We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Things have changed” 4 of 5 stars
Review of Sundara Inn and Spa

Save Saved
You added Sundara Inn and Spa to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 1 more site!
Sundara Inn and Spa
920 Canyon Rd., Wisconsin Dells, WI 53965   |  
Hotel amenities
Ranked #25 of 78 hotels in Wisconsin Dells
GreenLeadersPlatinum level
Rockford, Illinois
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Things have changed”
4 of 5 stars Reviewed May 3, 2013

Been going for years, but our past visit was disappointing. They no longer seem to focus on the quiet atmosphere. Even in the relaxation/reading room people were laughing loudly. At one point the noise level in the indoor hot tub was so loud we almost left. The tranquility garden area is a great idea, but again the noise just traveled over since people were talking so loudly. My biggest disappointment was when I filled out the survey asking for feeback, we never got a response. Apparently they only want the glowing reviews and ignore the rest. As I said we have been there frequently but something seems to have changed in their philosophy.

  • Stayed April 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SundaraSpa920, Guest Relations Manager at Sundara Inn and Spa, responded to this review, May 30, 2013
First, allow me to sincerely apologize that you did not receive follow-up after submitting a guest survey. We do take all comments very seriously - good and bad - and view challenges as opportunities to improve our overall experience. If you would still like someone to follow-up with you please contact me offline at cscheel@sundaraspa.com.

In celebrating our 10 year anniversary, things have absolutely changed. Many positive changes have been implemented over the years to improve the overall experience, which is always our main focus. It sounds like we may have missed the mark during your visit. Our guest services staff has been trained to monitor the quiet spa spaces more frequently reinforcing peace and quiet - at times they do get resistant guests. The Tranquility Garden, an outdoor space adjacent to the pool open during warmer months, offers additional seating, and as importantly, the space was designed for peace and quiet and a place for quiet meditation and reflection. Guests visit Sundara for many different reasons - some celebrating special occasions - we do our best to monitor all spaces respectfully in order for everyone to have an enjoyable experience.

Our philosophy remains the same as it always has; to provide a world class spa experience in the Midwest. Our mission is wellness in all we do; our therapists are healers at heart. We offer organic cuisine, organic spa and salon services, and a silent sports throughout our 26-acre campus. We do hope you'll give us an opportunity to review the changes we've implemented recently when your travel plans bring you back to the area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

287 people have reviewed this hotel

Traveler rating
    127
    72
    35
    32
    21
See reviews for
17
132
13
4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (70)
Date | Rating
  • English first
  • Any
English first
Miami, Florida
1 review
5 of 5 stars Reviewed April 24, 2013

I love Sundara! I have been there several times, but every singld one has been special! When I visited this year I noticed some new services and new products....I was very pleased with both! I highly recommend "Ocean Essence"-it was incredibly relaxing, and my therapist ( Velina) was just lovely.....
Thank you, Sundara!

Stayed April 2013, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SundaraSpa920, Manager at Sundara Inn and Spa, responded to this review, May 6, 2013
Thank you so very much for taking the time to write a review. We appreciate your kind words and it means the world to us. We'll be sure to share your comments with our staff as well, and hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stoughton, Wisconsin
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 25, 2013

After caring for my Mom through her death, I let Sundara care for me and care they did. .The spa services were wonderful and there can't be anything better than the outdoor hot tub in the snow. The food was excellent and I stood in my window the first night and watched a deer just at the edge of the woods. It was so peaceful and relaxing. As a solo woman, I felt very comfortable and the quiet zones here are appreciated. You can truly relax with no small talk obligations. Yoga, a fire, relaxing bath rituals, feather beds, massages, great food, a good book & soothing music ..........I don't know if I can wait until October when I'm scheduled again.

Room Tip: No tips really. My window looked out on the woods edge, but there can't be a bad view. Thermost...
See more room tips
  • Stayed March 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SundaraSpa920, Manager at Sundara Inn and Spa, responded to this review, April 4, 2013
I am so moved by your experience, and honored you chose Sundara to care for you during your time of loss. I sincerely hope your stay provided a bit of peace and calm to your healing heart. Be well and be good to yourself. Hope to see you again soon. Thank you for sharing your story!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
milwaukee
1 review
4 of 5 stars Reviewed March 25, 2013

Sundara is truely in the top 5 spa resorts in the nation. Spacious,clean,secluded,professional staff,romantic,and memorable. Money well spent. I only wish we had known about this place years ago. We have been and will continue to tell our friends about Sudara.

