We got to the black hawk motel around 9:30 pm roughly, and as we entered the office we were greeted almost immediately by the manager. He was very friendly and smiling. He gave us a coupon for dells attractions which was very useful! He also gave us pillows so my pregnant wife would be able to sleep comfortably. Also, he offered us the room right in front of where we parked so that we would not have to drive to a different spot. The room was very clean & well tended to. It was also very affordable and a great value. We will be returning to this motel in the future. Great mother's day vacation!