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Black Hawk Motel: Traveler Reviews

2.0 of 5
720 Race Street, P.O. Box 15, Wisconsin Dells, WI 53965
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FREE WATERPARK PASSES
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560 reviews from our community

Traveler rating
    436
    100
    19
    4
    1
See reviews for
Families
289
 
Couples
164
 
Solo
12
 
Business
10
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Clintonville, Wisconsin
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
“Definately worth staying”
5 of 5 stars Reviewed October 31, 2012

I can not say enough good things about the Black Hawk! Just as the other reviews say the outside is a bit worry some, however as soon as you open the door to your room you will be very pleasantly surprised!
We stayed in a ground level whirlpool suite. The room was very clean and modern. We had a refrigerator & microwave in the room. There were even mirrors above the bed.
We only had a small problem on the first night. For some reason there was not enough hot water to fill the whirlpool and have the water be at a comfortable temperature. I called the front desk the next morning and the owner was very appoligitic. We immediately had someone come out to look at the water heater. By the following night we had more than enough hot water. At the end of our stay the owner again appologized for the water situation and refunded us more than generously for the inconvience.
This is a definate must stay while you are in the Dells. You get free tickets to the Chula Vista water park and will save a great deal of money.
Thank you Black Hawk!

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
See 3 more reviews by Tina N for Wisconsin Dells
Ask Tina N about Black Hawk Motel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BlackHawkMotel, General Manager at Black Hawk Motel, responded to this review
November 3, 2012
Hello Tina, It sounds like you had an enjoyable stay with us this fall! We're glad that we diagnosed the problem we were having w/ our hot water heaters in the section you stayed in. Thank you so much for bringing it to our attention and for being so understanding, things are so much easier when a guest is easy to work with. We've have learned that maintenance issues will arise, sometimes w/o warning and our guests are an extension of our staff when they alert us of maintenace issues, and we really appreciate the help. We glad you enjoyed your whirlpool room on the ground floor and we do have plans to spruce up our curb appeal, however we feel the interior of the rooms is more important at this time. We hope you can stay with us again, perhaps in one of our king whirlpool balcony suites, these rooms are brand new and an upgrade from our ground floor whirlpool rooms. They still have mirrors above the bed and a semi private 11 x 14 sundeck, custom tiled shower, 37" flat screen tv and just as all our rooms...reserved parking. Thanks so much for taking time to write us a review and we hope to see you during the 2013 season! Kind regards, Brad
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Bemidji, Minnesota
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
“Great Price”
4 of 5 stars Reviewed October 28, 2012 via mobile

We stayed October 27, 2012 just days before the end of the season & it was great. We got what I think they called a "Kitchenette". It had a living room, decent sized bathroom, vanity outside of bathroom with microwave & mini fridge & then 2 seperate bedrooms with queen beds. The room had 3 TVs, 3 DVD players, 3 ACs & 3 heaters. The carpet was a little stained up & a spot on the ottoman (room 69) but it was fine being end of season & assuming a deep clean may happen in the off-season. We didn't have time to use the pool but it looked fun. We would stay here again.

  • Stayed October 2012
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
Ask Jennifer K about Black Hawk Motel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BlackHawkMotel, General Manager at Black Hawk Motel, responded to this review
November 3, 2012
Jennifer, Thank you for taking the time to write us a review! We were glad that we could accommodate you on our final Saturday of an outstanding 2012 season. The room you rented was our last available and it sounds like it worked out great. It's room #69 which is known as our two bedroom cottage w/ front room. It's one of our most popular of our 30 different room types. We hope that you'll be able to visit us next summer when our heated outdoor pool is open and the Dells is in full operation. We'll also have Free Water Park passes for the 2013 season as well. Thanks again and have a great winter! Sincerely, Brad
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Sheboygan, Wisconsin
Top Contributor
55 reviews 55 reviews
4 hotel reviews
Reviews in 29 cities Reviews in 29 cities
19 helpful votes 19 helpful votes
“Cannot be beat, for the price”
4 of 5 stars Reviewed October 28, 2012 via mobile

Although small, the rooms are in great shape and VERY clean. Bathroom had new, high-end cabinets, counters, and fixtures. Pool and arcade are very clean as well. Noise from adjacent rooms tended to be excessive, but what-the-heck, you just cannot beat the price! Overall a great place.