Room Tip: Larger is better.
See more room tips
  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SundaraSpa920, Manager at Sundara Inn and Spa, responded to this review, April 4, 2013
We thank you kindly for your review and positive comments. Come see us again soon to energize your soul!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Madison, Wisconsin
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 24, 2013

Yes it is not cheap to enjoy Sundara. No, the building is not brand new anymore. Still so worth it. My new favorite is the spa cusine. Available poolside, in the dining area or servied in your room, the food is truly up to european standards like the rest of the resort

Room Tip: The Luxury suite, while pricey offers the most comfort, mini fridge, screen porch balcony overlookin...
See more room tips
  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SundaraSpa920, Manager at Sundara Inn and Spa, responded to this review, April 4, 2013
We appreciate your feedback and it's so validating to hear you enjoyed the cuisine (and noticed a change). Our Chef and his staff have all been working diligently to improve the menu and offer more local, organic and seasonally fresh options. We're hoping to release our own cookbook in the future too, so do watch for that! We sincerely thank you for your review and comments and hope to see you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mundelein, Illinois
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 14, 2013

First time vist for me, my wife was there before. Checked in Feb 7th for one night. My wife loved it! Enjoyed the spa treatments, "quiet room", atmosphere, etc...For me it was OK. Sat in the hot tub, cool tub and outdoor pool the whole "bath ritual" process pretty much all day, over and over again. Did not like walking around in a bath robe and slippers all day...very wierd for me. Loudi talking is discouraged and there is no cell service allowed except in your room. The rooms are great! Huge and very comfortable. Food service awesome, try the salmon grilled sandwich for lunch! Staff very nice and professional. I can understand why the Sundara is THE place to go for Spa (if you're into that). Glad I went, very difficult to relax when there is nothing for ME to do.

Room Tip: Had a ground level room, I would prefer to have stayed on the 2nd or 3rd floor, only because of the...
See more room tips
  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SundaraSpa920, Manager at Sundara Inn and Spa, responded to this review, March 18, 2013
We're delighted you and your wife enjoyed your visit. In warmer months there are many outdoor activities you might enjoy such as; hiking, biking, championship golf, canoeing, stand-up paddle boarding, rock climbing, zip-line tours and more! In colder months if you enjoy the outdoors we suggest snow shoeing, cross country skiiing, downhill skiiing, and there are even winter rock climbing adventures. Hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Madison, Wisconsin
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 14, 2013

What a wonderful weekend we had at the beautiful Sundara Spa. We had a luxary suite there were four of us, plenty of room and we enjoyed the ritual bath several times. I thought it was a bit pricey so can't be a regular, but will definately go again. I had a nice massage, I thought it a bit short for the price plus they add a gratuity but I would do it again. I loved the outdoor infinity pool with the pine tree background. Breakfast was ok also.

  • Stayed March 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SundaraSpa920, Manager at Sundara Inn and Spa, responded to this review, March 18, 2013
So happy to hear you'll be back and thank you for leaving a review! Check our website often for specials and if you can sneak away Sunday through Thursday the rates are typically lower. We're celebrating our 10 year anniversary this year and will be posting anniversary specials on our website and Facebook on the 10th of each month. Be well and stay energized!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Sundara Inn and Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sundara Inn and Spa

Address: 920 Canyon Rd., Wisconsin Dells, WI 53965
Location: United States > Wisconsin > Wisconsin Dells
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Green Hotel in Wisconsin Dells
#3 Spa Hotel in Wisconsin Dells
#7 Business Hotel in Wisconsin Dells
Price Range (Based on Average Rates): $$$
Official Description (provided by the hotel):
Our 26-acre parcel is lush with sky-high pine trees and natural Wisconsin stone outcroppings. Respect for the natural resources is at the soul of Sundara's green practices. Our heated outdoor infinity edge pool, sculpted fireplace, waterfalls and curving deck connect seamlessly with the tranquil environment. The main building is representative of some of the most striking Organic-style architecture in the Midwest. Inside, the principles of Feng Shui contribute to a soothing environment. Our spa treatments incorporate the finest organic products from around the world. The Sundara Spa signature collection even draws ingredients indigenous to the area for an authentic experience. Our spa cuisine features the fruits of labor of fresh, local, seasonal ingredients. Sundara is drawn from the Sanskrit word for "beautiful." We interpret that as beauty flowing from wellness. Our carefully selected and highly trained service providers are healers at heart and passionate about their work, putting customer satisfaction at the center of all they do. Whether you choose to stay in one of our 26 elegant suites, or perhaps just linger for the day, we hope it will be a transforming experience. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com and Travelocity so you can book your Sundara Inn and Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sundara Spa Wisconsin Dells
Sundara Hotel Wisconsin Dells

Owners: What's your side of the story?

If you own or manage Sundara Inn and Spa, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.