“Excellent Value at Clean Historic Motel”
5 of 5 stars Reviewed November 2, 2012

My children and I enjoyed four nights at the Black Hawk late this summer. Not wanting to stay in a huge, expensive, impersonal mall of a hotel, I chose this motel as it was reasonably priced, walking distance to the Dells downtown area, and family owed and operated. We were not disappointed. The owners were wonderful! This is what the Dells use to be when I was kid. The place was clean and well maintained. There were plenty of activities for the kids as well. They preferred the small pool at the motel to the large impersonal waterslide disneyland craziness as they found it easy to meet and play with other children. Before I was out of bed - they were swimming in the pool! We will return next summer. Regards, K Milwaukee, WIsconsin.

Room Tip: Go with the rooms with kitchenettes. Why go out to a crowded expensive restaurant for a bowl of cer...
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  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
Ask k w about Black Hawk Motel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BlackHawkMotel, General Manager at Black Hawk Motel, responded to this review
November 3, 2012
We are family owned and operated since 1945, Tena and I are 3rd generation and perhaps our young boys will want to continue on making us 4th generation? Thank you for choosing to stay with us and for taking the time to write us a review! Sounds like the kids really enjoyed our heated indoor and outdoor pools, along with our slides and diving board, and we also brought back memories for you when you were a kid. Our indoor pool is open until 11:30 pm each night and because of our guest reguests, we'll have earlier pool hours starting in 2013. We do have limited kitchenette units, however we offer 30 different room types to choose from. Thanks again and we look forward to accommodating you again soon! Sincerely, Brad
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Clintonville, Wisconsin
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
“Definately worth staying”
5 of 5 stars Reviewed October 31, 2012

I can not say enough good things about the Black Hawk! Just as the other reviews say the outside is a bit worry some, however as soon as you open the door to your room you will be very pleasantly surprised!
We stayed in a ground level whirlpool suite. The room was very clean and modern. We had a refrigerator & microwave in the room. There were even mirrors above the bed.
We only had a small problem on the first night. For some reason there was not enough hot water to fill the whirlpool and have the water be at a comfortable temperature. I called the front desk the next morning and the owner was very appoligitic. We immediately had someone come out to look at the water heater. By the following night we had more than enough hot water. At the end of our stay the owner again appologized for the water situation and refunded us more than generously for the inconvience.
This is a definate must stay while you are in the Dells. You get free tickets to the Chula Vista water park and will save a great deal of money.
Thank you Black Hawk!

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
See 3 more reviews by Tina N for Wisconsin Dells
Ask Tina N about Black Hawk Motel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BlackHawkMotel, General Manager at Black Hawk Motel, responded to this review
November 3, 2012
Hello Tina, It sounds like you had an enjoyable stay with us this fall! We're glad that we diagnosed the problem we were having w/ our hot water heaters in the section you stayed in. Thank you so much for bringing it to our attention and for being so understanding, things are so much easier when a guest is easy to work with. We've have learned that maintenance issues will arise, sometimes w/o warning and our guests are an extension of our staff when they alert us of maintenace issues, and we really appreciate the help. We glad you enjoyed your whirlpool room on the ground floor and we do have plans to spruce up our curb appeal, however we feel the interior of the rooms is more important at this time. We hope you can stay with us again, perhaps in one of our king whirlpool balcony suites, these rooms are brand new and an upgrade from our ground floor whirlpool rooms. They still have mirrors above the bed and a semi private 11 x 14 sundeck, custom tiled shower, 37" flat screen tv and just as all our rooms...reserved parking. Thanks so much for taking time to write us a review and we hope to see you during the 2013 season! Kind regards, Brad
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Additional Information about Black Hawk Motel

Also Known As:
Black Hawk Hotel Wisconsin Dells
Black Hawk Hotel
Black Hawk Wisconsin Dells
Address: 720 Race Street, P.O. Box 15, Wisconsin Dells, WI 53965
Phone Number:
Region: United States > Wisconsin > Wisconsin Dells
Amenities:
Free High-Speed Internet Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotels in Wisconsin Dells
#2 Business Hotels in Wisconsin Dells
Price Range: $
Hotel Class:2 star (2*)
Official Description (provided by the hotel):
Sealy Encore Plush Beds in all rooms! Choose from 30 different room types, from family to budget, cottages, jacuzzi suites, kitchenettes and two bedroom units. All rooms include Free High Speed Wireless, Fridge, Microwave, DVD/CD player and Reserved parking at your door. Indoor and Outdoor Heated Pools with slides and diving board. Centerally located just 4 blocks from downtown, attraction packages, 24 hour casino shuttle. Family Owned and Operated Since 1945! ... more   less 
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