  • Stayed October 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BlackHawkMotel, General Manager at Black Hawk Motel, responded to this review
October 29, 2012
Thank you for taking the time to write us a review and for choosing to stay with us. We have 30 different room types to choose from and they vary from small budget rooms to family units over 1300 sq. ft and sleep anywhere from 2 to 10 guests. It sounds like you had a budget room because your room was small. We are happy to hear we provided you a VERY clean, well maintained room at an unbeatable price. Thanks again and we hope to see you again in the near future! Sincerely, Brad
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Minneapolis MN
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Perfect!”
4 of 5 stars Reviewed October 25, 2012

We stayed at the Blackhawk on our way to Chicago on the recommendation of friends who were also staying there. We loved it ! Very quiet, very clean, comfortable and reasonably priced. We sat by the indoor pool on a cold night and watched our kids swim. We also enjoyed the game room that had some fun retro games. We will definitely stay again!

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
Ask 44Kath about Black Hawk Motel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BlackHawkMotel, General Manager at Black Hawk Motel, responded to this review
October 27, 2012
Thanks for choosing the Black Hawk as your stop over spot on your recent trip to Chicago. Our indoor pool and retro arcade is open until 11:30 pm (or later) each night. We appreciate all our reviews and hearing that we provided our guests with a quiet, clean, comfortable and reasonable place to stay. Thank for taking the time to write us a review and we hope you'll join us again in the near future..rather it be a one night stopover, or a two week stay with us...we sincerely appreciate accommodating our guests on any room nights. Have a great fall season and we hope to see you soon! Sincerely, Brad
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Wisconsin
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Great Place to Stay!”
5 of 5 stars Reviewed October 25, 2012

We loved the Black Hawk Motel - super clean, cozy beds and pillows. friendly front desk. The pool is wonderful and my kids loved the slide. Coffee pots in the rooms would make it even better. Walls are kind of thin, we had some noisy neighbors which the owner took care of right away. Hot tub is HOT, which is a bonus. Free use of the Chula Vista was great! We also stayed at the Wilderness Resort that same weekend and their hot tubs were luke warm, it was crazy -busy with long lines. We polled our kids after our getaway and they loved this hotel over the big waterpark hotel - which says a lot. We will be back.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask sistawi about Black Hawk Motel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BlackHawkMotel, General Manager at Black Hawk Motel, responded to this review
October 27, 2012
It makes us feel great that we can compete with the water park hotels. Back in the late 90's when the Dells was experiencing it's water park boom, my Mother said...."as long as we provide a clean room, at a reasonable price...we'll be able to survive". I can still hear her saying this and this is one of the many simple rules we live by. Now, over a decade later it's an even tougher economy and we are happy to provide families and couples w/ an affordable vacation / getaway. I apologize for your noisy neighbors, that was a situation where the parents were gone and they left their 12-13 year old daughter in charge of the rest of the kids....and that didn't go to well when it came to keeping the younger kids quiet, however the parents soon came home and were respectful, which I appreciated. Glad you enjoyed our HOT hot tub. If you tried the one by the office, I keep this one hotter (103 degrees)and have actually had complaints on it being to hot, however our hot tub by the indoor pool is a bit cooler. Thanks for writing us a review and we look forward to seeing you and your family in the future! Sincerely, Brad
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Additional Information about Black Hawk Motel

Also Known As:
Black Hawk Hotel Wisconsin Dells
Black Hawk Hotel
Black Hawk Wisconsin Dells
Address: 720 Race Street, P.O. Box 15, Wisconsin Dells, WI 53965
Phone Number:
Region: United States > Wisconsin > Wisconsin Dells
Amenities:
Free High-Speed Internet Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotels in Wisconsin Dells
#2 Business Hotels in Wisconsin Dells
Price Range: $
Hotel Class:2 star (2*)
Official Description (provided by the hotel):
Sealy Encore Plush Beds in all rooms! Choose from 30 different room types, from family to budget, cottages, jacuzzi suites, kitchenettes and two bedroom units. All rooms include Free High Speed Wireless, Fridge, Microwave, DVD/CD player and Reserved parking at your door. Indoor and Outdoor Heated Pools with slides and diving board. Centerally located just 4 blocks from downtown, attraction packages, 24 hour casino shuttle. Family Owned and Operated Since 1945! ... more   less 
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