A group of my girlfriends and I met at the spa for a day spa experience. Several in the group had been to the spa for overnight visits in the past and had talked up the experience as a fantastic luxury experience. So my expectations were high going in. However, nothing really came close to meting them. I had scheduled their day spa package plus an add on manicure.
The massage was nice, but not great. The masseuse was respectful and considered requests. The treatment room, however, was trying too hard. The music and the waterfall and the overwhelming scents and sheet texture and everything, while trying to be relaxing, ended up at sensory overload.
The facial technician was more going through the motions than making it an experience or even asking questions if i was ok with the scent/pressure/products. At the end of the session, she left me with a 1/4 inch of lip product, with no instructions for how or when or if to remove it, for example.
The mini/pedi were average, the pedi was better than the manicure. I had indicated to the technician that I was trying to grow my nails out, but she cut them to match the shortest on my hands. By the time I realized what was happening, it was too late. The pedicure was nice, but no better that what I get at my local salon, and for nearly twice the price, I would have expected the extra mile.
The pool was nice, but small. If I had been there on a warmer day, it would have been overcrowded. I am tall, so lounge chairs are almost never comfortable, but these were worse than average.
The ritual was nice, but I couldn't breath in the steam room for the over abundance of eucalyptus oil in the air. The cold plunge pool for after the hot tub is set to 72, my local lap pool is cooler than that and while it felt cool on the initial plunge, it shortly felt warm. I did enjoy the sand scrub, and even purchased a container on the way out.
I know it is a resort in a tourist trap, but even with that expectation, I found things overpriced for the level of service and quality. 8$ for a smoothie, 14$ for an appetizer, and the alcoholic drinks were astronomical.
I take luxury cruises every other year (Cunard, Seabourn, others) and was expecting a similar experience for the price and the hype. After tip and a product purchase, it was over 500$ for the day, without even staying at the hotel. In the future, I will be spending my money elsewhere.
- Official Description (provided by the hotel):
- Our 26-acre parcel is lush with sky-high pine trees and natural Wisconsin stone outcroppings. Respect for the natural resources is at the soul of Sundara's green practices. Our heated outdoor infinity edge pool, sculpted fireplace, waterfalls and curving deck connect seamlessly with the tranquil environment. The main building is representative of some of the most striking Organic-style architecture in the Midwest. Inside, the principles of Feng Shui contribute to a soothing environment. Our spa treatments incorporate the finest organic products from around the world. The Sundara Spa signature collection even draws ingredients indigenous to the area for an authentic experience. Our spa cuisine features the fruits of labor of fresh, local, seasonal ingredients. Sundara is drawn from the Sanskrit word for "beautiful." We interpret that as beauty flowing from wellness. Our carefully selected and highly trained service providers are healers at heart and passionate about their work, putting customer satisfaction at the center of all they do. Whether you choose to stay in one of our 26 elegant suites, or perhaps just linger for the day, we hope it will be a transforming experience. ... more less
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- Also Known As:
- Sundara Spa Wisconsin Dells
- Sundara Hotel Wisconsin Dells